It's has been over a week since my LASIK procedure. Updegraff Laser Vision was highly recommended…read moreby many people. They were not the cheapest but when it comes to your eyes, do you really want to sacrifice price for your eyes? I want the best. It was affordable. The price of the surgery was approximately 5 years worth of contacts. The consultation did take close to three hours which they were very upfront about. They give you a packet to take home. There is an 11 page document that you are supposed to read and initial at the bottom. I am not sure how many people actually read that but I most certainly did. Every question that I possibly had was in that document. The day of surgery could not have gone any better. Everything that was in that packet, someone stated throughout the procedure. I cannot express enough how professional and courteous Updegraff Laser Vision staff were. For me, the lady who gave me my medication to help me calm down right before the procedure was probably the most important to me. That is when I started to panic, a lot. She reminded me of my grandmother. So sweet and kind. If you ever thought about LASIK, there is only one place to go. Updegraff Laser Vision.

many customers state slow responses, and when appntmts made often have to wait 45 mins +.read more

From the moment I called, this was hands down the best experience I have ever had at a doctor's…read moreoffice. Thank you, Dr. Kasper! They saw me the very same day I called, which immediately put me at ease (thanks, Christi!). From start to finish, the entire staff was exceptionally caring, attentive, and professional. Every person I interacted with took the time to listen, explain, and make sure I felt informed and comfortable -- never rushed, never dismissed. The doctor was outstanding: calm, thorough, compassionate, and incredibly knowledgeable. I felt completely confident in the care I was receiving and genuinely felt like I was in the best possible hands. The procedure itself was handled seamlessly and with great care, and everything was explained clearly at each step. It's rare to find a medical practice where clinical excellence and genuine human kindness are so clearly present at every level. I am deeply grateful for the care I received and would recommend this office without hesitation to anyone who values expertise, professionalism, and truly compassionate care.

Dr Kasper is such a caring and empathetic Dr. I get a shot…read morein my eye monthly for Macular Degeneration and it's as good an experience as that could possibly be. The office staff is also kind and excellent. I can't imagine a better place to go

Dr. Knapper is the best Oculoplastic Surgeon we've ever met and we've been through a few! She is…read morekind, gentle, caring, thoughtful and attentive to detail. She explains things thoroughly and in terms where we can understand plan of care. Her gentle bedside manner is commendable and any patient is blessed to experience her care! Thank you Dr. Knapper!

Dr. Knapper lacks empathy and care for patients. She did not care about the pain I was experiencing.read more

I've been coming here for years. Today (12/16) is the first time I have had to illegally park…read more Today is also the first day that I was forced into listen to 1 of the front desk chicks exhibit her lack of education regarding HIPPA.

"Laser cataract surgery has a 90 percent + success rate." Opthamalic surgeon. "Cataract surgery has…read morea complication rate of 30 - 40 percent." Opthamalic retina specialist. I was legally blind, 20 / 100, in my left eye one month after surgery. Diagnosed cause was retinal edema, an adverse reaction to four prescribed eye drops. Opthamologists are sued more often than ob / guns.

Dr. Manning is an amazingly talented surgeon. He is so kind and explained the procedure and post op…read moreprotocol so I knew what to expect. The office staff were impeccable.

This is the second that I've had an eye exam with Dr. Manning and I am still very pleased. As soon…read moreas I entered the door, the receptionist said hi. Check-in was simple and I think I waited just 10 minutes past the scheduled appointment to be taken back for my exam. I like their system in that I was escorted to the first room for the initial checkup with the tech. After that was completed, I sat in the waiting room for a few minutes until my eyes dilated and was taken back to see Dr. Manning who completed his exam. He took his time and answered my questions and explained things in layman's terms. I recommend Dr. Manning and his staff for your eye concerns. Everyone is friendly, professional and proficient. (I researched prior to initially making appointment and learned that he has high ratings for eye surgery,too). The office is pleasant, comfortable and clean. Free parking is great too.

Have been going to Dr. Goldberg for over 7 years and have always found him and his staff caring and…read moreresponsive. I started with him doing my Cataract Surgery on both eyes and he did an Excellent job of both preparing me and the Surgery itself. My vision was perfect after Surgery and remains so till this day. If you are looking for a great Eye Doctor, Dr. Goldberg is your man.

A real PRO! Took my vision from 20/100 to 20/40. He also cured a eye hernia, a very serious and…read morepainful condition Great staff!

Excellent doctor. Very easy to understand and takes his time to answer your questions. Highly…read morerecommended thank you for being able to get me in so quickly as well.

Friendly service, walked away feeling like a happy patient. Thank you for helping my vision by…read moregetting me a new and better prescription for contact lenses and glasses!

Have been coming here for a couple of years to get my eye exams and contacts. Service is always…read morefriendly and fast. Recently they got me emergency contacts when I needed them super short notice. Customer service also always helpful.

I went in after everything reopened post Covid . I thought it was my cataract getting worse . I was…read moretold I needed to see their retina specialist, so I did . Dr Hairston has now been treating me for 6 years. During this time I've had 2 retina surgeries , one which was an emergency to save my sight . I have complete faith in him and would never go elsewhere

I am sharing my experience with The Eye Institute of West Florida regarding procedures performed on…read moremy left eye, including a lens replacement with an Odyssey lens performed by Dr. Hummel, a later laser procedure intended to address problems from the first procedure, and PRK performed by Dr. Desai in another attempt to improve the outcome. Unfortunately, my vision did not improve. In fact, my vision and quality of life have worsened significantly. Before the lens replacement, I only needed 1.5 readers. I now require 2.5 readers. I continue to suffer from constant dry eye, despite a tear duct procedure performed by Dr. Hummel. I have also developed macular puckering, my eye axis has changed significantly, and even with glasses my vision cannot be corrected to better than 20/30. In addition to the vision problems, I continue to experience ongoing pain and irritation. It feels like there is something in my eye at all times, and that discomfort has not gone away. I have consulted with other medical professionals regarding my condition and have been advised that the wrong lens may have been used, possibly due to improper measurement. I have incurred substantial expenses seeking expert opinions and expect to face additional costs in an effort to correct or improve the damage to my vision. When I raised my concerns with the practice, their response was essentially that they did nothing wrong, had refunded my money, and wished me luck. Given the seriousness of the ongoing problems I am experiencing, I found that response very disappointing. Based on my experience, I would strongly caution anyone considering a procedure with this practice to seek multiple independent opinions, ask detailed questions, and fully understand the risks before moving forward.