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    Marathon

    5.0 (1 review)

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    Photo of Robyn P.
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    4 years ago

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    Route 66 Travel Center - A promise

    Route 66 Travel Center

    (16 reviews)

    This place was a Gem the staff was so kind and great to talk with, the gas station was easy in and…read moreout and clean. They have a massive selection of drinks and snacks, it's overall a very cute place to stop and chat.

    OUT OF TOWN FOLKS BEWARE…read more I wondered about this place not having any signs of the cost of the merchandise and was told that the reason is so that there is more interaction between the gust and sales . However, in order to get any kind of interaction with the sales people you must wait in the long line and then they'll let you know the price of the item . This is not a good conveyance for the customer who's asking how much is this , unless you wait in line! I don't think this is a good way for interaction with the customer. Infact it's a hassle to wait in a long line for an answer on the product for sale . SO OUT OF TOWN FOLKS BEWARE!!! I will not be back due to the lack of service and customer concern ! Your only interaction is to have to wait in a long line . So I would strongly advise that the people FROM OUT OF TOWN to JUST drive about 5-6 miles further east on the frontage road / old 66 jto get to the smiths where you can see the price of everything! If this is a sales tactic, I ITS REALLY RIDICULOUS WHEN THE SALES PERSON DOES NOT KNOW HOW MUCH A ITEM COST IS of a product and tells you to get in line! How is that any kind of good " INTERACTION BETWEEN THE CUSTOMER AND THE SALES PEOPLE?!?! so I would hope that they do something like PUT THE PRICE OF THE MERCHANDISE AND STOP THIS nonsense. Who knows how many people are getting OVERCHARGED for an item .... I know from experience that they have all their products marked up by a lot of extra money that some people can't afford. So MUCH FOR CUSTOMER INTERACTION AND HAVING TO WAIT TO SEE THE PRICE OF SOMETHING. I will not stop there ever again due to the lack of knowledge and customer service .... SO OUT OF TOWN FOLKS , DRIVE ABOUT 6-7 MINUTES FURTHER ON OLD 66 TO THE SMITHS . SMITHS EVEN IF CLOSED , GAS PUMPS ARE ALWAYS WORKING AND ATLEAST YOU KNOW HOW MUCH YOU ARE PAYING..... It made me give a star in order to proceed with this. I'd give it not even a half a star !!!!

    Marathon - servicestations - Updated August 2026

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