We love that Great American Cookies and Marble Slab teamed up at the Flower Mound location. This place always has the best ice cream desserts and one can order ahead to skip the line. AND now they feature the Great American Cookie Cakes that everyone grew up with. They did an amazing job on this custom cookie cake that I had made for my husband's birthday! read more

Patty was awesome! Great icecream, service, and clean facilities. 10/10 location and cheap prices read more

Marble Slab Creamery - Ice cream - Ice Cream & Frozen Yogurt Near Me - Flower Mound, Texas

When I saw the Great American Cookies signage as soon as I walked in, I had to verify it was still a Marble Slab Creamery location. While there were Marble Slab Creamery signage on the freezer selling ice cream cakes, the main menu emphasized Great American Cookies. Since my last visit, the differences were a) the cookie display replaced the waffle bowls & cones; b) lack of the signage of suggested mix-ins; and c) combined ice cream & cookie menu options. As exemplified by the customer ahead of me, folks can still get ice cream with mix-ins. I did not see the shake which I got on my previous visit, so I ordered a Cookies & Cream shake. While I had not planned on getting any, I also bought a half dozen Cookies & Cream cookies. The employee mentioned that the same parent corporation bought Nestle Tollhouse, so existing Nestle Tollhouse locations will be rebranded as Great American Cookies. If locations were selling ice cream, similar to the Highland Village location, they may be combo stores. My credit card shows Marble Slab Creamery & Great American Cookies; I assume that is the name of the combo stores. read more

Great place to try variety of ice cream flavors, non-fat, non-dairy etc. variety of toppings. Now they also have cookies, so you can have cookie ice cream sandwiches. Service was good, it was Friday evening so place was was little crowded. We could smell something bad as we entered, not sure what it was but felt uncomfortable. read more

Marble Slab Creamery - menus - Ice Cream & Frozen Yogurt Near Me - Flower Mound, Texas

Took the kids to Marble Slab for a treat and met the owner -- she makes the flavors from scratch! You can taste the love in every bite. So good, we might be "regulars" now! read more

Absolutely wonderful! They mixed in the cashews I brought along with the other items that I selected. They were willing to accommodate me and the resulting concoction was delicious. So thanks for such excellent service and your lovely smiles and hospitality. Y'all are always busy yet there is plenty of room for everyone and each of us is excited to either sit there or take our treats "to-go". Every customer seemed really happy to be there. My husband and I definitely were so please keep up the good work and thanks for everything... read more

HUGE portions, couldn't finish my ice cream cone & the bottom is the best part! Got a cookie sandwich to go and took 3 days to finish it, delicious though! read more

This was great ice cream! My kids loved it, as did my wife and I. They have a lot of different combinations to choose from. They let you sample any of the flavors. It was very clean. They had paper towel readily available. Which was awesome due to my kids needing them. All around good ice cream! read more

Poor customer service. We asked for a quart and the manager was visually irritated and said that was a call ahead order only. We have never had to call ahead for a quart in the 20 years we have been going here. Needless to say we decided to leave and go to Handels. read more

My husband and I visited here around 7p on a Friday. They were busy, with 1 employee working, but she was pleasant, efficient, and very helpful with information about flavors. The ice cream was absolutely delicious and the fresh waffle cone was wonderful! My husband got a milkshake and he said it was very good! The counters and tables were clean and the whole place was very well taken care of! Would absolutely recommend!! read more

Horrible customer service by owner/manager. Won't come back and will just go to Handel's down the road where the service is exceptional.

First time trying out this place. It's a chain. I ordered coffee ice cream with almond slivers. The coffee ice cream was pretty bland. I prefer it with a stronger coffee profile. The ice cream itself was very creamy. Tons of almond slivers. I had the smallest cup and it was still a huge portion. I will return but try their chocolate next time. read more

Amazing cookies and service, the setting was a 10/10. A special shout-out to Jay he specifically was AMAZING!

I live very close to MSC and it's AMAZING!!! I get sweet cream with marshmallows and every now and then Kit Kats. My mom gets cheesecake and it's sooooo good! We always see this one teenage boy and he's really nice! It's good pricing for how amazing it read more

DAMN! best ice cream place I've ever been to! I tried it for the first time and got their dark chocolate ice cream with vanilla and I came back 2 days after to try new flavors! I highly recommend it. read more

Yummy Yummy Yuuuuuummmy ice cream. I love marble slab creamery. They have a ton of delicious creamy ice cream flavors to choose from. To make matters extra delicious, you can mix in any number of tasty toppings like fruit, nuts, chocolates, candies, sprinkles, and more. By mixing the toppings IN to the ice cream on the marble slab, you ensure a homogeneous distribution of ice cream and toppings, unlike when they are merely sprinkled on top of a sundae at other places. Let your inner Ben and Jerry loose and create your own custom blend. It's up to you to give it a whimsical name. This location is clean, and easy to find. The staff is helpful and friendly and happy to give you free taste samples or make suggestions on what to order. They service ice cream in a cup, on a cone, in a sundae, in a split, in a shake/malt, ect. They also have delicious ice cream cakes to take home for the perfect party dessert. You can custom order ice cream cakes to look and taste exactly how you'd like. Pretty and tasty. Pretty tasty! read more

Ice cream is ok. But found out the owner complains about the music from the next door venue. I was in the Marble Slab. It wasn't that loud. Bad neighbor owner/manager. Will not buy anything from them again. read more

In the beginning of my childhood, after a soccer game played at the "we-give-participation-trophies-even-if-you-don't-participate" YMCA, I would always go to this Marble Slab location. In my young and innocent days, sweet cream mixed with cinnamon vanilla was always in abundance and always amazing. As I grew older, my taste buds acquired a taste for a more diverse selection of ice cream. This Marble Slab suddenly no longer satiated my frozen-dairy whims. The problem with an ice cream place that lists blueberry ice cream on the menu is that customers expect blueberry ice cream to be available. As of 2015 AD in the United States, this seemingly simple concept has become tantalizingly difficult for Marble Slab to grasp. Out of the most recent five trips to this location, they have only had blueberry ice cream once. I say to this, my fellow ice cream enthusiasts, that it is time for a new regime. When I can't even buy a pint of ice cream for my PMSing girlfriend, we have a problem. When three days later I still can't buy a pint of her favorite flavored ice cream, I claim blasphemy. In summation: this Marble Slab lacks morals, selection, and basic dignity. This Marble Slab would not even receive a participation trophy from the YMCA. read more

The product is good. It's hard to mess up ice cream. But like what most of the reviews say, service could be better. It's what happens when a business hires mostly teenagers. Fortunately, stay here is brief and you won't notice the slow service when eating your ice cream. read more

I went in here Tuesday around 12:30. I had the best customer service ever yes I had to wait 10 minutes to get an ice cream due to the fact they only had one person working,but the employees attitude made up for it. I didn't quite get her name I wish I did. Also I asked for extra sprinkles in my ice cream any other time I go to Marble Slab when I say extra it's never enough but this lady put the perfect amount. Thank you so much read more

My friend and I came tonight to Marble Slab and the two workers working were very generous and helped us decided what we should get. It was very delicious and we will definitely be going back in the near future! read more

There simply is no other place I'd rather be for ice cream - give me a mix in of Sweet Cream Ice Cream, strawberries and chocolate chips - heaven!!! To keep the cost reasonable I choose a small portion - but even that is really quite filling. Sweet cream isn't too vanilla nor too plain - just wow! Yum!!!! read more

There is no other place like Marble Slab!! The ice cream is to die for and the way they mix the toppings in right in front of you is so amazing!! I highly recommend going to Marble Slab with your friends, especially after seeing an awful movie!! It will cheer you up:-) read more

We visited the Marble Slab in Flower Mound today. We are in the middle of the CV19 pandemic, there were two people in line ahead of my family of 3. Another family of 3 went in as soon as we left, so it appeared to be a steady stream of customers. The phone was ringing off the hook the whole time we were there, only one employee working. When it was our time to order, my husband intended to order for all of us, but the employee looked at my young daughter and asked her what she wanted. My daughter replied "S'mores" but couldn't he heard above the ringing phone. The employee quickly yelled at my daughter, "If you want ice cream, you need to speak up and say what you want." I was shocked. You don't ever speak to a customer like that, let alone a young child. I said, "woah..." and she quickly tried to backtrack and say that her grown daughters never learned to speak for themselves and she thinks other children should learn this skill she failed to teach. My daughter normally does, courteously and articulately order for herself the majority of the time and it is a skill we've intentionally worked on. I get that this lady was stressed and there needed to be another employee working. I will even give her the benefit of the doubt and assume that she didn't mean for it to come out the way that it did. Even if that's the case, you need to be quick to apologize. There were countless ways for her to have said what she wanted to say or got the ordering info she needed in a kind and civil way. When we walked about, my daughter said, "I know I can be shy around adults I don't know, but I usually feel pretty courageous to be able to speak up and talk to them. It makes me feel courageous when I feel that they are nice and kind. She made me feel like I shouldn't always think that they will be nice and kind back to me." The ice cream was great, but I won't be back. read more

Good ice cream, but wasn't worth the long wait in line. It was similar to a cold stone creamery, but not nearly as good. It was "Mey"

Manager Autumn had a horrible attitude. She did not want to help my wife and I when we were there. She was huffing and puffing, rolling her eyes, slamming the glass doors to the ice cream, and throwing ice cream scoops. So rude and she was the manager. Her job is to take care of customers and scoop ice cream, she was incapable of both. There was no other customers even there when we got there for 15 min. It is really sad to see an adult act like a child. read more

Picked up a regular size ice cream and 1 mix in for daughter,it was so small it was the size of a 1/2 scoop..Maybe it was the gentleman making it and he's the owner, but at $5,it was way too pricey. read more

I have been here a few times. The ice cream is good but the line is always too long and the wait is even longer.. The ice cream is definitely not worth waiting for. read more

The ice cream was pretty good, however I was disappointed to see them giving plastic straws to people with shakes (without even asking if they needed one) unlike the photos on their menu which depict cute paper straws. I was also disappointed by the plastic spoons, since Ben and Jerry's is discontinuing using plastic spoons. I will not be back until they are more responsible about the waste they produce. read more

Great tasting ice cream, fun menu mixes or do it yourself! A little pricey in my opinion, but the customer service was impeccable. Not much space in the store, so if a family finds another family in there they know - there's barely room for you to get in, much less look at the menu and place an order. No outside seating either. Good to go to in a pinch, but I wouldn't make a habit out of it, especially when it's busy. read more

My mom and I came for ice cream and got what we wanted, a yummy snack. But I accidentally left my bag there when we left. The worker at the time (who happened to be the manager) found me on Facebook and messaged me to let me know that they were keeping it safe. I really appreciated the effort! read more

Good ice cream, but I swear the workers had dead flies falling off of them they move so slowly. The owners should think about the traffic on a Friday night. So many sets of people came in and left due to the wait. I would have too, but my daughter sat through her brother's football game to get to come. seriously, think about making the ice cream a little faster or have more help! read more

We like this ice cream shop for their ice cream flavors/mix-ins and the $5 coupon on their app that never seems to expire. Their service and atmosphere are not the greatest however. The employees don't seem well trained and the interior looks a little run down. Hasn't stopped us from stoping in though. We get our ice cream and either take it home or sit at the Jimmy John's outside tables next door. read more

Today I had great service. I was greeted when I walked in the door. The service was quick as well. I love this place especially since they make my ice cream the way I want it. Yum! I have the Bananas Foster Ice Cream mix and it was very tastey. read more

Its good ice cream with all the glitz and glamor that one could add. This location is small... as in, the whole place seats 8-9. The staff is exceptionally energetic and fun. Almost to the point that it makes you wonder... we did stop in and hit Disney or princess night something... Dangerous place as far as calories go... but you know that already. read more

As everyone knows the ice cream is great but what I am reviewing is the level of service and professionalism of the employees. First off, most if all of the employees are high schoolers here so there is only so much professionalism they can offer but running out on you to see what their friend brought at the back of their truck is just wrong. Also when did allowing your female employees to wear super short shorts allowed in the work place? read more

Delicious and great service. Laid back and friendly staff

Ice cream is pretty hard to mess up, and any ice creeam shop is a little spendy... but the ice cream here is top notch we brought our almost 4 year old in around 10PM on a saturday night and the staff was still as energetic and helpful as could be, service was fast, but the cherry on top was that when my kiddo asked the staff to dance with him, they asked what his favorite song was and put it on the radio, came out into the front and danced like fools with a little kid, he thought it was so much fun and we'll definitely return often. read more

I come here often tonight i decided to get waffle cone with my favorite ice cream pistachio almond which was great but the waffle cone was soft and stale never again getting thatvery disappointed with my treat . read more

I love the product--exceptional. It is priced exceptionally high, but it is totally worth it (you think to yourself). Then, you open the container and realize it is only 3/4 full. You are lucky if you are still in the store. Otherwise you are incredibly angry when you realize that it is virtually impossible to contact anyone here...there is no manager available..ever. Then, they blame you for not checking before you left the store. Apparently you work for them as their QA department. Maybe it is just me, but if I am paying $8 for a quart of ice cream I expect them to actually fill the containers to the top (not 2/3 or 3/4) without me having to check them every time. Both the employees and manager act like this is so unreasonable. I am so mean. I expect so much of them. OMG (eye roll). I would suggest finding somewhere else to find premium ice cream. read more