I can't say much regarding the business aspect of a marina as I don't own a boat, nor dock one…read more What I can speak on is what I saw and heard and how I felt while I was there. This marina is quite lovely, with the slips set up in a pattern to accommodate boats of various sizes. There is ample parking and a restaurant on site. I dug that there was signage and obvious lanes to navigate in and out of this marina. The person whose boat I was on spoke highly of this place and seemed pleased to store his boat here. That's all I got!

We departed from Turtle Bay Marina for a fun day of boating on Old Hickory Lake, returned here…read morelater in afternoon and had drinks at Sam's Sports Grill. That's where I had my first Bushwacker! I thought the Marina was well laid out and felt very safe when getting on and off the boat. As far as boating on the Lake, the water was a little murky but I'm told it's because it's connected to the river. All in all it was a very fun day and if you have a boat and looking to dock it in Nashville, Blue Turtle Bay Marina is a great choice.

What started out as a great customer experience with ASM has slowly soured since April. The initial…read morecontact, communications, test drive, and ease of transaction were all outstanding on the purchase of our used Mastercraft. However, after the sale, customer service has been very disappointing and frankly, extremely frustrating. As an out-of-state buyer, I am required by law to have a registered license plate on the boat trailer. To do so, I must present a trailer MSO (Manufacturer Statement of Origin) to the license bureau. At time of purchase back in mid-April, I was told by ASM that they would get a hold of it. Well, it is mid-June and I still never received it! I made 14 phone calls to ASM over this period, only to be told every excuse in the book; examples: "they need a form from Mastercraft, just haven't had time to fill out form, just sent the form in, Mastercraft is not answering us, they are out on a test drive, can't get in touch with my MC rep, check back tomorrow, I promise to call you back, etc." Lots of excuses, ASM read "that" book, yet, NO RESULTS! Unfortunately, I was pulled over last week towing the boat without a trailer plate. Considering I was past the 30 day window, I ended up with a ticket. Long story short, without the MSO I had to purchase a commercial vehicle trailer license which cost considerately more initially and each and every single year. Just a word to potential out-of-state buyers that need to register a boat trailer, make sure you have the trailer MSO before you finalize the deal. Realizing Tennessee does not register trailers, it appears this area is not an ASM priority nor does it appear that an out-of-state buyer holds much weight after the sales transaction due to distance from their dealership.

Very bad customer service. Was told parts would be in and then on back order (and they were). Was…read moretold numerous times they had checked on the order. Clearly they had not. I called the manufacturer myself and was told there were no parts on order for Aqua Sport Marine. Just so happen after I brought this to the attention of the owner, parts were delivered the next day. They had the boat from End of May til September. Not happy at all with service and communication. Rob was very rude. Will not be back. To add they always blamed it on Covid but when you call the manufacturer Personally, they have what we needed and was shipped out that next day. Why didn't Aqua Sport do that? (Oh but they said they did)

Single mom, work hard, grew up on a farm, decided I could own a boat... Saved up, got something…read moresmall but newer with the hope to avoid maintenance... Because no matter the situation, I consistently wonder if I'm being taken advantage of and things cost more than they should. Couple weeks back, power steering goes out. A boat that drives like a tractor isn't very fun. Ugh. What's closest to Elm Hill? Boat Locker.... Eric communicated every detail from my first call. The wait time based on other customers ahead of me, the expected issue and possible cost, the bad news of trim system damage, alternatives, ordering parts, testing, repairs, payment and pickup. The experience truly felt like I was working with guys in my family giving me the right advice. Thank you for all your help and for fixing my boat!!!

My 1997 boat wouldn't start after 3 months with the I got a bill for 885 indicating a $33 part…read morerequired 4 hours of technical repair. Paid the bill. I took the boat home but wouldn't start. They told me to bring it back. I lived a half an hour away and couldn't get it back later. Had a mechanic look at it who told me I need a battery part. Bought the battery part. Brought it back. It was the wrong battery part complained about the absorbinant bill was told by Brett that there was nothing that could be done. I really felt that there should have been some form of return compensation for the amount of bill that I paid. I was not expecting the whole bill to be credited but just the fact that the boat never ran was upsetting. We've now sold the boat and have had no financial return or physical pleasure from driving that boat. It was a waste of time and money. If you use this company, be sure you check out their rates and fees before giving them the boat and have them give you an approximate time that the boat will be ready and if it's not ready then pull it because they're going to charge you more and more money. I will not go back to that company again..

Just quality work, they set me up to deliver the boat and they made sure they had all the parts,…read more back to me the same day. Very informative and helpful with my questions. They are my go to for my boat .

no response to my request for service on my boat; I need a mobile mechanic as I do not have a…read moretrailer; boat is docked at my residence on old hickory in a cove located within Station Camp Creek? Ready to hire immediately

TNT Watersports have been responsible for warranty, maintenance and service for my Regal 2024 26…read moreExpress Cruiser. I have dealt with the service department and the parts department and their technicians. The entire team is the best (Steve, Joy, Jeff and Paul). They did everything I asked/needed. They did everything they said they would do. Family owned, great culture and values. Thank you.

I bought a Malibu from TNT in 2006 and later an Axis in 2019. Couldn't imagine a better purchase…read moreexperience or service support throughout the years. Mike C

There are some good additions to the marina but Safe Harbor LLC was bought out by Blackstone. If…read moreyou know about Blackstone then you know this is not a good thing. As soon as new management took over things on the employee side of this marina started going downhill fast. If you don't kiss corporate backside then good luck. They only want employees that won't disagree with anything management has to say and maintenance is treated like they're invisible which is funny because at a place like this, maintenance is the only reason the marina is still floating. Anyway good luck! I hope things turn around here.

We were about a group of 10 and one of the people in our party was our boat captain. The Marina was…read morenice, the staff was helpful to us. The lake was very nice and calm, our boat had a slide on it from the second deck which was cool. They also have a restaurant that we ate at, we ordered a bunch of apps for the most part. The food was good but nothing over the top. If you are looking for a day on the water with an easy in and out, give this place a chance.

I bought 3 boats at Anderson Marine and the sales team is solid that I have dealt with. The first…read moreboat was in 2006 at a boat show from Joy. However,after buying a boat you're gonna need service. This has been a hassle every time. I'm gonna skip to my issues now. Bought a 50k boat in 2020,and took it to be serviced and it set outside for almost 2 weeks and they weedeatted my tires and crap was all over it from mowing. Need it serviced again today and they said i cannot make an appointment that I need to bring it and it will sit outside for 2 weeks until they can get to it bc they have been stood up by people and had an empty shop a couple hours. That is complete bunk that I have to let it sit outside for weeks. My boat has never set outside and I would bring it couple days before they can get to it but not a couple weeks.

This is the best Customer service I've had from anywhere- and I'm not just talking about a boat…read moredealer! I took my boat to get winterized there last year and they noticed that my Radio on the back of the boat the screen was cracked, my wife hit it with her knee on accident - but it was never really used so I wasn't going to mention it to get it fixed. But they noticed it and replaced it and dealt with Yamaha warranty all for free without me ever saying a word! This year they are doing the same thing with my ballast bags.

I've been very lucky to go to this marina with friends who have boats, or who are part of the…read moreNashville boat club. Overall I am very impressed with the marina and the people who work there. They take care of the docks and slips and are very friendly to you. I like the extra security of all the docks being locked up. Located in Hendersonville on Old Hickory Lake, Creekwood allows you to easily get onto and around the lake from its location. There's plenty of parking for you and friends if you want to spend a day on the water. Slips can be pricey, but that's kind of part of owning a boat. And you see all different kinds of boats at Creekwood, from small fishing boats to huge houseboats. And there's a place to gas up right at the end of the docks before heading out for the day. It's location protects you from really choppy waters and there are plenty of little inlets to anchoring your boat and floating that are very close to the marina itself. Also, side note, there's a gas station right across the street if you run out of beer. I have always enjoyed my time and Creekwood and my friends who have slips here have been pleased as well. If you are interested in docking here give them a call. Also, they are part of the Nashville Boat Club, in case you want to take one of their boats out as a member...they have reasonable hours for those as well. I would recommend this place to seasoned or new boaters.

I contacted Creekwood Marina in reference to future slip lease and I was greeted by a very friendly…read moremarina employee that was very knowledgeable and friendly and answered all of my questions. I look forward to moving back to Hendersonville and parking my boat at their marina.