Customer service could improve. Cookies are delicious, but a little pricey. A decent variety for both cookies and ice cream.

Love the ice cream and cookies here! SO GOOD! The best place in town to take the family!

My wife and i stopped in to get some ice cream and it could not have been a better experience. Addilyn waited on us and she was super. She greeted us and answered our questions with a smile on her face and a yes sir or ma'am. She had the best customer service skills. Great experience. Thanks Addi!! read more

Everything was amazing the customer service to the sweet dessert! I believe the girl who helped me and my family her name was Maribel she made it very welcoming as soon as me and my family stepped into the front door! Will continue to be a constant customer thank you! read more

Tatiana is my GOAT, she gave me some free samples, I will visit again if she gives me more free samples.

The person who helped us was very slow and her coworker made 3 before she even got started on our second one. We got one on the cone and one in a cup. The one in the cup (asked for the cone but she gave us a cup), she messed up the order as she put in Heath bar chunks instead of KitKats and the scoop for it only filled half the small cup. They were out of 2 ice cream flavors. The area they mix the add ons in didn't seem very clean to us either. Definitely not as good as Cold Stone but taste wise it's not that bad. I don't think we will be going back any time soon read more

We had a very disappointing experience at one of our go-to places. We aren't from here but enjoy Marble Slab Creamery regularly. We were ecstatic to see a location in San Angelo while we were in town. I thought this would be a great family-friendly spot for an after-dinner dessert. An impolite and unwelcoming wait staff and an unpleasant smell greeted us. We purchased three ice creams, which were two regular, and a kid's cup. I later realized that I was charged for two regulars and a small. I decided to disregard the incident because mistakes happen. Around 9:30, other customers arrived and requested strawberry ice cream, which the employees informed them they were out for the evening, which is understandable. Still, they didn't offer assistance or accommodations for the guests. At this point, my family and I were attempting to sit at the table while the employees continued stacking chairs. While we were sitting down, the staff was giving very ill-mannered and dirty looks. I chose to disregard their behavior and attempt to finish my ice cream since I paid a premium. The staff then informed me that they needed my family and me to evacuate the building immediately because they needed to clean the floors at 9:33. I then responded politely. I said your business hours show to close at ten, and I would like to stay and finish my ice cream. The lady behind the counter then raised her voice in a threatening tone that we needed to leave so the floors could be cleaned. My family immediately got up and went in disbelief and discomfort at her threat. Their behavior caused my family and the other customers to feel uncomfortable and unwelcome. I included pictures with time stamps to represent what took place on the evening of April 7th, 2024. read more

See all

the ambience and customer service was outstanding! and they were very careful and helpful with allergies!

This place was great ! I ordered the birthday cake icecream with cookie dough and caramel. Great combo and I would definitely order it again. Prices are standard about $6 or so for a regular cup. Service was fast and employees were helpful. I would definitely come again , Enjoy ! read more

Marble Slab Creamery - a hand holding a cup of ice cream - Ice Cream & Frozen Yogurt Near Me - San Angelo, Texas

The price point is high, I got two cookie ice sandwiches and a single scoop of ice-cream for $25. The cookies are average but ice-cream with mix-in's are good. Small indoor space, there's a drive-thru but you'll have to be patient. read more

Got a cookie dough majestic shake because it looked fun! And btw, it's an $11 shake. While it was made to look pretty close to the advertisement they have in the store, the flavor was mediocre. It tasted somewhat like a vanilla shake, but also didn't have that much vanilla flavor. Definitely didn't taste like cookie dough either although it had little cookie dough balls at the top of the shake. I am still trying to figure out what it actually tasted like other than sugar and cream. It also took a long time to make, which is understandable since it's a party in a cup. read more

Marble Slab Creamery - a cup of ice cream - Ice Cream & Frozen Yogurt Near Me - San Angelo, Texas

Last Sunday I took my daughters to the Marble Slab Creamery for a dessert date, and to meet up with some good friends and their adorable daughters. I was raised on Coldstone Creamery but I was still impressed this small town had a place that sold ice cream with unlimited "mix-ins"! To my good fortune, the day was also National Ice Cream day so when I asked if there was a military discount the store employee stated there was and that I would receive a free child's ice cream with any medium or large purchase: SCORREEEEEEEEEE! I was a little overwhelmed by the many selections so I asked him what his favorite ice cream combination was: big mistake. He recommended the "chocolate chip cookie dough" concoction and I wasn't very impressed with the end result which looked like a bowl of ice cream left out in the San Angelo sun on a 129 degree day---under a magnifying glass. The picture in front of me looked nothing like the small bowl of ice cream that I was getting ready to pay $5.49 for. It was a good thing the kid's ice cream was free (regularly $2.99), and I do appreciate that he allowed the girls to place half a scoop of their favorite ice cream into one small kid's container. The girls quickly ate their ice cream and when I asked if they wanted to try mine they simultaneously said "NO!" When and where do kids say "NO" to ice cream??? The establishment needed a good "Mr. Clean" scrubbing and the floor had seen much better days. I did my best to concentrate on my friends' company and not the messy view of dirty tables and crumbs all around me. Overall, I can say there are better ice cream options at the grocery store, but if you want the "unlimited mix-in's" then by all means pay a grip to eat your favorite ice cream here. I'd say until "next time", but there really won't be one at the Marble Slab Creamery for me; might as well be eating your ice cream outside on the dirty curb. Please hire a staff member just to keep the dining room area clean. Please ~ read more

Marble Slab Creamery - Looks "nothing" like the Official Marketing Photo ~ - Ice Cream & Frozen Yogurt Near Me - San Angelo, Texas

We were disappointed when upon entering the tables and floor were a mess. The slab they mix the ice cream in was disgusting and looked like it hadn't been cleaned in hours. The three girls working (none which looked over 16) were ignoring the customers as they ran around talking among themselves. I watched two cars drive up and then away without product in the drive thru and it's unclear if they got any help either. We stood in line for 20 minutes without even being greeted or spoken to. We gave up and left. Won't be returning. read more

Clean inside, ice cream is good. Service wasn't all that. Service isn't all that because some of the workers aren't as enthusiastic . which ruins the vibe a lil bit. read more

They just came out with the Majestic Shakes. It is on the secret menu. Just ask for it, because it is brand new and not on the menu yet. Be hungry when you order it. I think it would be cool to order a round of these for a birthday party. read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - San Angelo, Texas

Wednessay evening, a sweet young woman w redish hair and perfect wing eyeliner from san antonio helped us. She made the most legit mash up of flavors. I'm the gals that pretty much asked for everything. What the hell put it all in. Sweetest lady, a true sport as I wanted to add more yumminess for the bestest ice cream. read more

We visited after dinner one evening looking to cure our sweet tooth. It was very crowded, with plenty of people inside and outside. During COVID, I would've expected them to have a limit of people inside. We ordered the oreo milkshake and the butter pecan ice cream with several mix ins. The staff was friendly. Overall, we enjoyed our to-go treats. We would visit again. read more

I went to this place for some ice cream one night (they usually have pretty good ice cream) and as we were waiting in line to be served, the guy that worked there was serving the people in front of us. I sat and watched in awe as his long hair was getting in the ice cream as he was bending over to get it for the kids in front of us. He kept trying to keep his hair out of his face, but his hair wouldn't stay back because there was nothing to secure it nor was he wearing a hair net. I am not being dramatic here, HIS HAIR WAS DIPPING IN THE ICE CREAM AS HE WAS BENDING DOWN TO RETRIEVE IT! I lost my appetite and decided to go elsewhere. read more

Refreshing. Good choice of flavors and mixins. A little high priced but a nice treat. I love sweet cream with Reece's peanut butter cup mixed in! Yum! read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - San Angelo, Texas

Wow - for the second time in the past couple of months - we go to get ice cream and they are sold out of the first 5-6 flavors we name.... Today they are out of sweet cream, strawberry, blueberry, " anything vanilla" - the girl working said " we are still out from the weekend rush, probably best not to come on Monday since we don't catch up making ice cream until later in the week? I mean all you sell is ice cream ?? No worries we won't be back! read more

If you've been to a Coldstone Creamery, well, this is real similar. The difference is this place makes their own ice cream. Small, medium, large, cup or waffle cone, fancy chocolate cones, and the cold marble slab where they mix in candy and extra calories for you. There are tables and chairs inside and a few more out on the sidewalk. Flavored are typical; nothing that will blow your mind. Only one sorbet offered. Friendly service from college-aged kids, and kinda high prices, but hey, if it's really house-made ice cream, then I guess that's cool. read more

Ok! Will never go again!! Disgusting disgusting disgusting!!! As soon as you open the door and walk in, you smell the sewer! Nasty! Next, it is dirty everywhere you look, just dirty! Then, the bathrooms were worse!!! It needs a total total clean over makeover!! It sucks as it is right now. I was so very disappointed. read more

Wonderful customer service, great ice cream, and currently hiring!

Our power went out last night so we decided to take the kiddos to ice cream since it was one hundred degrees outside. We drove to Dairy Queen and it was PACKED so we went to Marble Slab instead. It was practically empty! The young man and lady working were very pleasant, thats really the only positive about this place. The ice cream wasn't good, the texture was heavy and the taste was bland. If I'm going to spend more on ice cream I'd like for it to taste good. My husband who LOVES ice cream wasn't impressed either. read more

Great service! Went Friday night, wasn't too crowded. They were very quick, and our ice cream was great! Love the amaretto!

I was very disappointed in this Creamery. I used to love it here. How do they keep a business without the any ice cream...."sorry, we're all out of ice cream for the day"! It's 3 pm... read more

Great staff. The workers are super friendly, even 30 minutes before closing time. (We didn't realize the time when we went in.) Plus the ice cream is super yummy! And if you go online, they email you coupons making it way more affordable. read more

Not better than cold stone. Less of a selection than cold stone. Ice cream wasn't that flavorful compared to other places.

Marble Slab! The ice cream is fantastic and the variety of both the ice cream, toppings and cones are numerous. The people that serve the ice cream and make the cones are talented and friendly. It's also right next to the theater, which makes it perfect for an after movie treat! read more

First stop here and was pleasantly surprised. Friendly, helpful staff and some of the best Rocky Road ice cream I've ever put in my mouth!

Man, this place upset me. I go in there, trying to get some deliciously tasty treats. And what happens? Don't get me wrong, the Ice Cream was tasty.... BUT my cone was terrible. I mean, I'm not going to order some soup and expect the bowl to have a hole in the bottom of it. Ice cream is the same deal. I mean, I still have Ice Cream on my pants. Not to mention my hands got all sticky. For real yo, tighten up them waffle cones. You're making a mess, Marble Slab. read more