Today (12/04/2021) was my first excursion to Genesis Salon and Spa in Marion, IL. I drove about 30…read moreminutes from where I live to get to this location based on the positive reviews I read on the Vagaro app. I am always happy when the experiences of other customers encourage me to investigate a business for myself. This time it really paid off. From the moment I opened the door, it was evident that Genesis was much more than an average salon. The lobby is beautifully decorated and comfortable. I was greeted immediately by the person who was to perform my service (Obi is awesomeness personified), and led to another immaculately furnished and decorated area. I love that everywhere I went, I could see that the customer was kept in mind. There are comfortable places to lounge and it is obviously kept CLEAN! From the outside, you would think this salon and spa is your ordinary store front, however you would be mistaken. Genesis is huge on the inside. Before coming for my appointment, I researched my esthetician Obi through her customer reviews. I'm happy to report that She was exactly what all of her customers have said she is: PHENOMENAL! I appreciated her professionalism and warm personality. Even though this was my first direct experience with her waxing services, I felt completely comfortable with her. Most importantly, she made sure that I was 100% satisfied with my service before I left, and to me, that is a woman who knows the meaning of customer service. Obi was so awesome that my spa and pedicure appointments are booked with her for the next few months. Yep, Obi is the newest member of the Diva Squad! I'm so thankful to have found Obi and Genesis. Genesis Salon and Spa offers several services for men and women geared to pamper and care for the body, mind, and spirit. The best part for me is that this is a small, local, woman-owned business. Let's hear it for these Entrepreneur Divas! I highly recommend Genesis Salon and Spa in Marion, IL. When you go by, tell them that Kindra Speech sent ya.

I would not give this place any stars as far as hair…read moreservice I come form only high line salons and would and have paid top$ for my hair and some times if I can get in to my normal stylist or want to get a last minute service we will try out néw business not only is this place rude and very disrespectful and unknowledgeable on most hair services and when customers gives feed back they are so much on the defense I had a simple touch up and already explained the situation with my grays not taking which bye the way any hair stylist should already know what to use but it was clear they did. not so I told her what to do still didn't work I gave this place plenty of tries i was not asking for money back although the stylist was so rude and said since I didn't use vemo as I always pay cash and she received a huge tip she said I couldn't get anything back and I surely was not gonna have her redo it not only myself but I had plenty others try them out and none of them will be going back I would think from such a expensive place the owner would of touched base or honor her services so just shows the unprofessionals they are as I sat and listen to 3 stylist not only down grade other staff and the owner but talk how they did not want to give services to any large party's or certain individual this place has been reported to the BBB and yes most places that are any good will take you last minute not surely say nothing available for 3 weeks hang up on you don't answer phones list goes on save your $ go anywhere else

Don't think I've been there OK this is what I don't like about yelp is I made a mistake press the…read morewrong thing meant to tell everybody I haven't been there and I can't write anything on a place that I haven't been to so I guess I'm gonna have to go there so I can write a review

Never again! Experts at being fake! Smile in your face and talk while doing your hair only to laugh…read moreand make fun of someone's appearance calling them an ugly behind their backs. But I heard you girls and that truly hurt my feelings and I won't be back so you don't have to see my ugly face again. Just don't let other women hear you make fun of them because it really kills confidence. My hair was ok but totally overpriced. I still gave you a $20 tip because I was taught better morals and how to treat people. God bless you and happy holidays. Elizabeth

I received a haircut from Bailey. She was friendly, patient, and did excellent work. I've never…read moreexperienced such attention to detail by a hair stylist before. I was so happy with my haircut! The atmosphere of the salon was modern, and the salon chairs and hairwashing stations were comfortable. I definitely recommend this salon!

I went to the Marion location but they don't have their own page yet. Very impressed with the cut!…read moreDefinitely will be back!

Me and my friend went to this salon to get pedicures . Everything was going good until they started…read moreto scrub our legs. We had previously told them to not due to our spray tans for prom. They refused to listen to us and continued to vigorously scrub our tans off. Now we have to go repay to get our tans redone. On top of that the man doing my friends toes made her bleed and was extremely rough. They also charged us an extra $15 when we asked for the $30 pedicure. The workers could not speak English, yes I understand the language barrier but when the guy who did speak English supposedly told them not to scrub our legs... they did.

They did a horrible job! Hours of waiting and waiting...and in between his smoking breaks, eating…read morepizza, and personal phone calls...he managed to RUIN her nails!!! And when confronted he said no returns but come back some time to get them fixed. How about NOT!

Cindy always gets it right for me! She is the best. Great clean salon with friendly people!read more

Went there for my first time ever today. WOULD NOT recommend to a friend of family member or even…read moreyou. The staff there are nice but their cleanliness and desire to do a good job is zero to nothing. The lady who did my nails was an older woman and wasn't someone who seemed to need to be doing it in the first place. She caused me to bleed more than once and cut my nails WAY too short. I have uneven polish on all of my toes and none of the sides were touched. She never did the massage or even sterilized her tools. Once I was done, WITHOUT CHANGING HER GLOVES, she moved to the women next to me. With the polish from my toes still on the sides of her fingers. Nor did she clean her tools then.

Top Nails has always done a wonderful job on my pedicures and manicures. Ann has done my nails for…read moreyears and would recommend her to anyone!! She does a great job and is always very kind and professional

My daughter and I love this place. We love the discounts around holidays. They give terrific…read morepedicures too. Very clean. No loud music. Truly a place to relax!

Terrible experience. Went in with a set I needed to soak off and instead he insisted to shove a…read morenail tip under each of my nails completely shredding and destroying my nails. Not to mention the pain I was in. He the continued to trim the nails after I said the length. And he was looking up videos on how to do my simple set as if he wasn't trained in nail design and very unprofessional. Will not go back and paid an outrageous price for what I got in return.

THEY NAILED IT!!…read more This is a very good salon. I wear gel polish. I've been to salons where they use the dremmel tool to remove the polish; which is really hard on your nails. Here, Kim actually soaked off my polish and gave me good manicure. She worked really quickly, yet carefully. She was also very friendly and welcoming.

The service was awesome. Ask anything more vibe was good. It was just amazing. I am definitely…read moregoing back. I have found my forever nail salon and spa. I recommend them with my whole heart. They did an awesome job thanks.