I've wanted to write this review for some time now but was hesitant because I LOVE MARCOS and I don't want to appear like I'm bashing the place. I'm writing this in hopes that the owner will read it and perhaps consider making some changes. I was born in 1971 and raised in Pequannock so of course Marcos was a huge part of my childhood. That being said, the interrior of the store is not much different than it was when I was a child. I'm a sucker for nostalgia and I love everything retro but...all the miss matched grungy utility mats on the floor are sad. The tattered old ugly awnings on the outside are sad. The boring window displays are sad. The woman who works behind the counter is sad and not very friendly. You work in a toy store for crying out loud It's not The Gulog! The staff in general is just MEH and don't seem very interested in helping anyone. I'm a huge advocate of supporting local business so paying a bit more is fine by me. I do all my toy and gift shopping here and I stop in when I need a break from the cruel hard world. I walk the isles and reminisce about a simpler place in time when I had not a single care in the world. I leave with a smile on my face and warmth in my heart. I don't want the place to change per se it just needs a few tweaks here and there. Fix up the outside for a more pleasing and welcoming appearance. Dress up the window displays for the seasons. Replace the darn awnings for crying out loud. Don't change the sign because it's a staple, just fix it up a little. Zhuzh the place up! Your business would improve if the overall experience was happier, more pleasing and inviting. How about introducing some kid friendly experiences like a story time, Lego and Barbie workshops, craft workshops use your imagination! You have the space if you just rearranged a little. You're smack dab in the middle of a wealthy town, people will come and they will pay. Give people a reason to shop there instead of at Amazon or the big box stores. All the long time residents have wonderful memories of Marcos and I'm sure they would love to see a facelift! We all have memories of riding bikes to Marcos with a few bucks in our pockets to find some necessary treasure. Heck, I'll do your window displays for FREE If you want! Every time I drive by or come in to the store I have a million ideas as to how it could be improved. I always say "if I owned that store I'd do this or I'd do that". I say this all with LOVE and I LOVE this store so much and I wish you many many more years of succes! read more

Marco's emporium is a kids dream! What is your little into? Superheroes? They've got marvel and DC. Barbie? So many pink boxes and accessories for dayyyys. Plus plus? So many versions, so fun fun. Hot Wheels? There are cars in every color of the rainbow. Legos? There is a giant glorious aisle of allllllll the Lego sets. Seriously, so many it'll take you 30 mins to look at all the options Dinosaurs. Roar! Sports? Basketball. Baseball. Kickball. Tennis. Check check check. Koosh! Remember koosh balls?! Yup, they've got them. Plus Paw patrol. Bluey. Ms Rachel. Little People. And a ton of educational toys. Oh and a huuuge selection of plush lovies of every kind: chickens, cows, alligators, bears. Tiger. Narwhal. Puppy. Flamingo. Hedgehog. Koala. Walrus. Looking for a way to entertain your toddler? Bring them to this part of the store and listen to them call out each animal/character. Prices I think are on par for what you would pay at any other *non*-big-box store.. and I've never seen anything 'on sale' but I think the selection of items is a big deal. There is a ton in Marco's that I've never seen in those aformentioned big-box-stores. Bonus: for the grownups - there is a section of gifts, cards, ornaments, painted wine glasses, foods/candy, etc. The seasonal section when you walk in the store is always so good. You really could just get lost in this store - there's so much stuff. Kept back a star bc for the few/random times I've been in the store (and another reviewer mentions this too) no one has ever come up to ask if I needed help finding anything. It's not a big deal.. but the staff is always just at the front desk/counter, so I guess I know where to go IF I did need help.. The couple of times I did interact at the counter the staff was very eh. Not super engaging.. which seems strange/slightly sad for a store stocked with 75% toys. The lack of engagement is something I'm willing to overlook bc the stock/variety and volume of toys is just so good. read more

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This was a nice family business with a large selection of merchandise. Pricing is on the high side of speciality stores. I walked the store for 20 minutes and not one employee asked if I needed assistance. I picked and looked several items and soon noticed about 30-50% of the items were not priced. It is not a small store with limited space, that might be exempt from the NJ law requiring pricing on items or on the shelf. Halloween puzzles, Hallmark ornaments, (the Walmart/Target discount variety ) ; Halloween candles and toppers I could go on and on. I decided to mention it to the gentleman at the register as an afterthought after I payed. I said "do you realize that a lot of your merchandise is not priced?" He replied "Sorry Man!!!", (respect?) and went about his work. I had shopped in this store for more years than I can remember. There was customer service. It is a shame, it is a throwback store to an earlier time, however now in sore need of customer respect and service. read more

All around Great family owned business with a huge array of gifts for any occasion. Highly recommend

Marco's is one of my favorite toy stores. Truly, the best place to find any toy you're looking for at a great price. Although, I've never physically been to the store, I've ordered online hundreds of times and they're super fast at sending out my order. One day, I'd love to stop in and see the store in person but, for now, I'll just keep giving them my business online. read more

After 75 years in business I guess it's time for them to retire. They packed my order with someone else's order and now apparently I'm out of luck. After waiting a week and a couple days back and forth it was determined nothing can be done. So a child will not be getting their birthday gift. The fact that such a glaring mistake happened, that I had to chase it down is just unprofessional. read more

Bought a toy online on Amazon from seller; Marco's Emporium, for my nephew over 2 weeks before Christmas. The item never showed up. When I inquired on Christmas Eve after doing some "homework" tracking the package when I realized it hadn't shown up, Marco's stated the item shipped but wasn't sure what happened? Unfortunately, Marco's, that was a lie. How do I know? My Father in Law is a postmaster...turns out Marco's printed the shipping label but then never shipped/dropped off the item. This was the same thing I initially heard from the Pompton Plains, NJ USPS facility when I called on the 23rd as I was worried about the item having not arrived. I can't speak for Marco's in store shopping experience; but online or on Amazon, my suggestion would be to find another retailer who is reliable when it comes to actually getting the product shipped out. I'm beginning to wonder if they even had the product in stock when I bought it!? Poor customer service after the sale. read more

Ordered through Amazon and they are the retailer. I ordered on Feb 10 for Delivery by Feb 23. Well here it is Feb 23 and ITS NOT HERE! I checked the UPS tracking number and IT STILL HAS NOT EVEN SHIPPED! Now updated delivery is FEB 28. Thanks for ruining a two year old girls birthday! I am deploying and now the opportunity to give her this gift is GONE FOREVER. This company is a FRAUD AND A SCAM! DO NOT DO BUSINESS WITH. They are crooks and criminals! I am going to sue! read more

I found Marco's Emporium in a Google search for a hard-to-find toy. I'm very glad to have found this store and I will be bookmarking the link to shop there again. John P. helped me with my online order and made the buying experience an absolute pleasure. Excellent and friendly customer service. Great prices too. I'll be back again. read more

My dad ordered a Hape railroad coal mining set for my sons Christmas gift from Marco's, as my 3 year old is very interested in coal mines right now. When we got the item in the mail we were disappointed to find several part were missing. My dad contacted Marco's and they quickly responded, ultimately sending us an entirely new set to replace the original. Awesome service! Thanks Marco's. read more

Ordered online for a good price. Lightning fast shipping, perfect packaging, great seller. Thank you.

Marco's was originally called Marco's Playmart,and has always been stocked with the finest toys you can find. If your looking for top quality toys for your kids you will not find at Toys R Us,this is the place! read more

Ordered an item online, used a cyber Monday advertised discount, and received item in less than 4 days. Very satisfied with item, price, and service. read more

I ordered from their website. Their customer service was fantastic. The item that I ordered was reasonably priced, arrived well packed and was shipped quickly. I would order from them again. read more