Well, let me start by saying: The work that Northern Pacific Roofing did at my home was absolutely perfect..."To a T"! It took the crew merely 2 days strip the roof down and install the new roofs with ridges and skylights. My house was not a small project either: two stories with skylights, and solar panels (not replaced) which had to be torn off. Patrick Newbold, the Regional Sales executive presented me with the contract, and guided me through all the options that were available. One of the most important features that NPR has over the other roofers is the excellence of their product - for me besides the absolute "nice price" of the entailed work was "the shingles". They are of very exceptional high-quality. Check with Patrick on this and you will understand completely I assure you. The entire crew, Armando, Francisco, Rodrigo and the entire team performed the prep work, demolition and final cleanup with an almost surgical precision and efficiency... No exaggeration! The owner and company CEO Barry Murrin stopped by and evaluated the project, and helped me with the procurement of the solar skylights, which I thought was a nice reassuring hands on approach to be sure. Please check out the pictures: the high quality of the product is readily apparent. read more

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Really grateful to Barry and his crew â€" they came out on short notice in the pouring rain to fix our roof, which was causing water damage in our attic and ceilings due to a leak (we are new clients so not something they could have had prior knowledge of). They patched it up promptly, perfectly, and with professionalism. Thank you, we are so glad and will be using them for all our future roofing needs! read more

This team did an amazing job on our roof and very quickly. We discovered a leak and within the same day, the team came out and fixed it very quickly. Very professional and detail oriented. They found another leak that we weren't even aware of and fixed that too. Highly recommend this team! read more

The roof turned out decent, and I had no leaks but the quality is lacking and professionalism is horrible. They only care about rushing through the job and not worry about quality control. Kurt was pleasant at first but demanded I pay them before they leave. Don't do this! Make sure to inspect the work or they will never come back to fix the work. My gutters were installed level and had no incline to them to let the water run off. I called them to fix this and even got a hold of the owner, needless to say after months of trying they never came. If you like quality and professionalism go with Wedge. Avoid these guys or be like me with water standing in my gutters and half painted plywood underneath. read more

On the suggestion of a friend, I hired this company to install a new roof and gutters. The roof is fine and I am grateful for it, especially with our major rainstorms recently. However, I was greatly upset with the tactics of the owner who told me the "full" price included things that later turned out to be "extras." This resulted in an increase of the price to over $12-14,000! I had asked specifically when shown the contract about what was included and told verbally that what later turned out to be "extras" were included in the original price. I was told there would be a delay in starting the work - which I understood - but no call was made to tell me when the work would start so I was quite surprised when the doorbell rang at 7:25 am one day with a worker telling me they were about to start ripping off the old roof. Most definitely, poor communication on their part. When the job was done, I had to call the company and ask them to come back and clean up - there was grit, dirt, nails, pieces of wood in my garage and my yard with grit and roofing particles in my family room and on my dining room table. Although some of this could be expected, no one checked with me to see inside the house and they certainly did not automatically clean up my yard....front, sides and back. Upon calling for myself and my neighbor (who notified me of the mess in his yard), the company did send out workers to clean up the mess they should have done before leaving in the first place. So, though I am quite pleased with the looks and functionality of my new roof (hence the two stars), I could never recommend this company to anyone due to the duplicitous manner of the owner. read more

My wife and I bought our house last year, and understood through the disclosures that part of the roof needed to be fixed. We later discovered that in order for a roofing company to guarantee their work, they need to replace the entire thing. Eeeek! We had four roofing companies come out and take a look. Pat, from Northern Pacific, was the only one of them who actually got up on our roof to do a thorough inspection of roof condition, flashing, and any other repairs that may need to be made. He was also the most thorough in walking us through the various products. Northern Pacific is one of the only authorized dealers for Malarkey shingles, which have less granule wear, and are recyclable. The crew did a phenomenal job, and finished the entire job in two days! If you need a new roof, give these guys a call. I highly recommend. read more

A friend recommended Northern Pacific Roofing because her roofing job had been so good and had been done so quickly, and our experience was the same and far beyond that. We have 2 solar systems, one for heating the pool and one to provide electricity. We contracted separately with the solar company to remove and replace the panels. Patrick of Northern Pacific was great at coordinating, and when they dropped the ball, he even sent his own workers to buy parts in another county. His crew noticed that a previous owner had used indoor-grade wiring when he installed our outdoor lights, and that this (Romex?) wire was disintegrating. He basically saved us from potential fire/electrocution. In the day-to-day work, the communication is great! They photograph what they are doing up there and share the photos every day. Communication is key. Planning is key. Integrity, Patrick Newbold has it! read more

I had gotten quotes from a few different local roofers prior to contacting Northern Pacific Roofing, as my house is in Windsor and I believe they are based out of Marin. I was after the Certainteed product line, specifically, and none of them were certified through Certainteed for their 50-year manufacturer warranty. Through a Google search and some Yelp reviews I found NPR, which have gone through the process of being certified through not only Certainteed, but also GAF and Owens Corning. I thought to myself, "clearly if they go through the effort and expense of getting certified from all the top manufacturers, their work must be good". I called and left a message for Patrick, who called me back the next day and came out to take a look at my house. Within two days of calling I had the quote in my hand. Since they do a lot of work down in Marin and the Bay Area, coupled with the fact that they had the certs the other local roofers did not, I was expecting it to be quite a bit higher. However, upon reviewing the quote I found them to be comparable. They were a bit higher than all the others, specifically on the gutters, but Patrick and the owner were willing to make a concession to come a bit closer to the other bids in order to get the job. I booked a date a week later... The crew was professional and worked hard. There was hardly any banter, as they all knew exactly what needed to be done and you could tell they set deadlines and stuck to them. They found some dry rot and made sure to quote me before they replaced anything. Despite the dry rot repairs they still managed to complete the job on time. One of the gutter guys must have stepped in some caulking and got it all over my patio. Patrick had his guy come back out the next day to clean it all at no charge. The roof is beautiful and I couldn't be happier. Time will tell if it leaks (if we ever get another rainy winter) but I'd be surprised if it did. If it does, I'm sure NPR will be out to make it right in a timely fashion...plus, if any damage occurs Certainteed will cover the replacement costs due to the warranty and going through a certified roofer. I highly recommend NPR. read more

I would recommend Northern Pacific for any roofing project you have in Marin County!! Such a great experience working with them! They were puctual with all communications. Pleasant and clean crew and trucks. Once the project was underway, they were tidy and efficient. Very respectful with COVID practices and always cleaned up at the end of each day. So happy with my choice to hire them! Thank you NPR! read more

Update: My previous review was when I was working with a job foreman who is no longer with the business and the job was rushed and not up to par. The owner was out at the time (no fault of his) and thus didn't have the normal oversight that he would have had on the job. After being contacted by the owner we worked together to get my issues corrected as well as have some new work done which turned out very well and that I am very pleased with. As such I would consider working with them again in the future. read more

This was the first time we hired a roofing contractor. Found Northern Pacific Roofing well regarded on various websites for different companies that produce asphalt roofing shingles. Patrick was helpful in the process of choosing the appropriate roof type and color to match the style of home. He forwarded references and completed roofs for us to review prior to finalizing our choice. During the three days of roof removal and replacement his workers showed professionalism and respect for our home; at the end of each day, the patio was swept, and all trash was bagged and placed out of view. As the final details of the roof were put in place the foreman reviewed weatherproofing specifics completed on skylights, chimney, and venting. If I had not been here for three days, I would have thought elves came and magically replaced my roof! read more

Our roof was in need of major repairs due to neglect from the previous owner. We researched several roofing companies and Northern Pacific Roofing offered the most detailed inspection/project scope... We met with Mark Demushkin several times as he is extremely thorough in his recommendations. In fact, we were so impressed with Mark that we did not hesitate to sign the contract! Mark listens to his clients and his impeccable follow through is beyond anything I've seen. NPR is certified with every major manufacturer so you don't have to worry about workmanship. As others have noted, NPR is really impressive! read more

Paid top dollar for a new shingle roof and this company let me down every step of the way. With inexperienced and incompetent workers, very low standards and an extremely rushed work schedule I got a poorly installed roof with many mistakes. It is sad a roofing contractor can get away with this because they are taking advantage of homeowners lack of knowledge or inability to inspect the job. I have paid for three new roofs in the last three years from three different companies. Northern Pacific Roofing was by far the worst. Please take my advice no matter which roofer you choose. Pay for an independent building inspector to inspect your roof before you pay the roofing contractor!!!!! read more

Northern Pacific re roofed our home in March. 2020. They did a fantastic job on time. We highly recommend them.

I met the team at Northern Pacific Roofing at the Marin Home Show. They followed up with me sometime later regarding a roofing project that I had delayed for years on an outbuilding on my property. Mark Demuskin contacted me, showed up on time and explained the bid in explicit detail. What I appreciated the most was the visual model he brought along to explain the process of how the materials are placed on the roof. I hired him to do the job without bothering to call any other contractors. The crew showed up on time and boy did they get that job done fast! They swarmed on the project like bees to honey and while I had oversight of the job, they moved quickly, efficiently and the work was done exactly to what was agreed. All the debris was removed, not a single nail was left behind on the property. I have contacted Mark for a 2nd roofing project on my property and will be signing the contract shortly for that project. Thanks, Mark, for making things so easy for a busy lady like me who hates dealing with contractors! read more

From beginning to end, our experience with Northern Pacific Roofing was great! Everyone from our sales person to the installers were very knowledgeable, professional and conscientious. We have a big 2 story house and the job was complete with in 3 days! We live in a high wind area, so the product and installation had to be high quality. We feel even more secure with the installer and manufacturer guarantee. Priced reasonably! And it looks great!!!! They really did a great job and I would highly recommend them! read more

I have never worked with a company that was so professional and conscientious. This was a most satisfying project. All the crew were polite and professional and the work was perfect. The price was a bargain for the quality of materials and installation. Plus it comes with a 15 year manufacturer and installer guaranty on labor in addition to a long warranty on materials. Patrick was very attentive and addressed my concerns ahead of time. A great communicator. I highly recommend them. read more

I can't praise Northern Pacific Roofing enough! I would recommend this company to anyone! They did a fantastic job. I worked with Kurt. He was absolutely wonderful. He took the time to explain everything to me. He was kind and very professional. Kurt and his crew went above and beyond! As a bonus, he even loved my dog! read more

Mark Demushkin (Project Manager), Armando (Foreman) are the best! We spoke with several roofing companies but chose Northern Pacific as they were the most responsive, creative, thoughtful folks and were willing to help walk our HOA through the process as we evaluated our repair / replacement options. As many others have mentioned, Mark is incredibly thorough, with great follow-up and follow-through. Their work was also top notch, delivering on time and budget, with excellent communication throughout the process and ultimately moving up the schedule to squeeze us in before the rainy season arrived. I cannot recommend Mark and Armando enough - they are great people who know their business inside and out, even coming back on a Saturday to help me with a repair issue unrelated to their work! Armando and his team were fun, courteous, talented folks who made us feel 100% comfortable and stayed well beyond sunset to make sure the site was pristine after they completed the job. Cannot say enough good things about them - it was very refreshing to work with a company and team so dedicated to customer service. Thanks Mark! Thanks Armando! Really appreciate it and look forward to working with you again in the spring as we finish off our deck! read more

These guys are fantastic!! very knowledgeable, courteous, and professional. The job is done on schedule, and the job site is always clean. The owner Barry is very fair, and takes personal interest in the job. Hopefully I will not need a roof now for quite a number of years, but if you need one, please call Northern Pacific you wont be sorry. read more

Barry, Kurt, and their team are unparalleled! They did an excellent job replacing our roof and gutters, which was no easy feat, given our house is on a steep hill. We highly recommend Northern Pacific Roofing! read more

I love our new roof. We had Patrick do the bid, and his is awesome! He told us which tiles he would recommend and which quality of tiles he would recommend and then he made an extra trip to bring us samples of the tiles so we could make sure they were what we wanted. (by the way he recommended the thinnest (least expensive) tiles for our roof, because in our case it didn't make sense to go thicker.) He came out one day, and bid the next day. Barry was head supervisor on our roof. He asked the right questions and made sure that I was clear on what needed to be replaced above the quote. He was extremely good at communicating with me. The workers were excellent! No one enjoys having a crew of people pounding on ones roof, but they were fast, organized, friendly, and extremely clean. They were here four days (I have a very steep Tudor roof and I had them waterproof etc 45 solar stanchions and fix a dormer etc), every night they cleaned up completely. I didn't get quotes from other roofers because I was so impressed with Patrick, so I don't know whether they were cheaper or more expensive than others. But I do know that they do excellent quality work, and in roofing this is very important. We had just spent the last 9 years calling out various roofers to fix what was supposed to be a 30 year roof, this won't be a problem with Northern Pacific Roofing. read more

These folks just completed a new roof on my 4000 ft.² house. Working with them was a pleasure. Their crews began at 730 sharp and stay till 530; once till 730 when it looked like rain. The roof is beautiful. The work was done on time and on budget. I have frankly never worked with a construction crew that was so clearly pleased to be working for this company and who had so much fun cleaning up at the end of each day. The bid was reasonable, not cheap but the quality was superb. I will probably not need them again since there is a 50 year warranty on this roof but I would recommend them as highly as possible to anyone who wants a fine, professional job. Honestly, they do not come any better. rzb read more

Huge thanks to Patrick! He correctly diagnosed and pin pointed a roof leak that no other roofer could find for over four years. They did a through assessment and discovered hidden rot that threatened the entire roof line. His team generously cleared their schedule, spent two days correcting the problem, and even replaced the old skylight with a new one. It looks fantastic! I have worked with roofers off and on for years. Patrick and his crew were by far the most knowledgeable, through, friendly, and fast of any I have worked with. Thank you so much! Sylvia Newsom Barsky Mill Valley read more

OMG! Mark really knows how to follow up. We had a leaky skylight, which of course no one knew until that horrible storm in December. I called every roofer on Yelp, Mark came at 8:30 at night in the pouring rain, tarped the area and called me when the rain stopped with his estimate for repair. Not as bad as I expected, and good not to have a cold indoor shower,. read more

Being one of I am sure hundreds of homeowners trying to get roofs replaced this 'El Nino' winter, I was amazed at how easy it was working with Northern Pacific Roofing. Once Mark Demushkin and I met, reviewed my project, options available and discussed exactly what was being done, it became seamless to me. I live in an HOA and they were already well aware of the stipulations needed, having worked on many homes in the area. Mark suggested many options that would make my roof last longer and be more efficient in cooling the home (adding venting) which makes me happy. No other companies did this. Even during the times I was on a wait list for competition, Mark constantly kept me in the loop. When I did have a small leak, they came out and repaired it within one day. Even knowing that the whole roof was to be replaced the very following week. Armando who was the foreman of the crew, kept me informed of their progress and any issues that came up. Including the fact they discovered I have bats roosting in my chimney. He was a pleasure to deal with as was his crew. They were polite and respectful of my time working at home, my animals and my property. What impressed me was how clean they kept my yard even knowing they would be coming back the next day. I have a lot of plants around my home, none of which were damaged in any way. I would highly recommend Northern Pacific Roofing. Their estimate was competitive, work was completed on time and communication was outstanding. They helped with some repairs that we hadn't anticipated and made suggestion on others. Mark and Armando are great guys who I would absolutely recommend and would love to work with again. They exhibit Customer Service at its best. Thank you! read more

Northern Pacific Roofing was the best experience I have ever had with a "contractor". Not only did they respond right away, they really helped me understand the options available for a new roof, what I was paying for and why I was paying for it. I got 3 estimates and although theirs was not the lowest I felt I would get the most for my money using Northern Pacific. The team on site during the roofing installation was so polite and clean. They picked up and even fixed a couple of things for me. I liked them so much I recommended them to my neighbor down the street who also had the same experience as I did. Thank goodness I went for quality instead of price, the return on investment with the new roof is high. I got my money back because I was able to sell my home for $30m more than I would have without a new roof. I highly recommend Northern Pacific Roofing for all roofing needs. read more

Unreliable. Unprofessional. The owner of Northern Pacific Roofing looked at my roof and discussed how he would replace gutters. He stated he would email his estimate. Twenty days later, I have still not received an estimate or a reply from Northern Pacific. Has not replied to the two phone messages I left with his answering service. No response to my two email either.. Very unprofessional. read more

We need gutters on our home. Based on other positive reviews we contacted Northern Pacific Roofing to get an estimate. Patrick and another gentleman came out to do an estimate about 3 weeks ago. As of yet we have not received an estimate or otherwise heard from Northern Pacific Roofing. Not communicating with us even if they didn't want the job is unprofessional, unacceptable and most likely an indication of how the vendor will perform if hired. read more

Northern Pacific Roofing did an excellent job from beginning to end on our roofing project. I made several calls for quotes, but only Kurt took the time to meet with us, lay out our options, discuss potential issues and solutions, and provide certainty on timing. The crew was remarkable and completed the project in two days, including significant and anticipated rafter reconstruction. They were also flexible in their timing of gutter installation until after our house was painted. Overall, Northern Pacific Roofing was great to work with and provided tremendous value. I highly recommend them for your roofing project! read more

Average service. Mediocre quality of work. Inadequate estimate of work costs.

supposed to replace a skylight that is under warranty and has not been done yet... it is now almost 4 months later... they just don't get back to you especially when they have done the initial work... read more

Called three times and traded multiple e-mails but couldn't get them to come out to give me an estimate...got the impression they really don't want work! read more

These guys are great, they have dove several jobs for me on my rentals and have always been very fair on the price and any extras that popped up once the roof was torn off. The owner Barry always stops by the site and they have always left the job site at least as clean as it was before. Thanks Barry you are our roofer mike o read more

Northern Pacific Roofing is the "bomb"! They just finished a roofing project at my house which consisted of a shingled and a PVC roof. They were timely, clean, friendly, and efficient. Patrick was terrific and kept me apprised of everything that was going on. And did I mention that the crew finished the 2 roofs in record time! I highly recommend them...you won't be sorry. Prices are fair and their response to my request for a bid and questions very timely. read more

Patrick Newbold made the process of having a new roof installed very easy. He quickly responded to my questions and kept me apprised of the scheduling. I was gone the day my roof was installed. I came home to a brand new roof. All signs of any construction work was cleaned up thoroughly. Very pleased with the quality of the work. read more

So very pleased with the job from NPR. Patrick was great at coordinating the entire process and always made me feel that he would make sure that we were happy with all aspects of the job. I couldn't believe how quickly and neatly it was all done. One day! The prices are very fair when compared to other companies in the area. Give them a call - you'll be very glad that you did! read more

Loved working with this contractor!! I called to get a quote on one of our projects in the area. Patrick came out took some measurements then we talked about the different types of solutions available our old roof. I received my bid the next day and we scheduled the work. Everything turn out on time and on budget!! You can't go wrong choosing these guys to do your roof work. read more

If you are in the market for a new roof, Mark Demushkin (Project Manager) is the man you want on it. I got 5 detailed quotes from similar providers before I settled on Northern Pacific Roofing. Frankly, they were the highest quote I got, but the level of professionalism and knowledge that Mark brought to the project was invaluable. I actually hired Northern Pacific Roofing because of Mark. There are many elements that go into replacing your roof. When the shingles come off is when you start to find out the real condition of your roof. And having someone who is a veteran in construction, as well as, roofing, really helps you weigh out your options. Also, Mark is super responsive and organized, so your project will go according to plan. But Mark's project management doesn't end when the roof is fully installed. He sees the project and paperwork through to the end. You can tell Mark takes a lot of pride in the work he does and aspires to give his clients the best service and the best roofing job the market has to offer. In addition to Mark, Armando (Foreman) was top notch. Armando and his team were so agile on our roof. They had everything down to a science and there were no hiccups. You could tell the team knew their trade and worked well together like a well-oiled machine. It was a joy to watch the professionals at work. Oh, and they value punctuality. Another sign that you got the right team. Both Mark and Armando left my property infinitely better than when they came. Daily clean-up and materials organization was part of the normal course. They were always looking to see how they could continue to add value to the project. And the recommendations they provided took into consideration cost, value, maintenance, and longevity. Mark and Armando have my highest recommendation. They exhibited the finest in customer service and professionalism. They truly go above and beyond. Thank you, Mark and Armando! read more

Just had our roof replaced by Northern Pacific Roofing. It seems to generally be an issue getting contractors to respond in a timely manner right now - I think everyone is pretty busy with the Marin real estate boom. We reached out to several companies for quotes and NPR had the best combination of pricing and communication. They did a great job, providing plenty of documentation (photos and explanation in laymen terms) when additional work was necessary and giving us multiple options at different price points. They were very understanding of our budget and gave us their honest opinion on necessary repairs versus "nice to do" improvements or fixes that could wait. I feel confident in the quality of their workmanship and their honesty and reliability as professionals. read more