Nice, family owned business. If you're looking for a trailer in western Canada/US, this is the…read moreplace to go. They supply Halmark, Pace, as well as other brands, and have an endless selection of manufacturing options. Anything can be made! My marketing company sourced a trailer through here for a Coke street team, and the staff was very informative. Pricing was reasonable and less than any quotes we could find elsewhere. I would recommend contacting them for a quote with your requirements- they probably will surprise you! They also do repairs.

The best! After searching "in the dust bowl" of BC all day we were confused, tired and irritable!…read moreThen we came across "All Parts" they were so friendly, knowledgeable, and most important Honest! We are thrilled about our purchase!

I had Doug install my fifth wheel hitch…read more Fast and friendly service and his install price included all the "extras" the other shops quoted above the install price such as hardware and electrical plug. The bill was a pleasant surprise! Would definitely recommend this shop.

Five star service, very helpful when I needed a repair done. While travelling through on number…read more1highway I mangled the hitch on my unit as a result of some road construction. Fortunately after a Google search this was the first and last call I had to make. I was very relieved when advised to just "Bring it in to the shop and we will get you going again". Work was well done, and price was well inline with industry standards.

They sold me the wrong trailer and disappeared--don't make my mistake…read more Tuff Trailer sold me the wrong trailer for my 18'6" Seaswirl Striper and couldn't care less once they got my money. I gave them exact measurements, yet ended up with an oversized, cheap "budget model" I never asked for, impossible to adjust for safe towing. They ignored multiple emails, failed to size the trailer properly, and clearly only care about making a sale. Avoid this company at all costs.

Summary: Terrible job on initial adjustment, the axle is permanently mounted too far back, cheap…read moreparts, and poor warranty support on a 7 month old trailer. Tuff trailer expects customers pay for shipping and to buy additional parts to make warranty repairs. Details below: I picked up my new TSA5000T about 7 months ago to find it adjusted for a drastically different boat. I have a very common boat, so I was disappointed that they didn't make a better effort. The axles are too far back, so it was impossible to get the tongue weight within their recommendations without the boat overhanging the back of the trailer. They did send me longer bunks for that issue, but that is more of workaround than a resolution. I suspect that they use cheap components because 2 of the 3 tail lights have already failed and the lug nuts started rusting about a week after the first splash in salt water followed by an immediate thorough fresh water rinse. They haven't addressed the lug nuts at all, but I'm sure I'll end up buying new lug nuts for my 7 month old Tuff trailer. They wanted to charge me shipping for the replacement lights, but I bucked enough to get out of that this time. Apparently Tuff Trailer believes that most customer are happy to pay for shipping on warrantied parts that fail shortly after taking possession of the trailer. Upon receiving the replacement lights, I discovered that the delivery was missing parts required for installation. It took almost a week and multiple attempts to get in touch with them, but when I contacted them about the missing parts, instead of just sending them out like any reasonable organization would do, they told me I could make the 700 mile round trip to Tuff Trailer or the 120 mile round trip to my nearest dealer (probably once for drop off and another for pickup). The only alternative they offered to buying parts myself and providing feel labor for a warranty repair on my trailer would be to drive a minimum of 240 miles towing my boat and trailer 1/2 of that distance.

West Coast has been servicing and repairing all my trailerable boats for over 20-years, I…read morewouldn't go any place else. They go the extra mile and give me expert advice; treat my repairs like it was their boat. Between West Coast for my trailerables and BMR for my cabin cruiser, I couldn't be happier. We are lucky to have these companies in Bellingham!

I just got hung up on ***twice*** by a guy named Brandon in the service dept while trying to…read moreschedule for the second week of Aug to bring my boat in. I had emailed them 2 times just to get some info about an older Volvo motor and possibilities regarding it's issue. They never responded so I called them yesterday, and after they found the 2nd email, they answered the questions. So I said please respond to the email. Then today I got a call from a Brandon, while he told me of the possibilities on the phone, he would not put anything in writing, i.e. email response, not even that there are a lack of parts for this motor. I've had good luck dealing with these guys in the past, but I don't know about this Brandon guy and his boss. Finally, upset I did call a 3rd time after being hung up by him twice, and he told me after talking to his boss that they would pass on looking at it, even though they work on Volvo boat motors. Very surprised and disappointed with these guys. Honestly, I hate posting negative reviews and prefer to post 5 stars as I often do for people, but I don't know how anybody can say West Coast Marine Services didn't earn this 1 star! Update: I just got off the phone with Volvo Penta