I've been being my dementia mother here for a year or more. Mom wasn't feeling well enough to come…read moretoday. Jennifer saw me (evidently) on the video camera. She KNOWS I get in grown nails on my toes. She went out of way and brought her children here before their nightly walk and took care of me!!! THAT is above and beyond SERVICE. I am one lucky woman. Very grateful for their care skill and judgement. EXCEPTIONAL CUSTOMER SERVICE! Wow. Just, wow. THANK YOU!!

Total waste of time and money. They aren't even filed evenly. Is it because I am not a regular…read morecustomer?

Today (12/04/2021) was my first excursion to Genesis Salon and Spa in Marion, IL. I drove about 30…read moreminutes from where I live to get to this location based on the positive reviews I read on the Vagaro app. I am always happy when the experiences of other customers encourage me to investigate a business for myself. This time it really paid off. From the moment I opened the door, it was evident that Genesis was much more than an average salon. The lobby is beautifully decorated and comfortable. I was greeted immediately by the person who was to perform my service (Obi is awesomeness personified), and led to another immaculately furnished and decorated area. I love that everywhere I went, I could see that the customer was kept in mind. There are comfortable places to lounge and it is obviously kept CLEAN! From the outside, you would think this salon and spa is your ordinary store front, however you would be mistaken. Genesis is huge on the inside. Before coming for my appointment, I researched my esthetician Obi through her customer reviews. I'm happy to report that She was exactly what all of her customers have said she is: PHENOMENAL! I appreciated her professionalism and warm personality. Even though this was my first direct experience with her waxing services, I felt completely comfortable with her. Most importantly, she made sure that I was 100% satisfied with my service before I left, and to me, that is a woman who knows the meaning of customer service. Obi was so awesome that my spa and pedicure appointments are booked with her for the next few months. Yep, Obi is the newest member of the Diva Squad! I'm so thankful to have found Obi and Genesis. Genesis Salon and Spa offers several services for men and women geared to pamper and care for the body, mind, and spirit. The best part for me is that this is a small, local, woman-owned business. Let's hear it for these Entrepreneur Divas! I highly recommend Genesis Salon and Spa in Marion, IL. When you go by, tell them that Kindra Speech sent ya.

I would not give this place any stars as far as hair…read moreservice I come form only high line salons and would and have paid top$ for my hair and some times if I can get in to my normal stylist or want to get a last minute service we will try out néw business not only is this place rude and very disrespectful and unknowledgeable on most hair services and when customers gives feed back they are so much on the defense I had a simple touch up and already explained the situation with my grays not taking which bye the way any hair stylist should already know what to use but it was clear they did. not so I told her what to do still didn't work I gave this place plenty of tries i was not asking for money back although the stylist was so rude and said since I didn't use vemo as I always pay cash and she received a huge tip she said I couldn't get anything back and I surely was not gonna have her redo it not only myself but I had plenty others try them out and none of them will be going back I would think from such a expensive place the owner would of touched base or honor her services so just shows the unprofessionals they are as I sat and listen to 3 stylist not only down grade other staff and the owner but talk how they did not want to give services to any large party's or certain individual this place has been reported to the BBB and yes most places that are any good will take you last minute not surely say nothing available for 3 weeks hang up on you don't answer phones list goes on save your $ go anywhere else

Cindy always gets it right for me! She is the best. Great clean salon with friendly people!read more

She was amazing helping my friend and I shop for wigs for the first time. I highly recommend this…read morebusiness

Very kind, sensitive stylist discussed the child's medical condition & hair problems with…read moreme...before the child even came in the salon. The extensive hair loss meant a full wig was the best option. When the family came in, the stylist gave them the time, understanding & compassion they needed to feel relaxed about their decision making. The child chose a wig for herself & was carefully fitted. As Mom watched, the child learned all about wearing & caring for the wig. When the lesson was over, the child looked in ALL the mirrors. Then she ran to her mom, & twirled around. Mom just smiled. Very satisfying appointment.

Fantastic , the best I've ever been to . So professional , clean , wonderful service , I recommend…read moreto all my family and friends . Top of the line !

From the owner: Join the ranks of those who enjoy perpetually perfect brows and captivating lashes without any…read moredaily effort and fresh skin.

I love this spa! The service is amazing, and, when you book a service, you get access to all the…read moreamenities, including a jacuzzi and a sauna. They definitely make you feel pampered and well cared for.