Working with Cynitha at Italics has been an absolute dream. As an interior designer juggling…read moremultiple projects, having someone like her in your corner makes all the difference. She's not only incredibly knowledgeable about Italics' selections, but she also takes the time to understand your vision and offer thoughtful suggestions that elevate the entire design process. Cynitha has helped me source everything from statement pieces to subtle accents, always with patience, creativity, and an impeccable eye for detail. Her responsiveness and genuine care make her such a standout. I can't recommend her enough to anyone looking for support on high-end design projects -- she's the best! I will continue to go to Italics repeatedly because of Cynthia!

I scheduled an appointment a week in advance to help me select tile. The salesperson acted…read moresurprised to see me although I had told her what day and time I would show up. She gave me exactly 5 minutes of her time and had a rude demeanor. I'm truly surprised others has a good experience with her. Follow up note for Jon- I scheduled the appointment almost a week ahead, I asked for a time slot and she replied she was open from 10-3pm and didn't give me a time. Then I told her I was aiming for 1pm and I never got a response back. Even if I did arrive early, I wouldn't have been so upset had she been kind and asked me to wait. Plus there was no other customer in the store. She wasn't kind, she was rude. Her lunch arrived as I was leaving. She was clearly unprepared. I don't doubt her ability but her demeanor is not the best presentation for your business.

Hi, this is long over due! Sorry, life happens! We had two jobs for Cesar and both were…read moreoutstanding! One was to remove bathtub, tile and install new tile for shower stall. Second was to tile over painted brick fireplace in living room with leftover tiles from granite kitchen counter. He is a wonderful and a master craftsman! He's very careful in completing the job and cleans up after every day!

We interviewed a few tile installers and had a particularly intricate and symmetrical pattern we…read moreexpected in our new master bath remodel. Cesar the owner came out, gave us a few good suggestions and gave us a bid for the job. A few weeks went by and we called him back and him and his crew took over. Cesar set the job up and his crew executed perfectly. We had a slight hiccup, nothing too bad, and they jumped at the chance to please. The next challenge was a patterned concrete backsplash in our kitchen. It turned out so well because of his knowledge and style. The completed job is stellar. He even told me to call him in a couple weeks and he will come out again and give the backsplash another coat of sealer! We were impressed with his communication and the attention to detail he followed through with. From what I understand he doesn't do a whole lot of advertising except to put his business cards in tile stores. He is honorable, respectful and trust worthy. If you have a complicated job, he can complete it with flying colors. You won't go wrong by hiring him!

I bought tiles from this store few times. I like to share my last experience that I had with the…read moretile & stone consultant Caity. She is knowledgeable, kind and friendly. Thank you Caity.

I sought assistance for a bathroom remodel and found Kari and Christine to be knowledgeable, easy…read moreto work with, and VERY helpful. I purchased my tile, vanity and fancy Toto toilet from them. Kari was so helpful discussing shower tile options and really listening to my thoughts about color scheme. She offered suggestions and always waited for my response before offering advice. Christine spent time going over vanity and toilet options providing comprehensive information and patiently responding to my plethora of questions. Very responsive to email follow up. She was very easy to work with. I would not hesitate using them for my next project!

David Shawn of Miconi Tiles remodeled a bathroom for me in our family home. He reorganized the…read morespace to fit in a stackable washer/dryer. The bedrooms and bathroom are on the second floor so it was very convenient.. He installed a jacuzzi bathtub. At first I couldn't see how every thing would work together and it came out great. The master bedroom had a tiny shower. And there again, he took advantage of of the space, moved a closet and we have a wonderful walk in toilet. Miconi has a lot of great designs to choose from. I highly recommend David Shawn and Miconi Tiles.

Service was great from David and his partner through the process, installation, Jesus and team was…read moreamazing. Great job on installation and easy to collaborate with. Only thing is hard to choose products at their showroom because limited selection and hard to see everything clearly, they just need some help organizing and displaying product, however, they can likely find it if you know what you want. Downside payment and terms NOT clear from the get go, I had to make four payments and process archaic, so took time and frustrated all, so caused some rough moments that could have been completely mitigated and the experience different. Would all be much smoother if they used an up to date payment method, likely electronic.

Dave and his crew originally installed our hardward floors and just completed a full refinish…read more Loved the work. Dave adjusted quickly to a last minute schedule change we requested, and then completed the project extremely quickly. After our inspection, we found a few imperfections. Dave's forman responded the same day and they promptly corrected the couple items we found. It is great to work with Sunshine Flooring.

Just completed a floor refinishing project with David and his crew. They took a dated (and very…read morereddish) floor and transformed it into a contemporary one that looks right out of a magazine. This was my largest home improvement project so far and David was very patient with my questions and very knowledgeable overall. He did things other floor companies told me couldn't be done. His crew was great and very experienced. I'd highly recommend them!

The team was extremely professional and careful, taking a lot of care to make sure they did not…read moredamage our counters, walls, or floors. Our kitchen was usable for the entire three days they were working on the backsplash. They also helped us pick out the right grout to go with our tile! We're so happy with their work and would hire them in the future.

We hired Alfonso and his team to tile our kitchen floor and they were AMAZING: hard working,…read morepatient, meticulous perfectionists. They took their time to make sure everything was done right. The results speak for themselves. Our original kitchen floor was creaky, not level, and covered with fake wood, vinyl boards that weren't wearing well. When they pulled up the flooring, they found the subfloor was made with toxic exterior plywood boards laid over the old joists, so they had to rebuild the subfloor entirely from scratch. Alfonso gave us a choice of either laying cement boards over the existing floor (cheaper but would have raised the floor ¼" higher than the adjacent room's floor), or reinforcing the joists with stringers and lowering the subfloor, to make it level with the other room and strengthen the floor (a bit more but more polished looking). We appreciated having a choice that was budget conscious, but chose to go with the flush option. The added cost was reasonable for this unexpected work, and his team worked very hard to get it done quickly and efficiently, so they could still deliver on time. When we were indecisive about grout color, Alfonso made mockup samples of a few colors so we could see the end result more easily and was very patient and accommodating as we waffled our way through it, offering his expert opinion at every turn. The original estimate for the project was 4-6 days, and even with losing a few hours to an unexpected gas leak and the need to detour to rebuild the subfloor (literally improving our home from the inside out), they still finished on time and did a truly fantastic job. The work is exceptional, better than we could even have imagined or hoped. On top of all the obvious skill and pride in their work, Alfonso's team is among the most conscientious, hardworking crews we've ever worked with. Alfonso is friendly, warm, and communicative and made sure we knew what to expect at every stage of the project, frequently texting me with updates and talking with me onsite. His communication (and his assistant Maria!) was invaluable. We didn't move out during the work and were onsite every day so we saw up close how focused and professional they were. They made every effort to protect our other floors and to minimize dust and disruption. They cleaned up spotlessly at the end of every day (so you would hardly have known they were there). They arrived every day at 8 a.m. on the dot and worked steadily with just a lunch break through to 4:30/5. His crew was dedicated, respectful, kind, friendly, and hard working the whole time they were here. We knew we were in good hands. Of all the bids we got, Alfonso's was one of the more expensive, but it was also the most comprehensive -- including everything from removing and reinstalling appliances and baseboards, demolition and haul away, leveling the floor, laying the tile, waterproofing, sealing the grout, and cleaning up meticulously every day. Alfonso's work--given its exceptionally high quality--is absolutely worth it. Some of the other installers we talked to didn't include these end-to-end services in their costs, and it was worth every penny to have the project be handled by such professionals from start to finish. We hope someday we'll have another tiling project so we can work with Alfonso and his crew again! We really can't recommend Alfonso/GM Elite enough. Thank you, Alfonso, for our beautiful new floor!

I've used Twenty Five Company for both a kitchen and bathroom remodel and can attest to the fact…read morethat they are definitely Marin's go-to store for any of your kitchen or bathroom design/remodel needs. The staff is friendly and listen to your ideas and needs. Hayley and Michelle are very knowledgeable about tile, cabinetry, fixtures, or anything else you may need for your design and remodel. Their showroom selection is fantastic and their service is amazing. They keep you informed every step of the way and help make any project less stressful. I'm so glad that I discovered Twenty Five Company several years ago to help me through a really challenging kitchen remodel. The result was a beautiful kitchen and a great experience -- which is why they are also helping us with our bathroom remodel!

Tile selection can be stressful because it is so important to the outcome of your final project…read more Michelle was an excellent partner in selecting the tile for our kitchen and bathroom remodel. I know what I like, but I'm not a design expert and it can be hard to select tiles from samples to finish out an important space in your home. Michelle was exceptionally patient with me and offered great selections until we landed on something that I ended up being thrilled with. You won't go wrong working with her. We get so many compliments on the kitchen floor - which is tile too! Thank you, Michelle!

I wish I could give Bay Area Grout Specialist five stars because Noe and Maria are super nice! Noe…read moregave a prompt response and scheduled me within a couple weeks for shower grout and floor grout. Noe and Maria arrived on time and did a beautiful job on the shower regrout and Noe even accommodated some last minute requests to add caulking in the kitchen and quarter round. Unfortunately, we had different ideas about what grout 'touch-ups' meant for the floors - I wanted a few spots regrouted to match the rest of the flooring's grout color - but it really lacked a professional touch and didn't look good at all. I did invite Noe to come back to redo it, and it still did not meet the professional standard I paid for. I would have appreciated more thorough communication from the start to make sure I was getting what I needed. To be honest, this was not the cheapest quote I got but paid more because of the great reviews. I would be happy to change my review to 5 stars if the team wants to come back for a full regrout on the floors, but I'm not planning to pay any more than I already have. I'll attach some pictures of the beautiful shower and subpar floor grout job.

The rain was coming and I had a leak- so I was hoping Noe could come by and do a Quick Look & see…read moreif he could figure out the leak. He did! He did a seal and when the rain came and went the leak did not happen! Now we know where to address when we have more time and sunshine. Also had him check out my front steps that seem to need to be re-grouted - he pointed out white water marks coming out from the tiles is a sign of water getting in behind so he went tile by tile to figure out how many are loose. I look forward to his bid for service for spring project as he does great work so I feel like I will get a good deal and a great job well done.