I've been a long time costumer of Pro-tops. It has always been great working with them . They have…read moreunbeatable pricing for Cabinets, countertops and flooring. Yuriy and his team have great product knowledge and extremely helpful with any project we have going on. They will be my Go to from now on. Keep up the good work!!!

We called them to remodel master bathroom. Natalia & Robert (Contractor) came to the house to look…read moreat project and then we went into Pro-tops & picked out counters/cabinets, received our estimate and we agreed on price & start date. Natalia set up text with herself, Robert & myself. TILE: Robert suggested we go to Flour & Décor; we went there & had a horrible experience. I tell Robert about the experience at Flour & Décor he said "Well you should have gone to the ProDesk" Why did you NOT tell us that before we went. PAINT: told to pick out paint color we go Lowes & get color & I tell Robert paint we want & he states they only use Sherman Williams Paint from their store so we wasted our time. He said to rehang accessories is NOT in the contract. I asked him to hang mirrors & he agreed but said "Customers always want things for free". My husband hung all other accessories. Robert is contractor but he subs out to Daniel which in turn subs out his work mostly to Spanish speaking people which was hard to communicate. During project saw Robert about 3 hours total & Daniel maybe 6 hours total. The Electrician put a NON GFI outlet which is not straight by sink & the other outlet he put high up so cover does not fit. I told Robert about the outlet; Electrician came back & fixed it & put GFI by sink. The drywall guy comes & leaves my windows open in bathroom & leaves out the back door with all the gates open & does not notify me. Between him & Electrician leaving a huge mess on floor. I complained & Robert said "Well that is the way a construction site is". The next week the Plumer was supposed to show up & no show so I text Robert & his response was things happen so my hubby came home from work for nothing. Next was Gus tile guy with his men & tile and shower came out great. He was a no show one day. Next up cabinets were installed but counters the holes not correct so Natalia ordered new counters & they were switched very quickly. Then painters showed up & they worked hard getting that bathroom into shape. We did have a problem with a wall & the corner trim was pulling up the paint I texted Robert and he never texted me back but painters showed without notice which I was not available so they came the back next day. The painters hung the lights, painted walls, baseboards & hung the mirrors. Robert shows for a total of 10 minutes & took a few pictures & left & never heard from him again. NO one did a final walk through in which if they did would have realized that inside marble on step of shower had not been caulked & beyond wall by the shower where the counter ended is an opening. They put flat paint on all walls & it already dirty & not using that bathroom yet all you have to do is lean against it & it leaves a mark. When Natalia was here collecting money, I asked her why bathroom was painted in flat paint & she said she never heard of that either. Robert told her he would NOT repaint the bathroom. Pro-tops are responsible because that is who the contract is with. I just want everyone to know what kind of service you will get when you when you remodel with this team. Natalia said she wanted her field manager to come to look over everything but no one has gotten back to me yet. As for Robert the way he does business I do not care for & if something is wrong you fix it and make it right, period! If you want to remodel, I would make sure it is not his team because he really will have no interest in your job. Robert was hardly around during project & his communication was lacking in sometimes no texts back, calls or one-word answers. In the end the project came out beautiful with the help of the Tile Store in Matthews, Natalia for being kind and professional, Tile installers (Gus and his people) & painters (they did a lot of work getting those walls ready). Also, to my hubby, who now has to repaint the entire bathroom in semi-gloss because they refuse to repaint it. I had to shorten this due to character limitations for Google Review and everything is not in full sentences due to that. They go by two different names. So be sure to look under Pro-tops when looking up this company. I only looked up Complete Kitchen and Bath by Pro-tops and people are leaving reviews under Pro-tops.

Organized and well laid out collection of everything you could possibly need for your kitchen,…read moreshort of the actual food. Pots and pans, spatulas and whisks, even blenders and juicers. Yep, coffee makers and tea strainers too. Today, I picked up a set of silicone tongs and some fridge magnet clips. Well priced!

I thought I was tripping or being sensitive or harsh. Nope!…read more My intuition served me right. This place was higher than I can ever recall. The one in the Alabama outlet mall closed and it was my first introduction to Le Cruset can and does have outlet pricing. Let's be real, outlets have morphed over the years from incredible deals and finds to another retail location. I wish I took pictures but just catch the Le Cruset factory sale online or go to Williams Sonoma. Heck, Costco 7k crate was worth it but the first offering sold out so fast then the 2nd offering I think I was broke but either way that deal has everything. Images to show that the prices are equal to WILLIAMS SONOMA as of March 23, 2025 especially for the knobs I was so excited to buy. Also of note, the cashier was pretty disingenuous. I left the knobs on the counter and the other lady shopping named Jasmine Walked up and started touching and reviewing them. At first, he said... Oh those are hers. Then he switched up to ask: are these yours? She said no. He did that awkward fake chuckle. I added more to the knobs BECAUSE her check out ran a bit. I decided on a pie dish with the Eiffel tower and chose the one with the post note showing 2. Chilllddd, he felt the need to "disclaim" the dish wasn't 2. I said yeah I know the price is on the bottom but 40% off. I figured that 2 was a quantity. He went on to explain they had done inventory and that wasn't the price. Y'all this irked me and I guess it's a matter of In what world have y'all ever seen Le Creuset write a price on a post it like it's a random yard sale? It was weird to me and I got to explaining the issue to my family but help us all if it was truly benign. P.S. Never forget they can order from the store and you'll get the outlet price and shipping via UPS ground will be free as I'm included.

First. Finest. Favorite. Or as Le Creuset likes to say, "les trois vérités," the three essential…read moretruths. Since 1925 they are the leader in enameled cast iron cookware, known for its even heat distribution for outstanding texture and flavor. Once you have cooked with a Le Creuset Dutch oven, skillet, or brasier you will never beg for anything other than a lower price (yes, they carry a high price tag). I've cooked with them for years and I love them; so much, that my daughter has requested I bequeath them to her in my will. Le Creuset touts that for both home cooks and master-chefs alike, their cookware is the backbone of kitchens around the world. It's true. All the chefs I follow, including America's Test Kitchen, swear by none other. Get one. I shop for mine at the Outlet Store in Steele Creek and receive great service. Pay attention to sales, too, especially around the holidays. Today I saved an extra 35% which knocked off $100 in addition to outlet discounts. Winning. Le Creuset stokes the fires to raging on my "Give 'em a whirl" meter. Buy one, then another.

Update on our Whirlpool Stove. On July 28th we received a call from Cassie Salyer the district…read moremanager for Ferguson. Our review was brought to her attention and she stepped up when no-one else was willing to do so. She offered to replace our stove but unfortunately they could not install for a couple of weeks. Fortunately our son is an electrical engineer so she arranged for the new stove to be delivered to us on 7/30. Our current model was out of stock so we were offered an upgrade. The delivery person on 7/30 was very nice and her van was a low rider so Doug and I were able to help her set it in our garage. The stove was installed that evening and the broken stove was picked up on 8/10 by two Ferguson associates who could not have been any nicer. Thank you Cassie for coming to the rescue and it is awesome to be able to cook for my family. We appreciate you so much when Whirlpool would not! I will definitely buy from Ferguson in the future but it will not be Whirlpool!

I had a great experience with customer service rep Tim. I'd brought in an older Moen faucet and he…read morehelped me identify the model and the missing valve. He was courteous, knowledgeable, and efficient. I recommend this store if you need to find the right parts for your plumber.

Nice store. New to the area. It's in a shared shopping area with plenty of parking. Staff were nice…read moreand the store was clean. Reminds me of home goods where you can get items for discount. They have a variety of items you can use in your home. Happy shopping.

I enjoy perusing the wares at Home Sense. There is always something that I convince myself that I…read moremust have. They have lots of things for the home. Candles, well, I often tire of smelling so many of them before I have made a selection. This can be overwhelming when you don't have a scent in mind. Otherwise, staff members are friendly and helpful. When you are looking for that special something for the home or kitchen, or even the bath, you will likely find it at Home sense. They have something for everyone.

Truly disgusted by this company and how they handle business. Ordered cabinets and countertops for…read morea beverage center in my new home. Not only did the project coordinator, Celeste, tell me to buy wine and beverage fridges that were not supposed to go under the cabinet (her response after I told her these are not made to go under the cabinet was "I don't really do this so I didn't know"...umm hello that's your job.) but the company also completely botched the delivery of my cabinets (they were suppose to deliver this week and now one of them won't arrive for two weeks). Normally you'd think that they would leave the two that were ready in a warehouse somewhere until everything could deliver together but instead, the coordinator decided to have them delivered to my house with a whole bunch of other materials just to collect dust for a few weeks. She also scheduled the electrician and countertop company to come this week which I had to take off of work for only to find out that neither of them could do their job without the final cabinet. So, now Reico will not answer me, I have huge boxed up cabinets in my kitchen and absolutely nothing is done nor will it be for at least two weeks. Worst thing is that when I asked for a discount for my troubles, Celeste said "well, it's not really my fault". I don't care whose fault it is because I hired them to do a job and it's not done. Moral of the story is please use another company! This experience has been awful and I wish I could take this decision back. Terrible coordinator, terrible planning skills, not worth the money.

BUYER BEWARE ! I used this company for my entire home and…read morehave never seen the amount of disorganization from one company in my life. Horrible customer service and inferior product. Would not recommend for anything. Cannot believe this office is even in business with the lack of everything that they produce. Do not even know where to begin as to the incompetence. STAY AWAY

Having visited IKEA locations in Ireland and Sweden, I've seen how they take the concept so…read moreseriously over there--it's an entire cultural experience. Here, we tend to treat it more like a giant showroom with free babysitting and a cafeteria, but the value is still hard to beat. I had a great run during my most recent trip. The deals were everywhere! I picked up a summer-weight duvet along with a new cover and shams to refresh the bedroom. I also found a stunning set of gold-toned serving flatware -- they have that sleek, high-end look without the boutique price tag. A few highlights and "hiccups" from this visit: The Food & Drink:I tried the fish balls with mashed potatoes for lunch, and they were actually pretty tasty. I also noticed an older gentleman sitting completely alone, casually drinking glasses of what appeared to be wine. Many IKEA locations with a restaurant license do serve beer and wine, and honestly, he had the right idea. Of course, I couldn't leave without hitting the food market for those specific cookies and foreign candies you just can't find anywhere else. The Atmosphere: At one point, navigating the floor felt a bit like an escape room. While the staff seems nice enough, they aren't exactly eager to help--you really have to run them down to get an answer. The Warehouse:I'm honestly not a fan of the self-service furniture selection policy. The whole warehouse environment is pretty intimidating when you're trying to track down boxes. The Strategy:Since I'm lucky enough to live only 25 minutes away I've realized I need to stop coming here like it's a once-in-a-lifetime pilgrimage. If I visited more often, I probably wouldn't feel the need to drop $200 every time! Overall, it's a solid four-star experience for the unique finds and the reliable "Swedish-lite" atmosphere, even if you have to do some of the heavy lifting yourself.

I love going to Ikea but this time the experience was a bit overwhelming. I waited forever to…read morereturn something and it's a bit confusing and not straightforward on the virtual line versus an actual line. I was really the next in line for a long time and it took forever and then I couldn't even return the item as they change their policy with out my notice on plants. Also for checking out after purchasing stuff the line was so long and it was very confusing. They didn't have any of the self checkouts open. I finally got to the front of the line and the cashier went away on a break so I had to wait longer. I felt like there's a lot of workers but they were just not on the cashier so it was just a slow process.