I am beyond amazed by this salon. Penny and Tonya are miracle workers, and made me feel alive…read moreagain. My hair tangles into huge boulders of knots, and in two hours, almost all the knots are gone. I have made two wonderful new friends, and am blown away by their dedication, and sweetness to me as l was struggling with a very complex hair issue. They definitely put the customer first, because they CARE, about your well being. They are top notch master stylists and they do exceptional life changing results to your hair, and your peace of mind. Words alone cannot express how grateful l am. Thank you from the bottom of my heart to both of you. Much Appreciation.. Davida Chuckrow

I needed a haircut in a tight time frame, so I made an appointment here despite having a negative…read moreexperience for a hair styling appointment a couple of years ago. If I had not had that bad experience, this would be a 4 star, maybe 5 star review. But I am moderating it based on what I experienced in the past, while keeping an open mind for raising it in the future. Rosibel was my stylist for my haircut. She did a great job all around. My shampoo was relaxing, I could see her focused on getting my hair right while she did the actual cutting, and her blow dry styling was wonderful. Even my husband noticed, and he doesn't really pick up on that stuff. I was so happy with how my hair looked, it felt like a shame that I was just going home, haha. I wanted to show it off, and that is not my typical post-haircut mood.

The salon is very nice, beautiful floors, and has welcome atmoshere and staff. I love my…read morehairdresser there, Katie. She is wonderful, both as a hairdresser and person. I have received countless comments on my hair, everyone loves it, the color, and cut. So grateful for her.

Myah (Ren) was absolutely amazing. Came in for a cut after a long day at work and despite how…read moredamaged my hair was (from at home bleaching and dyeing and general neglecting of it) they took amazing care of me. Gave me tips on how to take care of my curls and constantly checked in on me. The place is kept clean and I felt very comfortable and cared for. Overall the vibes were amazing and I cannot recommend seeing them enough. Will be back soon for another cut.

I brought my 93-year-old mom for a haircut. There were no customers in the shop. The staff refused…read moreservices to her without providing them with her last name and phone number. I explained that, under New York State privacy laws, sharing private information is not required to get a haircut. They said that their policy requires private information. I requested the owner's phone number and talked to him from the shop. He called back and spoke to his employee, Gab. After talking to Tom, the owner, she returned and refused services, stating that I was "rude," mentioning the state privacy laws. We had to find another barber shop. I placed another call to the owner, but he did not return it.

Everything was great. If you are looking to get a wig and want someone knowledgeable and to help…read moreyou weed through all the nonsense. Penny is it. If you nervous about pulling the trigger go see her. From my research most of the places you can go in the capital region aren't real looking and offer a realistic option when you have hair loss. The space is super cute, clean, and intimate for privacy.

I recently had extensions put in by Penny and i absolutely love them. My hair looks amazing. I've…read moregotten so many compliments. Not only did she explain the whole process and what to expect, but she spent extra time making sure they were perfect. I highly recommend Hair By Penny Williams.

I have been coming here for the last 15+ years and am always more than satisfied.The shop is clean…read moreand friendly. I show Colleen a few photos of what I want and she nails it every time! My hair always looks great when I leave, whether I have a perm or a cut.

I have visited this salon a few times. Even driving from Orange County NY to get the right cut and…read moreI received that and so much more. LaVida provides education throughout the process and is able to answer all the crazy questions I had. Highly recommend!!

First time at this salon and I could tell right off the bat that Lavida is a caring, knowledgeable…read moreand warm person. I also noticed that she carried a nice variety of curly hair care brands but at no point did I feel she was being pushy about selling them to me. During my session, she was great about only giving me a trim and a shape up. She didn't cut too much off and made sure to add movement w the way she cut it. Next, we went over my current hair regimen, what works and what isn't working. Then she went over key ingredients to look for and product types that would work well for my hair. While she was washing and styling my hair, she had me hold a mirror during crucial steps so I could see what she was doing so I could replicate the process at home. Her Curlscovery experience is incredibly nurturing and I would highly recommend it to those who want a fresh start with their curls. 10/10 will def be going again!!

Manhattan talent in upstate NY. I travelled 30 miles for my appointment with Olivia at Bex salon…read moreand it was SO worth it. Best haircut I've had since my Bumble & Bumble cut in NYC. She took such time and care - consultation before wash, thoughtful discussion about the goal, super thorough wash, she took over an hour just to cut my hair - cut wet and after blown dry dry. The salon is such a treasure. Book it!

I haven't been to David's in years, but David used to style my hair since I was a little girl…read more.. let's just say for over 20 or so years. He does a great job and is a terrific person. My mother still drives over an hour each way to get her hair done by David! I have since moved to California otherwise I probably would still be going to him as well!

Moisture Salon must be running out of clients because they clearly have nothing better to do than…read moreplay PARKING LOT PATROL. I pulled into one of their clearly labeled spots because the person I was with literally went inside to ask about prices -you know, like a potential customer. Not even two minutes later, this girl (pictured below) struts out and says, "Hello, do you mind moving? My client is behind you!" I politely said, "No problem, the person I'm with is inside asking questions." She says "thank you" and then, without skipping a beat, walks right in front of my car and takes a picture of my license plate. When I asked, "Why are you taking a picture of my car?" she actually said, "I'm sending it in so you can get a ticket." Be for real. You're mad at me for waiting in a parking space for someone who's literally inside your salon asking about your prices? I've never seen customer service this petty. Like, girl, maybe focus on your clients' hair instead of trying to get strangers ticketed. The energy was so unprofessional, so unnecessary, and honestly just plain mean. If this is how they treat people who show genuine interest in their business, I can only imagine what it's like once they actually have your money. So yeah ... if you're thinking about coming here, think twice unless you're into bad vibes, bad attitudes, and bonus parking tickets. Because Moisture Salon? They don't do "moisture" they do messy!!!

What a great experience! I've been straightening/blowing out my hair since I can remember but it…read morenever quite looked right. During the pandemic I skipped using heat tools a few times and was like: wait, is my hair curly? It sure is. But every time I get it cut and then let it go natural, the layers are wonky and it gets super frizzy. Decided it was time to get a curly cut and wanted a place that specialized. Enter Moisture Salon. I showed up for my appointment with about a minute to spare (there was a road closure and I don't think I've ever been to Schenectady before so that was fun), parked in a lot a few blocks away and walked over. The signage is clear and cute. Greeted by two friendly doggos, Jenny and Chichi. Brooke introduced herself and took me back where she looked at my hair and asked tons of questions. First, she cut my hair dry and talked to me about some of my concerns and we discussed my constant state of "am I or am I not growing in my gray." I think I am. When she washed my hair she really showed me how much buildup there was and then used a shampoo made for people with hard water before feeling the difference again. Yikes! She had me bed over and watch how she applied products into my hair and all the different amounts and processes. It was so helpful. She also taught me a trick for getting my curls to be a little more bouncy at the top of my head, where they are often kind of stretched out. At the end, I had far more definition and bounce and was handed a microfiber towel, clips and a helpful card to help me get used to how to take care of my hair. It's two days later and it still looks great. Looking forward to a 4-month check in to see if it's more moisturized. Brooke and Ron are great and I've definitely found the right place for me! Thanks, Moisture Salon!

I went in for a hair cut with shoulder length curly hair and a grown out undercut. I showed front…read moreand back photos of the style of cut I wanted, a curly mop cut with a stacked back and shaved undercut. The front should have been several inches longer than the back. Instead my undercut had tuffs of hair left in spots, my hair was cut into the shape of a helmet (front and back dramatically shorter than sides), none of the layers were blended and the right side is almost 2 inches longer than the left. I have been going to the Orlo for my hair since I was a teenager. I have stopped going as often in the last 5 yrs or so do due more upsetting haircuts than good ones I will be going to a Salon to have this corrected as best as possible.

I had my fourth appointment with Kari yesterday. I am not exaggerating when I say this, every…read moresingle time I have left I have absolutely LOVED my hair more than any other salon in the area. Without a doubt, she is my favorite hair stylist. Every single time I've walked out of Studio Orlo.. there's no other way to say it.. I felt HOT! Plus, she is an absolute sweetheart. She is so easy to talk to, I enjoy my time in her chair! Highly highly highly recommend stopping by here!