I am so so disappointed and I was charged even more because of it. I asked for a certain color and she had an attitude about it multiple times and wouldn't let me see it after putting it in the machine, she charged me after correcting it, and I still hate it. And I'm getting married in a couple of days. I usually don't even care... ugh. I used to freaking LOVE this place. read more

First time here and at first, I thought it was decent, they were fast. Usually, my gel polish on my toes lasts one month and this time it chipped off within the second week I had them done and I paid $70. Will not go back read more

I have been here twice now in the last year and both times have had a terrible experience and left having to file my own nails because they messed them up so badly. I keep my nails natural (no tips) and they DO NOT know how to do nails without tips. They file them down as low as possible, do not shape them, and file too much off on the sides. They just do not know how to do nails. Truly a waste of time and money. Will not return. read more

California Pro Nails - Nail Salons Near Me - Carbondale, Illinois

Fucking bomb. Haven't been here for a long time but decided to treat myself. I asked if they had alcohol and my nail tech ran down to Westroads and bought 2 mini bottles of champagne. No doubt I upgraded to hot stone massage from Mama Lee. Good times had by all. read more

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I didn't plan to go here but it didn't seem busy plus it was on my way so I stopped by. I am so glad I did!! The staff was really kind. Every single time I am in a spa I go to impatient with me because I can't hear them. That wasn't the case here. The staff took their time and they did well! It was relaxing. I got an eyebrow waxing. It looks nice! read more

All of my toe nails are a different shape. The people were nice just not very good at doing toes. read more

California Pro Nails - You can see the difference in shape - Nail Salons Near Me - Carbondale, Illinois

Customer service is cool but i just thought charging and extra 25$ JUST FOR GEL is crazy..

Worst manicure experience ever. The guy doing my nails did not fully remove my old nail polish and proceeded to laugh at my nails. Very snarky under tones from the staff working there for the entire duration of my manicure. I could tell he was talking about me to the other workers. I got the dip powder on my nails expecting that they wouldn't use the light to cure the nail since in the past, that is how it has been. He pulled out the light and I questioned him about it since I'm not a fan of having my hands exposed to that type of light. After explaining to me that they always do that for dip, which again, has never been the case all of the times I've been there prior, he shook his head and laughed. I'll never be going back. read more

California Pro Nails - The red nail polish in the cracks of my nail is what was left of my old manicure that they never fully removed. - Nail Salons Near Me - Carbondale, Illinois

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Usually go here because the other nail shops in town are too crowded. Some people do nails better than others but they are still mediocre. The owner and her husband complained that since my nails were long it took too long to do them, when he could have been on another client. They complained and said little snarky comments. If your job is to do nails why are their complaints? read more

California Pro Nails - Nail Salons Near Me - Carbondale, Illinois

Last manicure here ever. I needed a professional looking french mani. Before we started I asked for just a little length off and the same shape I came in with. The technician went overboard filing down the sides or my nails to the point the were not a good shape for a french and definitely not the shape I requested. So, I chose a plain color, light pink. No indication it was going to be sheer, but it was and looked awful. They offered to remove and change the color but I had already spent an hour and a half there and was just done. read more

California Pro Nails - Nail Salons Near Me - Carbondale, Illinois

Been here multiple times and it's always one issue or the other but this time it is so atrocious it deserves a review. It was busy, and that's ok, however after waiting for our service for over one hour, a couple walks in and they take them for their pedicure after 15 minutes. After pointing this out, they finally take us back. We had picked out our shellac colors for our manicures and it is customary everywhere else I've been for them to find the complimentary regular polish for the pedicure but the tech actually told me to go find the polish myself because it is scattered all over the store. Albeit, they did do it for the lady sitting next to me, after asking if she'd like anything to drink, a courtesy I wasn't offered...hmm . I would definitely urge you to read other reviews regarding the discrepancies with how they treat "various" customers. Finally, I asked not to have the drill used for removal of my shellac as it's quite terrible for your nails. I have been choosing this for over 5 years of the 10 I've been getting shellac done, and it has never been an issue. The following is what they left me with. They stated they can't do it without the drill....but mind you I have been here before (multiple times) and they did it with no problem. All that's needed is to re-wrap it and let it soak for a bit longer. The most basic concept or shellac removal. As a nail business, how do you let a customer leave your store with THIS??? To cap it off, the owner proceeds to roll her eyes at me, snicker and say to another customer "It must be a full moon". No professionalism or common courtesy whatsoever. I kept coming back in the past because it is conveniently located. If you like the health of your nails or need basic courtesy with your service, run. Go to T Nails. They fixed it in less than 10 minutes. read more

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I had come in for my first pedicure and it was such a great experience. I am heavier set and the chairs and people were so welcoming. Mama lee was my nail tech and she was awesome! Very precise and did not miss any points. The ultimate was the best package and the hot stones were the best! She really cares about her clients. No matter the price I will always go back. read more

FINALLY!!!! I've moved here last year from NYC and have been looking ALL over for a nail salon who offers the SNS Powder Dip technique. CaliforniaPro just started using it. (If you don't know about it then google it or watch on You tube...it's the BEST) Benefits: -last longer than Shellac - healthier than Shellac (organic with vitamin E, A & Calcium) - No need for UV LIGHTS - Dries INSTANTLY!! Thank you Vivienne, Lena and staff for being the ONLY nail salon in southern Illinois to bring this to your customers Note: a little bit pricier than shellac but again, the benefits speak for itself. read more

California Pro Nails - Store Front - Nail Salons Near Me - Carbondale, Illinois

My family and I have been going here for a few years as a group. Good times and great nails! read more

California Pro Nails - Nail Salons Near Me - Carbondale, Illinois

Another great service at California Pro!! They were swamped today and for good reason, these nails are definitely photo worthy!!

I've only been here twice. And Vinny has done my pedi/mani both times. He's so meticulous and I genuinely feel like he cares what I look like when I leave there. Though I've only been to this place twice. I've had LOTS of mani/pedis in Nashville tn (where I'm from) with some of the "best" but Vinny is by far my favorite. 10 thumbs up for him. He is awesome. So nice Also, this place is very affordable! read more

They do GREAT nails in Southern Illinois! I had gone to another salon to get my acrylics filled and they completely messed them up. I went to California Pro today and the gentleman who did my nails was able to fix them perfectly! He spent such a long time doing it, making sure they were perfect. Not to mention, everyone in there is incredibly nice. They're very clean (tools are in sealed packages!) and they take care of everything in there. They do stay very, very busy so appointments are nice to have. read more

I have been getting pedicures here for a few months now. I'll be back in a few weeks and I have recommended it to others. Some time over the winter they updated the pedicure chairs and stations. They look and feel so much better! I've had a different person each time that I go. They are all professional but I think some are better or better fit my needs than others. I don't know if you can request who you want or not. The one male does an excellent job. Excellent. Only negative is that you should be careful what time you come. Do not go on a Friday early evening before a holiday weekend. It is super busy. They will sit you in a pedi chair without telling you how long the wait will be. If you're in a hurry be sure to explicitly ask how long you'll wait. Better yet, sneak over when everyone else is still at work! Oh and they are opened on Sundays - which is also a great time to go. See you there! read more

There are other places in Carbondale that you can go to to get better quality nail service, cleaner salon and most importantly nicer and friendlier customer service. The owner here thinks she is hot stuff so she can be rude to clients. Um this is Carbondale, not LA. The area where pedicures are done is SO dark that it's not surprising that when I came home, I had more nail polish on my skin than on my actual nails. My shellac manicure was so awful that the lady missed 1/4 of my nail and when I pointed it out to her she laughed and painted it which led to the 3/4 of my nail being darker since she only did one coat for 1/4 of my nail. The lines near my cuticles were ALL over the place. No precision at all. This is not a quality manicure at all. And for them to hold themselves to such a high quality where they even stated "we are the best in Carbondale" is ridiculous. Also, when you tip they 98% of the time do not say thank you. Please go to other places. If you search on Yelp, trust me, you will find a better place. read more

California Pro Nails - Nail Salons Near Me - Carbondale, Illinois

When me and my friend got there, it seemed busy, but nothing out of the ordinary. However, we sat there waiting for about an hour, and I asked a woman who I think is the boss if she had an estimated time of when we would be getting in. She said 30 minutes and I said thank you. It had been 40 minutes, and we had been waiting for an hour and 40 minutes. I told her how long we had waited and she said, "If you are going to be that impatient, then you should leave." I said, "I don't think I have been impatient, I have waited for almost 2 hours." And she said, "Trust me I didn't know I'd be here this long either." So, all in all, the manager is extremely rude and disrespectful. However, I got a really nice nail tech and she did a great job, but the service before that was awful. read more

I'm really self conscious about my feet. I have always wanted to try a pedicure but was always concerned with how my feet looked. The staff was very helpful, supportive and educational on how to take care of and make my feet feel better. A great place and kind staff. read more

I have been to this salon multiple times and have been repeatedly disappointed. They overcharge for their services and always push for you to choose a more expensive option. Every time I've been there they have aggressively tried to convince me to get dip instead of acrylics. Even after I decline, they continue to push for me to choose dip. Of course it is much more expensive, hence why they try to get everyone to do it. I've also been dissatisfied with the quality of my nails every time. They send you away with misshapen acrylics or paint that is not completely done setting. I will not be returning to California pro. read more

A nice place to get your toes done. I usually go once a month and get the deluxe spa pedicure. Its around $38... The mani/pedicurists are great and it's nice they talk to you. It would be great if they introduced themselves so you know who to request when you come in again. There are two ladies who do great eyebrows and I have no idea what their names are and feel rude for asking. read more

Came in with a large group, 9 people, 8 getting something done, before my wedding. I was the last to arrive along with my sister and all the bridesmaids getting a pedicure and my mother had already been started on and my was started on soon after arrival. During one of my girls pedicures the worker was condescending her for having painted her toenails on her own at home which none of us appreciated. They started me on nails first since I was getting a full set, sadly this separated me from my entire group since manicures are in a different room. They slowly started bringing my two girls that weren't having pedicures into the room but sat them on opposite sides of the room even though there were two empty spots on either side of me. Overall, we were there 3 hours and they got slower and slower as it went. At one point we were all done except for two manicures. One just getting painted the other a fill - yes they saved a fill for last- and kept putting off starting. My sister was the fill and she had a color picked out a pretty pale pastel pink and they switched colors on her to a darker pink before they started wit boy showing her how it would look or getting her permission. They put three coats on and it was way darker than my sister wanted. We were all starving so went to a Mexican restaurant around the corner for lunch and while ordering my sister kept staring at her nails then finally decided she wasn't happy and wanted to go get it changed. So she went back and complained and they actually argued with her saying she picked the color and it's be a 45 minute wait to change and she'd have to pay for new color. She walked out without having it changed. I no longer live in the area but if I'm ever back for another special event I will not go here for nails read more

My wife and daughter went here before Easter this past Thursday. She, my wife, had been told that they did fantastic gel nails, etc. They went for shellac pedicures. She raved about the friendly staff, and their toes were nice, okay "very pretty" - my daughter had really cute flowers on her toes too. Prices seemed fair compared to what (ahem) "we've" paid in the past. read more

I have never had problems with this nail salon until today. The tech taking care of me began trimming my nails so fast she cut my skin and needless to say, I was livid! It hurt, it bled and sorry didn't help when I checked out and the cashier tried to imply it was my fault....irregular skin at area of trimming! Oh my! I shall never return!!! read more

I have gone to California Pro Nails for the past year. For 80% of my appoints I received the 'dip" manicure and love love love the quality of their work. The 'dip' manicure lasts for over a month, more than that if you choose to leave it on that long. I received excellent service from all the manicurists each time except for one sad time. There were multiple males working there that day. Two very jovial and personable and one very sullen. Guess who I got? Mr. Sullen. He was rude, sighing heavily about each thing he had to do and kept mumbling under his breath about me because I forgot to "relax". The poopier he was the more tense I became. I finally put my hands over his and said, "Look I know you are not happy but I'm doing my best to relax and you need to try to be nice to me." After that I did ask not to have him anymore. I would highly recommend this place. read more

Went to get a full set, although I am happy with the overall outcome and quality of my nails, customer service was terrible and staff was very rude and condescending. Will not be returning. read more

Today was my first time at California Pro Nails. It was the best nail experience I have ever had. They were prompt, polite, and the finished product looks great! It was a great price, too. If I weren't leaving Carbondale, I would plan to return. I would definitely recommend this place to a friend. read more

I absolutely love California Pro Nails! Staff is very courteous and friendly. I am rough on my fingernails and after accidentally cutting a chunk out of one of my nail beds, it was fixed and decorated to camouflage the damaged I had done. Received many compliments on my nails and wouldn't think about going anywhere else for service. Love how they go above and beyond to please their customers. Oh and did I mention, they have very reasonable prices too. read more

I have not been here but will rate for the place I am looking for. I AM LOOKING FOR A NICE NAIL SALON AND WONDERED IF THIS WAS A FIT FOR ME! THAT IS WHAT BROUGHT ME HERE TO ASK A QUESTION OF THE PUBLIC. I came here looking for a place to go to get the Gel Manicure done. Now I am more confused than ever. I went someplace last week with my sister. It was in Murdale Shopping Center. They were, in my opinion, very rude. I tried making idle chat with her and she kept ignoring me and even rolling her eyes at me. The man sitting next to her was much nicer and talked to me like I was human. Anyway, I spent $80 for my sister and I both and after searching I see that most of the other places charge much less than that place. I did not care for the look of that place. In my opinion, for them to be dealing with hands and feet, they were not clean and whatever it was she laid my wrists on was used by who knows how many other people before me. (I think it was a small roll of paper towels mashed down). Anyway, the more I think about it, the more appalled I am at what they used and how they did it. I just did not like the experience there at all and I am looking for a clean place with friendly workers. I like to talk and enjoy a good conversation. Who can recommend a good place for me to try? Thanks! read more

This is by far the best nail salon in the area. I have got my nails done here for nearly 2 years, and they always look nice. I make sure to ask for specific people though, as sometime the salon gets new people and I don't like chancing quality. They have been upgrading, and it looks great. read more

Have been going here for a while now and LOVE it! Everyone is so friendly and efficient here and they have so many polishes to choose from. Kris works on my nails and does a great job every time. 10/10 recommend. read more

I love having my nails done at CPN. Valerie does an awsome job. I also have pedis done, they are so relaxing. If you need your nails done Valerie is the person to go too. Her husband Steve does an awsome job also. Just love love love this place!!! read more

This is my favorite place in Carbondale to get my nails done. The staff are professional and ready and willing to help. Last year we hosted a birthday party pedicure bash with 12 people. California Pro Nails was great to work with. read more

If I could give them a negative star, I would! I was next in line after waiting an hour and they skipped me and my sister.Definitely waist of time! Very disappointed. read more

Normally I am extremely happy with my service at this nail salon. My friend and I are regulars and come in quite frequently. Today however, our service was beyond rude. The technicians were blatantly commenting about us and making snide remarks. I'm sorry but this is not appropriate business practice. My friend and I have always been very courteous and have always spoken so highly of this place. Today was an unexpectedly bad and uncalled for experience. Absolutely no reason to have been treated they way we were today. read more

Staff were not only not helpful, they were flat out rude. As so many of these small "salons" go, they need to seriously enhance the ventilation, or lack thereof. read more