Least welcoming place I've ever encountered. The place is generally decent. However it has serious…read moreflaws. The first of these was the hostile reception upon entering the place. We drove through a narrow entryway into an area that was maybe five cars wide. I parked to the right most area and was greeted by a hostile voice, saying are you here to register? I said yes. She said move your car. There were probably three or four widths of cars to my left so that anybody coming into the place could have gotten through perfectly easily. And by three or four car widths I mean 30 or 40 feet . I absolutely could not think of any reason for this hostile greeting. My companion opined, probably accurately, that the person yelling at me wanted to establish power in our relationship. That continued with our trying to check in at 2:30 P.M. We were told that check in time was 3:00. There were apparently many available rooms and almost no cars in the area. The the only people around where people that seem to hang around there all the time. We had to leave and come back 30 minutes later. As I have been a carpenter, I noted some obvious deficiencies in the property. The most blatant of these is that there is apparently no accessibility to anyone with any limited walking ability let alone anyone in a wheelchair. Everything is absolutely blockaded to a wheelchair. And then there is a restaurant that seems to be part of the property. That is a confusing nightmare between whether it is a pizza place or something better. A flyer for a pizza place was in our room. but the resto there had a broad menu. The was a meal there was nice but... The back stairs to the place must have been designed and built by Helen Keller. It is an axiom, an absolute rule, that steps must be of equal hights. If they are not people always trip on one or more of them that are not equally spaced. Every carpenter knows this and every designer knows this. Helen Keller or whoever built those stairs didn't give a damn. No building inspector could look at them and not laugh before writing a violation notice.

They have a lot of obstacles with this older motel - that is always full to capacity- the food in…read morethe restaurant is amazing and the crew will do all they can to accommodate all your demands- the local is wonderful and the employees work so hard

BUYER BEWARE-READ BEFORE BOOKING and learn from our experience:…read moreI'm not gonna sit here and write to not stay at this motel - the room itself was just as advertised, clean, roomy and comfortable, updated bathroom (shower wasn't cleaned well, but that's minor in comparison to the rest of our experience) BUT- do not expect to have any assistance after their lobby closes. They advertise an "after hours number" they DO NOT answer. We stayed here for one night and went out on the strip until around 10pm and when we returned we realized we forgot our key in the room. We went to the front desk which was locked and dark. To preface this I completely understand it's on us for forgetting a key. But, no answer on any of the 3 phone lines provided and one was specifically for "guests only, after hours" after a couple hours, MANY calls and voicemails later, we decided to call the non emergent police line which we were told they were unable to help without permission from the owner - they also tried calling the number they had with no answer either and we were advised to either sleep in our car or book another hotel. We called all 4 businesses they have shown on their building assuming they're owned by the same people, no one was able to help there either. We ended up able to unlock our vehicle from our phone and sleep in it (we had no actual keys as they were locked in the room too) we continued to call the after hours line throughout the night and into the morning but we ended up locked out of our room from 10:30pm to 8am when the front desk opened. The front desk manager (I'm blanking on her name) was lovely, super friendly and apologetic but explained someone else named "dalton" was responsible for the after hours phone and clearly completely neglected to answer. She refunded the cost of our room which was great and gave us a couple gift cards to local restaurants ($35 worth), but really it didn't take away the fact that we had the worst experience in a hotel ever, we would've much preferred to just be able to sleep in the room. Again, decent motel, absolutely awful customer service, if you stay please triple check you have your keys when leaving/you have everything you need before they close.

This is a really cute place - nothing fancy but very comfortable. My bed was wonderful with fluffy…read morebut supportive pillows and just the right comforter! We were arriving later than their normal hours and the front desk person stayed a little late to make sure we could check into our room.

Great location, spotless clean, and cute spacious rooms... You can tell this facility is well…read moremanaged... I would definitely return.

The rooms were clean. The bathroom was very large. The area that the suites were in was very quiet…read moreand still had access over to the beach.

this suite has an awesome view of the beach with a breath taking view of sunrise!…read more room was very clean, very cool customer service, nice quiet location being om the north end, however only 1/2 mile from the strip! would absolutely rent again!

Awesome stay , staff ( Marianne) was particularly very pleasant and accommodating. Room was…read morespacious and clean!! Had a fabulous 4th of July !! Restaurant (little jack) near by!!!! Wonderful from start to finish!!!! Bring your snacks and drinks , mini fridge and microwave available!!!

They are very clean rooms and the people are really nice and they accommodate us when we get down…read morethey put a table and chair outside they put a step so we can get up there we always go there when we go down to Mass New Hampshire.

This hotel was the BEST value and such an adorable place. I'm happy to rent a room from this family…read moreowned business which is maintained immaculately! The room was very clean and had the convenience of a fridge & microwave. The grounds were kept so cute with chairs & areas to have a picnic. Even have little bbq's for guest use. The location was so central in between so many historical sites & beautiful beaches.

1st time here and such a awesome place. Great renovatiin, attention to detail. Location is…read moreperfect. You have to be some type of person to come here and not just see simplicity, elogance and beauty in one space.

My wife and I just finished a wonderful winter escape at the Blue - Inn on the Beach for our…read moreanniversary. The drive to Plumb Island through Newburyport was the perfect introduction to our romantic, north shore getaway. Being from Phoenix, we look forward to our cold, winter adventure each year and neither of us had been anywhere north of Boston before. Before our arrival, communication with the Blue was informative and hand a personal feel. Obviously, the Blue caters to summer beach-goers, and the reserved parking area near the hotel would definitely be a huge plus for folks competing for parking spots, but in winter, there are very few people or cars on the entire island. The Blue is a quaint little hotel nestled on the beach in a neighborhood of New England beach homes. We were happily greeted at the front desk by Blue staff and the General Manager. They tendered to our every need and surprised us with a fabulous fruit and chocolate anniversary gift waiting for us in the room. The room was beautiful with a classic and modern beach feel. Sliding glass doors open up to a wooden deck with a fabulous view of the Atlantic Ocean. We could hear the crashing waves while sitting inside beside the gas fireplace to read. It was magical! Also magical was the bed! We haven't slept that well in years! The bed was so comfortable and my wife loved the pillows so much that she bought the very same ones for home the day we returned. And don't forget the two hot tubs! There is nothing quite as enjoyable as relaxing in a steaming, bubbling hot tub while it's snowing all around you. Honestly, the "hot tubs available" filter was probably what highlighted the Blue to me during my search for this trip. One hot tub is on the second floor deck, overlooking the beach and the second is hidden under the pine trees at the end of a short sidewalk across the street from the main building. Both were large enough for probably 6 people, clean and well maintained. Again, it was February so we had them all to our crazy selves the whole week. The beach is beautiful! There is direct, private access from the second floor of the Blue, via a wooden boardwalk. The beach is sandy with very few rocks. I didn't see any seaweed or anything washing up on shore, but it was February, so I didn't expect to see a whole lot of anything living coming out of the water. Every morning we enjoyed a beautiful sunrise over the ocean while we drank some local coffee delivered direct to the room. Oh yeah, breakfast! Each morning the staff dropped off and adorable wicker basket with fresh, local breakfast offerings plus that wonderful carafe of coffee. We had different breakfast each day, to include quiche, overnight oats, fresh fruit, biscuits, and bacon. Just the right amount for the two of us and we couldn't wait to see what breakfast surprise would arrive each morning. Although Plumb Island may feel remote from the business of the Boston-metro area, the location was great for dipping down to Salem without hitting any traffic, or popping up to New Hampshire for a sleighride through the forest. One morning, after a small nor'easter blew through, our SUV got stuck in the parking lot snow. No worries! The General Manager of the Blue came out to hail down a plow and personally helped push us out. Now that's service! Overall, I would wholeheartedly recommend the Blue -Inn on the Beach to anyone looking for a romantic beach getaway. If you're looking for a less Metropolitan vacation with the proximity to get to Boston in under an hour, the Blue can't be beat. We will definitely be coming back. Maybe even in the summer next time!

Extremely disappointed in their service, I called for over a week to speak to the manager who never…read moreseemed to be in the office and never returned any of my phone calls. I was calling to do a 10 plus room block for a nonprofit but decided to go with another hotel that actually had customer service.

Hotel charges $56 for refund insurance, you can only cancel if you have an accident etc and even…read morethen are charged for one night no matter how early you cancel

Horrible hotel- predatory charges for smoking in room. Never stay here. They charge you $350…read moreupon checkout - say silent alarm of sorts went off when no one smokes - offered to take a nicotine or marijuana test! Bad bad bad and shame on Marriott and shame on ownership.

I was here overnight and it exceeded expectations! There was plenty of parking and the hotel is…read moremassive. Check in was quick and friendly. I reserved a big room that comfortably held five people. The closet space was a walk in which was a pleasant surprise. The sofa was shockingly comfortable and did not cause any back problems. Bathroom was sufficient and very long. There was a cute desk space that you can put partition for privacy. In the morning, the complimentary hot breakfast was delicious and the waffles were great. I especially recommend the cheddar biscuits as they were savory and soft. I liked how there was a separation of the hot water from the coffee urns. No coffee taste in my tea! There is additional bathrooms on the first floor near the dining area for public use.