I have been a boater for my entire life.. I hold a 100Ton Masters License. Had my boat up from NC and had an issue.. Had my NC Dealer call local Brick Marinemax, Chris Keller and his team jumped to help me get on the problem ASAP.. They diagnosed the problem, ordered the parts and came in 40% below the estimate. I understand no place is perfect. But this is excellent service and deserves a little recognition. read more

Great customer service they go out of there way to help you fine what you are looking for !

I just closed on the purchase of an Aquila 32 Sport with MarineMax of Brick NJ. I am excited about my new boat, but must say they made it easy and a pleasure to buy the boat. I often look for deals from private sellers, but in this case, I felt very good buying from a dealer who could take care of any issues. They also were pleasant to bargain with and I feel I received a straightforward good deal on the boat. I financed a small part of the boat they also made this effortless. In particular, the sales person Dave Melo and finance person Lee Scott were very good to work with. I would go out of my way to buy another boat from Dave. Marc Winthrop read more

I'll start with one word...Pathetic! However, reviews seem to be consistent so at least there's some consistency in this place. I contacted this dealer/broker on a $700,000 2008 55 Searay Sundancer and wanted detailed information on the boat. The guy that has the listing actually tried to un-sell me on the boat because I would have to ship the boat a considerable distance. "Hey, dumbshit, I know it would cost me about $50K to ship this boat to the West Coast. Hey guess what? an East Cost boat like the one I'm interested in is 10 to 20% cheaper and easier to find on the East Coast." Anyhow, I sent the broker a questionnaire asking about engine maintenance, maintenance records and all the important stuff one would ask when spending this type of money on a used boat. I never heard a word back from this fool. I've found this to be pretty consistent when dealing with used yacht brokers. Basically try to move something along, get a big commission and take no responsibility. Complete lack of transparency in this industry. Link to boat here: https://www.boattrader.com/listing/2008-sea-ray-55-sundancer-102878998/ read more

This has been the worst experience of any boat or car dealership I have ever had in my life. No one returns your phone calls or emails AFTER YOU BUY THE BOAT. When you leave your boat there for a repair you return to a completely disgusting filthy boat. It takes WEEKS for the service department to return an email or phone call and then when they do they still don't address the issue. Dana in the warranty dept seems to be the only person in the company who returns calls and emails but even so you are always asked to do work to help them address the issues. I would not recommend anyone to MarineMax Brick ever. read more

Bought my boat from them and when I purchased it everything was great. Then wait till you need service. Good luck. They took 3 months to unwinterize my boat. They have plenty of sales people but no one to service what they sell. Typical for a large company like marine max. Practically a monopoly since they are the only dealer who can sell sea ray. Buy a formula. Way better treatment of there customers read more

Horrible experience. They kick you to the curb once they gain your sale! Sale and service department horrible! Don't be surprised if you get an unexpected bill in the mail! Oh yeah let's not forget, don't buy used. Don't waste your time here! Never write reviews, this was definitely necessary. Lots of other great showrooms around the tri-state that will be more than happy to accommodate you with class and respect! read more

I can't believe I'm the first person to review this place. Awful service center, zero communication between departments (took 3 weeks just for someone to realize my boat was there for factory scheduled maintenance). My advice: buy your boat there if you have to but plan on getting it serviced elsewhere and don't look back. read more

Boat was stored there for the winter with the understanding that some repair work due to a recall would be done with a due date that the boat would be back in by the 20th of May. Well another problem has arisen and I've been hearing next week. Soon. We'll get some one on it .were short handed.we have a lot of work etc etc. I'll be the first one to tell you that if you buy a boat from them you'll be treated like a king for the first few yrs then after that your SOL.as of this review the 1st of July.......still no boat read more

Must've just been a bad day for the salesmen Gregg. It will take too long to write in this post The entire conversation was a complete joke. I'm not one to ever get into reviews but the way I was treated I really thought I had no choice. So Gregg "The salesman" asked me what price range before even asking my needs. I told him I'm looking for the price range of 17,000 up to 35,000 used ...he said that's a10-year-old boat in my price range. He actually went in a garbage cane, laughed n handed me a boat shopper and said with all due respect here you go. WOW ..... read more

Brought my boat in for service towards end of summer. Joe D. worked with me to make sure I would get my boat back in time for last couple nice weeks of September. Throughout the process Joe keep a constant contact with me to assure the work was performed and additional items found were taken care of. Boat was back sooner than promised and is running great! read more

It took me a while to get around to writing this review from this past summer, but here it is. Not a happy customer, Had my boat fixed there a while back. Paid for it and down the road I find out that Mercury was covering the bad part (Cool Fuel Module, the paint issue they have). There is a bulletin out on the issue, and you can find info about it all over the web. This is a thousand dollar plus part. I contacted the service manager C.K. and it took him the entire summer to even make an effort to check on it. Then he tells me they would not cover it or help me out. He claims to have called Mercury about it and because the repair was done 2 summers ago (By Marine Max Brick) they wouldn't cover it. Marine max should have known this part was covered at the time of repair. I have spoken to others who are full time Marine Max slip customers and their exact part was covered. So they beat me for a thousand dollar part. I wont be back. read more