I'm so happy I chose Jones & Jones Custom Brokers to help facilitate my car export from the USA to…read moreCanada. Vehicle exports from the US to Canada can be a complicated process, and you have to know how it works on both the US and the Canadian side. Jones & Jones Custom Brokers know exactly what they are doing, and how to do it as efficiently as possible. I first completed my RIV import process on the Canadian side, which entailed providing a copy of the title, recall clearance, and payment to acquire a form 1 document. The next steps were to create a ITN # and begin the export process with the U.S. Customs & Border Protection Vehicle Export at the port of my entry into Canada. When I called Jones & Jones, Amber assisted me and was extremely helpful and explained the industry well. She broke down their levels of service from basic or full (based on their level of involvement in the handling of paperwork). I opted for the basic service as I was confident that I can handle most of the other steps past acquiring the ITN #. Once I provided my necessary information, she was able to provide the ITN # on the same day. Her service was outstanding! I would not hesitate to use their service again if I ever need to import another car into Canada. My final steps to complete my car import to Canada are to submit my the documents to the US border service via email, wait at least 3 days for clearance and drive through to start the registration, licensing and insurance steps in Canada once I am approved to proceed. I give Jones & Jones Customs Brokers 5 stars. Their firm was professional, fast, helpful, knowledgeable and I cannot be happier with their service. Their motto is "Service with Integrity", and they are what they say. If you are looking to export your US vehicle into Canada, know most of the steps, but need a ITN # to finish the process, call Jones & Jones.

Just talked to Mike, very helpful . Great company and a great guy to navigate the paperwork to get…read moremy car across the border. He makes it a NO stress deal.

I bought a truck through this dealer and he has been amazing through the whole process…read more Michael specializes in bringing in commercial trucks from the US. He personally flew down and grabbed the truck I wanted and had the federal and provincial inspections done by the next day. He also works closely with Carter GM to provide leasing. I had my lease finalized by the second day in time for me to fulfill a job I had that night. There were also a couple of issues I had with the front rotors as well as the balancing of the front tires. He has his own shop in North Vancouver (Maplewood Automotive) and took care of both concerns at no extra charge with a smile on his face. I have found Michael to be very professional, quick to respond, up front, honest and very accommodating to my needs. As a new small business owner relationships are very important. I would highly recommend his services and will be sure to see him first when I expand my fleet! Thank you Michael.

Very clean install. On time and as promised. Folks are very knowledgeable and friendly.read more

Need a trailer? This is the place to buy one. The very highest level of customer service, huge…read moreinventory and several generations of knowledge of this business (and another generation in training;) very professional, kind, honest, Link and his wife took excellent care of us and helped us consider each option. Once we made our selection, there was no effort involved, license will just show up with all paperwork done. They even let us borrow a trailer ball to bring it home with. Got an awesome free t-shirt. No pushy sales people or pressure of any kind to buy. Great experience/good people.

This facility offers very reasonable rates. We had easy access to our unit. Management was very…read morehelpful and professional. We were able to empty our unit two days into the new month. Because we left the unit clean they waived the two days rent. It was nice to save the extra money!

Great mechanics and trustworthy! Work on high end vehicles. Value to their service.read more

after a couple of attempts to have my car repaired and a month or so without a vehicle.. I…read more called RG diagnostics and they picked up my car and found the problem. back on the road now and in a timely manner.. very good service and steve kept in touch to let me know what was happening. thanks again. regards Karen Coulter

This place is great. I'd like to say thank you to Sam for keeping me informed about the repairs to…read moremy truck. Sam made the whole experience painless the whole team did a great job I'm very impressed. If you want your car repaired the right way the first time come here. Once again thank you I'll definitely be recommending Craftsman Collision to my friends and family.

I am quite pleased with word done to both of my cars to date. I must say Tom, manager, went extra…read moremile to accommodate my requests to drop off and pickup early mornings. They are very well organized and set the expectations correctly to avoid last minute surprises. They even called me previous day to give an update on processing deductible. I wish they would provide early morning appointments for estimations as their business hrs are from 8.00 to 5.00 pm. I will give 5 stars if they open early mornings for estimations say 7.00am. I would go back again and no problem recommending to friends and family as good personable body shop.

Matt did an amazing job on the restoration of our 20 year old rubber roof. The price was very…read morereasonable and the work was completed in a timely manher. He was a pleasure to deal with and an added bonus was his wonderful shop dog. Ken Shapiro

My water pump failed in my 2020 Coachmen Beyond and I was fortunate to find an excellent mobile rv…read moreservice. Matt, the owner, helped beyond measure. I'm traveling and stopped in Birch Bay, WA for 3 weeks. The day before we're leaving and no water pump. Called last minute and Matt fit me in. Very knowledgeable & efficient. Easy to work with.

They were the only RV repair to take my call on a 102 degree Sunday when my AC went out…read more The technician advised me over the phone, walked through through troubleshooting diagnosis steps and ultimately resolved the problem. No money was exchanged, but I know where my first call will be next time.

I hired these guys to reseal the roof, reseal the slide out, and put in a new water heater. I…read morewanted an on demand heater, but was told it would void the warranty...as if there is still an active warranty on a 20 year old rig. The water heater leaked terribly, and although a tech came out and fixed it, there was significant water damage. The roof was allegedly sealed, but only 2 years later there were leaks everywhere and the seal across the rear of the vehicle opened up. I woke up one morning to a cascading sheet of water that soaked the matteress, ruined the bedframe and seemed to compromise the integrity of the entire unit. The incorrect rubber was used around the slide out...they require specific size and type. It wasnt long before there were holes on the floor and ruined carpet at either end. After my rig sat in their yard for 3 weeks, I called to check up on it. They didn't even know who I was or what motorhome I was talking about. I was concerned and went to check on it, discovered that someone had started peeling out the rubber seal around one window...not what i had come for! It was 6 weeks before I got my RV back, $3600 and it was in better shape before i brought it to them. I was new to the world of RVing, but know better now. Shame on Executive RV.