Dana told me to call him on a certain day to set up a time and date to get my taxes done. Dana…read moredidn't return my call. That was horrible customer service. I don't recommend anyone go to him. I give him a zero rating. I will not be going to him again. This was done two years in a row.

Was hoping to get the get the experience a lot of others claimed to have but I did not. It was not…read morethe nicest interaction. He didn't talk politely to me (I was snapped at and wasn't allowed to talk). Poor response time and communication (numerous phone calls and emails). Also numerous errors on our taxes done by him. Glad we won't be using his services again

The owner is first class and easy to talk too. I would give 6 stars if I could. But I can't so 5…read morestars it is. They deserve more though but bonus stars are not allowed. Go figure.

Angel is awesome! Call her today for a fast free quote on all you insurance needs. She saved me a…read morebunch of money on my auto insurance and I couldn't be happier! You've got nothing to lose and extra money to gain!!

Nico has been excellent to have as my new agent. Major changes in my life had me in need of…read moreinsurance help for both my car and home and he was there for me every step of the way! I recommend him every chance I get! Try him out, you WON'T regret it! -Pam

I been with Sheedy Insurance for years. They just reduced my premium significantly. Staff are…read moresuper! Would definitely recommend!

My wife and I were insured with a major insurance company for more years then I care to even…read moremention. At the continued insistence of a good friend, I decided to visit the Sheedy Insurance Services on Empire Boulevard in Webster. What an eye-opener I received after speaking with Lisa Sheedy. I then realized I had been dealing with an Insurance Agent for the past 30 years and for the first time I was now speaking with an Insurance Advisor. Lisa reviewed our insurance needs for our two homes and four cars. She made changes to our policies which saved us 30% on our previous policy premiums. But that wasn't the best part. Lisa dramatically increased our homes coverages, added sewer backup, water line issues, and a million-dollar blanket policy. Lisa explained how the major Insurance Companies only have one option to choose from and they don't have the ability to shop multiple insurers to find the best fit for someone looking for insurance. Not to mention, these companies pass along costs for all the catastrophic events which occur in the USA, fires, floods, earthquakes, tornadoes, hurricanes, etc. Not only did she save us money but she provided us with better coverage with a New York State based company. I cannot say enough about Lisa's locally based independent insurance services business, as well as her professionalism. I would highly recommend anyone reading this to take some time to have a real "INSURANCE ADVISOR", Lisa Sheedy, look over your current coverages. Please give her a call 585-347-4015. You will be so glad you did.

We had a challenging auto insurance need and Greg went the extra mile to make sure everything work…read more It didn't hurt that his office is across the street from the DMV office. Highly recommended.

I have done business with High Falls Advisors for many years. I remember when Mr. Englert was first…read morelaunching the business out of small little office building near his home. Through the years he assembled a quality team of financial experts including his daughter Jennifer who I deal with. I remember Jennifer when she just graduated from high school tagging along with her father learning the business. She went on to college and got a degree in real estate law, as well as accounting. She is now the Chief Compliance Officer in the firm. She is a hard worker and very caring to all of her clients and customers. From tax preparation, to investments, savings, and even Social Security advice on your benefits, the High Falls Advisors team is a good choice.

Benefit Link is our consultant for employee benefits at my company. They have done an excellent…read morejob of advising us on a very complex and constantly changing landscape of employee benefits. I had a personal need which was to help my mother with her healthcare benefits when Monroe County decided to drop her healthcare insurance without proper notice (as the widowed spouse of a retiree, 87 years old and terrified to go to the doctors office since she thought she wasn't covered). I ran into a brick wall talking to the county HR people (frustrating bureaucrats that did not want to accept that they made a mistake, and caused some unneeded mental anguish for my mother...and me). Frustrated, I called Robin at Benefit Link for advice. She was amazing. Assessed the situation quickly, knew who I should call and provided me with a road-map of questions to get my mother the proper coverage at the best value. Benefit Link...expert knowledge, advice and action. Just what I needed in a service provider.

Just called and received a quote for insurance. The process was quick and very easy. The staff was…read moresuper friendly!! I had the pleasure of speaking with an employee named Laurel. She was very helpful in the process. I was only on the phone for all of about 10 minutes and then I was all set with renter's insurance which was effective immediately! She emailed me promptly with a receipt and I was all set! Would definitely recommend this location solely based on the staff and convenience. I honestly never thought it would be so easy and comforting. Now, I don't have worry as much about a home invasion if one should ever occur. Also, I can cancel anytime I want and it is so cheap!