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    Chelsey Knapper, MD

    4.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Chelsey Knapper, MD

    Eye surgery

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    3 months ago

    Dr. Knapper lacks empathy and care for patients. She did not care about the pain I was experiencing.

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    7 months ago

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    The Eye Institute of West Florida

    The Eye Institute of West Florida

    3.0(22 reviews)
    4.1 mi

    I went in after everything reopened post Covid . I thought it was my cataract getting worse . I was…read moretold I needed to see their retina specialist, so I did . Dr Hairston has now been treating me for 6 years. During this time I've had 2 retina surgeries , one which was an emergency to save my sight . I have complete faith in him and would never go elsewhere

    I am sharing my experience with The Eye Institute of West Florida regarding procedures performed on…read moremy left eye, including a lens replacement with an Odyssey lens performed by Dr. Hummel, a later laser procedure intended to address problems from the first procedure, and PRK performed by Dr. Desai in another attempt to improve the outcome. Unfortunately, my vision did not improve. In fact, my vision and quality of life have worsened significantly. Before the lens replacement, I only needed 1.5 readers. I now require 2.5 readers. I continue to suffer from constant dry eye, despite a tear duct procedure performed by Dr. Hummel. I have also developed macular puckering, my eye axis has changed significantly, and even with glasses my vision cannot be corrected to better than 20/30. In addition to the vision problems, I continue to experience ongoing pain and irritation. It feels like there is something in my eye at all times, and that discomfort has not gone away. I have consulted with other medical professionals regarding my condition and have been advised that the wrong lens may have been used, possibly due to improper measurement. I have incurred substantial expenses seeking expert opinions and expect to face additional costs in an effort to correct or improve the damage to my vision. When I raised my concerns with the practice, their response was essentially that they did nothing wrong, had refunded my money, and wished me luck. Given the seriousness of the ongoing problems I am experiencing, I found that response very disappointing. Based on my experience, I would strongly caution anyone considering a procedure with this practice to seek multiple independent opinions, ask detailed questions, and fully understand the risks before moving forward.

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    Chelsey Knapper, MD - opthamalogists - Updated August 2026

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