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    Marcia L Valente, DMD

    2.0 (4 reviews)

    By appointment only

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    Services - Marcia L Valente, DMD

    Cavity treatment

    Dental exams

    Teeth cleaning

    2 More Services

    Teeth whitening

    Tooth filling replacement or repair

    Marcia L Valente, DMD Photos

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    Lora S. Trotsky D.M.D. Andrew S. Kotin D.M.D

    Lora S. Trotsky D.M.D. Andrew S. Kotin D.M.D

    5.0
    (1 review)
    1.4 mi

    This is a GREAT dental office! From the receptionist to the hygienist to the dentist it was a…read morefabulous experience. The hygienist took extra care with my x-rays after I told her I gag easily and did a wonderful job. Dr. Kotin was extremely thorough taking his time to examine every tooth carefully and only recommended work that was necessary. He was excellent at explaining his findings in a clear and understandable way. I recommend him highly.

    From the owner: We are a general dentistry practice treating people of all ages in a friendly and professional…read moremanner. Our goal and mission is to help people have a healthy and attractive smile. You can trust that we will have your best interests in mind at all times. Making you feel at home in our practice, ensuring your comfort and customizing your care to meet your desires are our priorities. Our mission is to provide patients with the highest quality dental care available. Your first examination visit with us is planned to thoroughly understand your concerns, hear about difficulties with treatment in the past, and to find any signs of disease that can become a problem with your health or the appearance of your smile. Many people are pleasantly surprised with the thoroughness of our examinations. By seeking causative factors underlying a problem, future problems are often avoided and the care we provide can be longer lasting. Please call for select Wednesday availability

    Photos
    Lora S. Trotsky D.M.D. Andrew S. Kotin D.M.D
    Lora S. Trotsky D.M.D. Andrew S. Kotin D.M.D
    Lora S. Trotsky D.M.D. Andrew S. Kotin D.M.D

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    Welcome Smiles

    Welcome Smiles

    4.0
    (14 reviews)
    5.8 mi

    Horrible. I've been coming here for many years, along with my family. It's gone down hill fast…read moresince Dr. Gusar retired. Recently I had a cracked molar that needed a root canal. Neither dentist in this practice can perform a root canal, which is obviously subpar. So I needed to wait 3 weeks to get the procedure from a visiting endodontist they contract with, who only works there half a day every other week. I suffered for 3 weeks and was not offered any pain control other than ibuprofen. Meanwhile I developed a big abscess which caused even more pain. When I finally had the procedure, it was intensely painful due to the abscess, which makes lidocaine less effective. Afterwards there was again no pain medication offered, just advice to take ibuprofen which is totally inadequate. I also was told to get the tooth crowned or capped as soon as possible or it might crack more and need removal. But guess what? The soonest appointment they could give me for that was 2 weeks out. I've spent many tens of thousands of dollars at this practice over the years, in cash, but this is it for me. Moving on. Never again. When you need them, they aren't there for you.

    I've been a patient for many years with Welcome Smiles however there's been a big change in their…read morecommunication and care for their patients recently, to the point where this is my first ever review. It's at the point where I will be switching to another provider. The most recent issues are as follows. Due to an infection I was told I needed a root canal. The procedure was performed by an outside provider and the experience was horrible. At no point did that dentist seem to care about my discomfort and anxiety. After completing that procedure I was told I needed a crown. They never informed me ahead of time that I would need that. As I was checking out I was told, " of course, whenever you have a root canal you need a crown"! No consideration was given to inform me of this before the root canal so I could plan accordingly. Understand that both of these procedures are expensive (even with insurance). I then go ahead with the crown appointment. As the dentist begins the procedure I question why he's working on a different tooth. This is when I'm told that the tooth I had the root canal worked on already had a crown on it and that the tooth he was currently working on needed a crown. Shouldn't I have been told during scheduling that the crown was for a different tooth? I most likely would have chosen to pay off one procedure before scheduling the next procedure since it wasn't an emergency. Shortly after going through all this I then receive a phone call from the dentist himself, asking if I'd like to set up work on another tooth!! In all the years I've been going to a dentist, never has the dentist contacted me directlv about future procedures! This is when I feel this dental office has become more about getting money from patients than their care and needs. Fast forward to my most recent appointment. I'm scheduled for a replacement crown (the one I had cracked). I was told to plan on an hour and a half. This dentist makes the crown in their office so I was made aware that there would be about a half hour or so that I would be waiting for it to made. However, as I Wait and Wait and Wait, I can hear my dentist working on another patient in the next room. He finally comes back to me to finish. It was now 3 HOURS LATER!!! RIDICULOUS!!! At no point during this time did an assistant or the dentist check in with me or give me an explanation. It was as if I didn't exist!! It sure seems like he's double dipping to make more money by scheduling one patient between another patient! I guess he doesn't feel my TIME is worth anything!! WRONG. I will be moving on to a provider that genuinely cares and communicates clearly with their patients. I would think twice before going to this office!

    Photos
    Dr. Bradford Craigen
    Dr. Bradford Craigen
    Dr. Vivek Mehta
    Dr. Vivek Mehta
    The team at Welcome Smiles

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    The team at Welcome Smiles

    Marcia L Valente, DMD - generaldentistry - Updated July 2026

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