I contacted Mark Charles Law today(10/21/24) at 1:31 pm. Someone picks up the phone. I don't know her name she immediately sounds rude and pissed off at the world but I'm like okay whatever. She says "Mark Charles Law". After she says that I introduce myself and say my name and start saying a little bit about myself and before I can even finish the sentence she interrupts me and says something(I'm not sure what she said exactly) then she hangs up the phone. By the way, the name I'm using on Yelp is not my real name I want to be anonymous from the public but I can prove that I did call and I can recognize the person's tone of voice so I can verify I did talk to that person. I can take a screen shot from my phone showing I called and how long the conversation lasted. In addition, I don't know if or how the office records their calls but that would also prove that I did call and was treated poorly. I doubt they even care though..... Just a little background. I'm someone with a disability and was looking for a lawyer to help me with a problem I was having. My question is why is this behavior appropriate? She was soooo rude! Why does Mark Charles have someone like this answering the phone? Why was I not given time to explain my situation??? I just checked my phone and the phone conversation lasted 17 seconds long... This is from your website "An Attorney You Can Trust Committed to Defending Your Rights" This is also from your website "Mark Charles Law, APC is determined to protect your rights under the law. We will restore hope and seek justice for you. Get started with our team to discuss your legal matter" You say that you are an Attorney people can trust yet your employee doesn't even let me finish a sentence. You also want people to contact you to discuss a legal matter. Well it's kind of hard to do that when you don't even let someone finish talking. Let me just say this. I was not rude on the phone. In fact I was very nervous because I have never done this type of thing before. I was polite but nervous. I am giving this business a 1 star rating. Don't go here if you actually want to be treated with respect. I will also inform people who I know not to contact them. Also you might want to fire the rude person on the phone I talked to? That might be a good place to start.... If you have any questions about this interaction feel free to message me. Thank you and I hope you find a good lawyer to help you with your needs. Take care everyone. read more

Mark Charles and his team was a pleasure to partner with on my Lemon Law case. The firms persistence and determination helped to finally close a very drawn out settlement. No fault on their side. Without their support and guidance I am confident I would not have received as successful of an outcome. I would recommend them to anyone that needs this type of legal assistance. read more

Marks Charles was a pleasure to work with and did a great job handling my employment practices complaint. I selected Mark because he was very professional, honest, determined, and sincere, not like some of the other Plaintiff's attorneys that I've dealt with during my career. He provided sound advice and made some timely strategic moves that helped preserve my case. In the legal world, sometime it's like a game of Chess and making the right moves makes a difference. I recommend Mark to make the right moves and get the job done. read more

I can't thank Attorney Mark Charles enough for assisting me with my case. He explained the law thoroughly, answered my questions and developed a great strategy for winning my case. I highly recommend! read more

I am forever grateful for Mark, he got me out of a harassing situation where I felt trapped. Nobody had my back. I wasn't sure about what to do but he told me to trust him. I did and I was able to get out of a horrible place and close the chapter on that. Because of Mark I am able to turn the page and start my own business which would not have happened if I had stayed. read more

I am a small mom-and-pop restaurant owner had been struggling to stay and keep my doors open. Fortunately enough never been involved in a lawsuit until someone decided to sue me and for someone who's never been involved in a lawsuit it is very scary process. A friend of mine recommended Mr. Charles, I was very hesitant to proceed with the lawsuit and was entertaining to just throw in the towel and file for bankruptcy. After meeting with Mr. Charles I decided to fight the lawsuit for a number of reasons. I had faith in Mr. Charles's understanding of the law and his sharp outlook. Needless to say along with the help of Mr. Charles and his legal team We won the case and spent less than 1/5 of what my opponent spent. So if you are looking for a lion to be on your side without bankrupting yourself I would strongly recommend him. It is not often to find a great attorney with a kind heart and high moral value. I hope you never need his service but if you ever do he is the one for you. Sincerely Tony read more

Mark is the consummate professional and a fierce attorney that fights for his clients - Mark is in it to win! From beginning to end, he provided exceptional advice, guidance, and clarity in an otherwise complicated legal process, which made him the right attorney for someone with a busy life and little free time to navigate legal waters. I trusted Mark even before I signed a contract, and he fought for me and my case as if I were his only client. I was very hesitant to move forward with the lawsuit as I had never done so before, but I made the best decision in choosing Mark to represent me. I won my case and my employer had to pay, all thanks to Mark's legal knowledge, grit, determination, and passion for his clients' cases. I am forever grateful to Mark, and can now move forward with closure knowing that I had the best champion fighting for me in the courtroom! Thank you, Mark! read more

I recommend Mr. Charles' services without hesitation. He engaged me in an informal "before the fact" employment law relationship, providing generous counseling, keeping me in the focus of reality, while my unethical employer spun their way into a sticky web. To mix metaphor, we planned together, well in advance, for their train wreck. In that I had relevant prior experience with unethical employers, situations that led to legal resolutions beneficial to my career, Mr. Charles adjusted his approach to my circumstances in an extremely professional way. He understood, without need for much explanation, my role in our partnership and explained our options, suggesting strategies. I agreed with his opinions and requests for assistance without exception. Mr. Charles knew the terrain of my industry well enough, not perfectly. He cared enough, more importantly, to offer a few personal insights for my personal well being. And he was confident enough to display his passion. At our preliminary meeting, Mr. Charles insisted that my checkbook remain in my backpack. I was prepared to write a retainer. "When it's time to talk about payment," he said with absolute authenticity, "we'll talk about it." Mr. Charles' personal integrity ruled the day, and our engagement. We talked money when we finally needed to. Four stars are offered in this review, and not five, only because of my distrust in the ingenuous, overstated --dare I cynically say "awesome"? -- world of internet opinion. Besides, holding back a star guarantees that Mark will keep a burr in his saddle when we work again next. read more

Was in need of legal representation regarding an an employment issue and was referred to Mark Charles - let me tell ya, he did not disappoint. Mark and his staff were very attentive and responsive to my needs. He definitely fought for me and I couldn't be more satisfied. This firm has my highest recommendation. read more

Mark was fantastic when I was injured in a car accident. He took the time to walk me through my options, provided me with great advice about documenting all medical appointments, tests, treatments, and maintaining a journal of my recovery. He helped me to shift my focus on regaining my health, while he dealt with my claim. Mark is prompt, courteous, knowledgeable, and a great negotiator. He's tough but fair, and has built a successful law practice on a solid foundation of core values that propel him to represent his clients both zealously and efficiently. I couldn't be more pleased with the result he obtained for me, and I highly recommend his practice. read more

Mark Charles is a fearless advocate who has the skill, knowledge, and experience necessary to obtain the best possible outcome for his clients. He pours his heart and soul into his work, and the results show it. Mr. Charles tirelessly works up his cases, and skillfully applies leverage which oftentimes forces the other side to capitulate before trial. In those cases where Mr. Charles' opponents act unreasonably, Mr. Charles has absolutely no problem taking the case to trial. While many lawyers are scared to take a case to trial, Mr. Charles looks forward to it because that is where he shines. If you or a loved one needs legal help, Mark Charles is the lawyer you want fighting for you. read more

There are few occasions in life when you really get impressed by the quality of service you receive. This is how I would characterize my experience with Mark Charles Law, APC. A combination of quality of the service, responsiveness, making sure that the service is right for you. Mark took time to understand how I wanted to deal with my particular situation and applied his legal expertise in that context. I was literally blown away. Responsive, empathetic and super legal advice altogether. In my experience, it doesn't get better than this. read more

Professional, knowledgeable and consistently kept me informed. I used him twice in the past 6 months and had positive outcomes in both. Highly recommend read more

"Mark Charles is a compassionate attorney that is not afraid to take on corporate America. He provides realistic counsel at a reasonable cost. If you are looking for someone to represent you in an employment law case, look no further. You want Mark Charles. A friend referred me to Mark Charles and I'm glad he did. Mark fought a big money corporation that was looking to stop me from competing. He knows the law and knows how to win. And doesn't look to run up the bill. This is the attorney you want in your corner. read more

I had some employment issues and Mark worked through every step of the process. Thank you