They were the only RV repair to take my call on a 102 degree Sunday when my AC went out…read more The technician advised me over the phone, walked through through troubleshooting diagnosis steps and ultimately resolved the problem. No money was exchanged, but I know where my first call will be next time.

I hired these guys to reseal the roof, reseal the slide out, and put in a new water heater. I…read morewanted an on demand heater, but was told it would void the warranty...as if there is still an active warranty on a 20 year old rig. The water heater leaked terribly, and although a tech came out and fixed it, there was significant water damage. The roof was allegedly sealed, but only 2 years later there were leaks everywhere and the seal across the rear of the vehicle opened up. I woke up one morning to a cascading sheet of water that soaked the matteress, ruined the bedframe and seemed to compromise the integrity of the entire unit. The incorrect rubber was used around the slide out...they require specific size and type. It wasnt long before there were holes on the floor and ruined carpet at either end. After my rig sat in their yard for 3 weeks, I called to check up on it. They didn't even know who I was or what motorhome I was talking about. I was concerned and went to check on it, discovered that someone had started peeling out the rubber seal around one window...not what i had come for! It was 6 weeks before I got my RV back, $3600 and it was in better shape before i brought it to them. I was new to the world of RVing, but know better now. Shame on Executive RV.

Increible experiencia…read more Habiamos rentado antes en otras empresas, pero nunca fueron tan buenos como en OceanWest Felicidades y muchas gracias

Still waiting for Dave to return the $500 he overcharged on a Generac home generator. It's been two…read moreyears. Dave is the principal owner of the business and recently got into the home generator business as a distributor and installer of Generac products. I signed off on an estimate / contract with him to install Generac's largest residential generator. Other than delivering the home generator unit and sub-contracting the gas and electrical hook-ups, I basically had to step in as the general contractor and work with the gas / electrical guys because he would not return phone calls to them or to me. In fact, I had to contact Generac directly to set the generator up and get the 10 year warranty he was supposed to secure for me as part of his estimate and contract. Even his own staff told me privately that he is over his head and not very good with customer support. I do not recommend Ocean West.

We stored a boat there and paid fees every month but did not go check on it bc why would we - is…read moresupposedly secure storage. Well we went to pick up the boat and it was gone. Guy was totally unapologetic, said prob had been stolen but ‍ not his problem?!? When I filed police report he said we were NOT first ones to report boat theft! Do not store things there - it is not safe or secure and owner takes zero responsibility.

I moved my motorcycle and car into Wiser Lake RV & Boat Storage (a sister business to OceanWest RV…read more& Marine - Lynden) on August 14, 2021. I signed a 3-month contract and paid a $30 deposit. On September 18, 2021 I sent them an email, letting the owner (Dave Kuypers) know that I'd removed both my vehicles, so should only be charged through November 14th. I followed up with a phone call. I was told that I'd have to pay through the end of November. I was also told that they don't take deposits. I have a receipt proving that they do. On December 2nd I was charged for the month of December. I called and emailed Dave and he told me that a check was mailed to me. I never received it. After a reasonable amount of time, I asked that they issue another one. I have not received a check or any communication since then, except one voicemail from Dave Kuypers. He was upset that I'd posted a negative review on selfstorage.com. This is the WORST experience I've ever had with a business. Under no circumstances should you do business with Dave Kuypers, OceanWest RV & Marine, or Wiser Lake RV & Boat Storage.

I called and explained my problem and Warren responded with a solution right away and is willing to…read morecome out to Orcas Island to do the repairs !!!

I cannot say enough good things about this company. Warren rescued myself and my motorhome when…read moreafter 5 separate mechanics could not. He knew exactly what the problem was after merely describing the issue to him over the phone! Prompt and professional service. More than fair and reasonable pricing. I highly recommend and will be contacting him for all of my RV needs. Thank you J&L from the bottom of my heart. Cheryl B.

Excellent skills on tough electrical problems on my diesel truck. So much more helpful than the…read moreNissan service center in Bellingham

I own a m35a2 military cargo truck and bring it here for things that I can't handle. Due to the…read moresize (23 feet) and weight (7 tons) I have to take it to a commercial place for work and my car mechanic recommended this shop to me. While my truck is not typical I've found them to be very accommodating to work on a rather unusual vehicle.

What a painless process! Cory and his wife Autumn were Fantastic. Drove up to look at the trailers…read morethat I had been researching to get more information. Ended up buying exactly what I wanted. They gave "White Glove " service from when we first walked-in, right up until we drove off the lot. I had called the other dealer that sells "Load Trail" dump trailers in Olympia and that jack@ss that answered the phone needs to get fired! He was rude and short right from the beginning of the phone call. He just wanted to get off the phone.. Links trailers is family owned, and it shows in how I was treated with respect. Thank you!!

Very clean install. On time and as promised. Folks are very knowledgeable and friendly.read more

We bought a new car and needed a trailer hitch installed. I like to keep my business local and…read moreafter calling around for estimates we again returned to Smileys, and we are so glad we did. For one, the price was far less than the dealership we bought the car from, and secondly, Smiley's did a much nicer job installing the hitch, and the wiring. The woman at the front desk was very nice and stuck to her quote that she had given me when I made the appointment. If you need a trailer hitch installed I would highly recommend skipping I-5 Auto World and instead heading to Smiley's on the west side of Mount Vernon, your vehicle, and your bank account will be glad you did.

Bob and Andrea were phenomenally helpful. Had an intermittent issue with the trailer lighting and…read morebraking which Bob very quickly isolated it to the T ruck connector issue. He explained the issue clearly and we replaced the connector. Problem solved. Even though I live 2 hours away, I would happily drive up north to have them do the work. Absolutely awesome people.

Five star rating... but this place deserves 10 stars!…read more Truly exceptional establishment in its cleanliness and maintenance of facilities and grounds, outstanding and such friendly staff and overall beautiful & peaceful environment. As frequent travelers from Seattle area to Canada for our daughters hockey games, we look forward to staying at Cedars RV Resort and will continue the tradition we've started. Just an extremely well-run operation and we're so happy we discovered this place with such wonderful people. One time the door on our travel trailer somehow wasn't properly secured when we left it... so during a breezy rainstorm while we were not there, the door physically opened. Scott, Cedars maintenance manager, was first to notice the problem and shut the door, but it could not be locked without the key, so Yvette, operations manager, was so kind to call me to make me aware of the situation, out of concern that the door might open on its own again and our camper might be subjected to water damage. Yvette went out of her way to let me know what happened in case I wanted to lock the door, and I thought this really speaks to the high level of customer care at Cedars. With all of her other responsibilities as manager of operations at Cedars, this kind of concern by Yvette and her staff for those at the property was really wonderful, and points to why Cedars is such a beautiful, well-maintained and popular vacation spot. Yvette, you and your staff rock!

This RV park will take your monthly rent and then claim they have the right to throw you out in the…read morestreet for 24 hours without any due process. They're hired thug Scott will threaten you and tell you he'll drag your car out in the street with a tractor that's what kind of people they are and I'm posting this as I'm freezing to death in my car which I would rather do than live under their illegal leases that they write.