I was referred to this office by my regular dentist for periodontal work. Due to limited…read moreavailability, it took about four months to be seen. The procedure was a gum/skin graft on my front teeth. Before the procedure, there were already billing issues. The office attempted to charge more than what my insurance (Delta Dental) indicated would be covered. This resulted in extensive back-and-forth to ensure insurance was applied correctly and billing codes were entered properly. We eventually agreed on a total, and I paid a deposit. On the day of the procedure, I paid the remaining balance we agreed to and signed for. I returned for two follow-up visits to confirm healing and had no further treatment with this office. One full year later, I received a bill claiming I owed $850, with no clear explanation. When I contacted the office, I was told the billing codes had been entered incorrectly and that I now owed the difference. Delta Dental confirmed the office had used the wrong billing codes and advised them to correct the submission so it would be covered. The office refused to fix the coding and instead threatened to send me to collections. After continued disputes, the balance was lowered to $450, though we still did not believe we owed anything. To avoid collections, we set up a payment plan ($50 down and $115 monthly). The balance was paid in full. Despite this, I was later sent to collections "by mistake" and told the office would correct it. Then, I received another bill for $115, which they claimed was due because they had "forgotten to include a payment." This office is disorganized, aggressive with billing, and unwilling to take accountability for their own errors. The constant changes to what was owed, threats of collections, and lack of transparency made this an extremely stressful experience. Proceed with caution. I would not recommend this office.

Had periodontal surgery here 3 years ago for deep distal pocket at my back tooth (I came in with an…read more11). Not long after my surgery, I told them I was still having issues, was told I just grind my teeth and that's why I was having issues. The original periodontist who did the work never looked at the site after the initial surgery, not even for my post op check 2 weeks later. They also didn't provide me post op instructions and had to call them to provide instructions for me. They're also extremely bad at being on time, would wait 45 mins after my scheduled appointment time & then another 30 in the chair after being placed into the took. During my surgery, the perio would get up to work on other patients while working on me. Now, three years later, I had to get surgery AGAIN because, as it turns out, my distal pocket was still a 9 in that area. I had tried to keep the area clean as best I could but kept getting infections but could not afford another pricey surgery. This place also inflated the cost of the procedure, a surgery that's $1200 elsewhere is $1700 here. Needless to say, I didn't come to this location to fix my botched surgery. I wouldn't trust them to fix the issue.

First the person on the phone who scheduled my ten year old son's tooth extraction couldn't even…read moretell me if he could go back to school the same day or the next day, or if they would use topical or injectable lidocaine for numbing purposes. We went into the appointment with him not knowing what to expect at all and he was visibly anxious. Dr French looked at him from the doorway and asked to speak to me "mom" outside not even bothering to learn my or my sons name. She told me in the hallway that "she's been doing this a long time and she can tell me right now with how upset he is, the three teeth extraction is not going to happen today." I asked her to go speak to him and tell him what to expect and give him the chance to calm down a bit. She did not answer his questions at all, he kept asking if it was going to hurt and she wouldn't say yes or no just that once she started she couldn't stop and he would feel pressure. He said he wanted it done that day and she said it wasnt his decision, it was hers and his moms. Then she didnt ask me my opinion just told us it wasn't happening. Horrible experience at a pediatric dentistry. It's like they don't understand kids and wouldn't talk to him as a person. Never going back to see Dr French and am now looking for a new dentist office.

Please please please get rid of the outsourced call center and answer your own phones. Extremely…read morefrustrating process to book the simplest of appointments and impossible to get return calls and basic needs understood/met.

They are no longer taking new patients and haven't been for over two years, according to the…read morereceptionist who answered my phone call. They have wonderful reviews, so I hope they will add another excellent dentist to their practice.

I had a very sensitive tooth and it was bothering me so much Dr Kim both fine in and fixed the…read moretooth same day. Best dentist I've ever had.

Dr. Afkham is a hidden gem of a dentist! I've been going to the Davis Smile Center since 2019, and…read moreDr. Afkham is the best dentist I've ever had. The front desk staff and dental hygienists are all incredibly friendly and professional, and I've especially appreciated how easy it is to keep my insurance updated with them and the clear communication they've had about billing. Dr. Afkham does the work himself! He does the cleanings and pays close attention to what he finds. A couple of appointments ago, he found a cavity (my first ever--I was really nervous about it!) and explained the cost of treating it right there and had me treated and out in half an hour. He is incredibly calm and competent, which makes getting dental care much less intimidating than it would be otherwise. Dr. Afkham is the dentist I recommend to all of my friends!

Doctor Jafar Afham grabbed my arm and pushed me out of his office very rudely on March 27th because…read moreHe disagreed that I think they sent me a misleading message.  He then cheated on the police that he merely "opened the door for me". So, HE ASSAULTED ME AND THEN CHEATED TO THE POLICE. I visited the clinic for an exam regarding wisdom tooth extraction March 27th. Based on prior communication, I was under the impression that the visit was a preparatory step for the extraction. However, I was informed during the visit that the extraction could not be performed there and was referred elsewhere. A misunderstanding arose from the clinic's initial communication, which I believed to be misleading. Upon addressing this with the front desk, a disagreement ensued. Dr. Afham intervened, and the situation escalated. Dr. Afham forcefully instructed me to leave, resulting in him physically grabbing my arm and pushing me all the way out of the office, causing my phone to fall and further adding to my distress. I immediately contacted the police to report the incident. However, Dr. Afham provided a conflicting account, stating he merely "opened the door" for me, which led to the police being unable to take further action. This experience was not only humiliating but raised serious concerns about the professional conduct at Davis Smile Center. It is particularly disheartening given my history as a loyal patient over the past three years. I am considering filing grievances with relevant professional and regulatory bodies, including the Delta Dental Program, the Dental Board of California, and the Better Business Bureau, to seek redress and ensure such conduct is appropriately addressed. I appreciate any help that could help to resolve this issue satisfactorily. If you are also being treated unfairly by Doctor Jafar Afham, I'd be happy to help too.I can be reached at davis_sc_grievance@proton.me.

**A flawless experience from start to finish**…read more My daughter just completed her orthodontic journey with **Dr.Tan**, and I can't recommend him and his team highly enough. **Thoughtful, no‑pressure planning** Before we ever committed, Dr.Tan met with us for two complimentary assessment visits--about six months apart--to track my daughter's dental development. Both times he said, "Not yet," and sent us home with clear next‑step guidance. I appreciated the honesty and zero sales pressure. **Transparent pricing & flexible payments** When it was finally time to begin, the staff walked us through every cost, insurance detail, and payment‑plan option. They made it easy to choose a schedule that fit our family budget--no surprises later. **Expert care with a personal touch** My daughter started with a palate expander, and we received hands‑on training so we could adjust it confidently at home. When the braces went on, the entire team was incredibly patient with our sometimes‑anxious kiddo--hand‑holding and extra time when she needed it, but also the occasional firm reminder about the importance of good hygiene. (Braces are a partnership!) **Results that speak for themselves** Fast‑forward to today: her smile is stunning, her bite is perfect, and her confidence has soared. We're thrilled with the outcome and grateful for the professionalism, kindness, and consistency we experienced at every visit. Five stars only because Yelp doesn't allow six. If you're considering braces for yourself or your child, do yourself a favor and schedule a consultation with Dr.Tan--you'll be in the best possible hands!

I was referred here by my children's dentist she swore by this office!! Unfortunately This office…read morenever answered the phones or any of my voice mails or emails after 2 months. So I'm taking my twins somewhere else!:(

First off, taking your 8 year old in for a root canal and crown isn't fun for anyone involved. . …read more However, this place was wonderful throughout the entire experience. We came in as somewhat of an emergency referral from our regular dentist as he was unable to see my daughter. This was the third time her filling had fallen out and it now was wedged in her gums. From the moment we walked through the door, we were greeted warmly and treated with respect. That respect and care didn't end at the door but carried throughout the entire visit. When my daughter got nervous, they would stop and talk her through it making sure she was comfortable before they began again. I was blown away, this place truly cares about their patients and it shows in every way. . . Simply put, I will not take my children anywhere but here for all of their dental needs from now on. This place is a little local gem!

Dr. Diwan and his team are phenomena. He is an exceptional dentist: highly professional,…read moremeticulous, and kind. I'm overjoyed that I found him. Great staff.

This office is amazing. Dr. Yang is very professional and gentle. His office staff greet me every…read moretime with a big smile. I have never waited more than 10 mins. I highly recommend his office. I recently had bleach trays for myself and my daughter made. It was an easy process, impressions were taken. They are awesome. My teeth are so white now. The trays come with 4 syringes of opalescence 35% carbamide bleach. I have had zero sensitivity. I smile more than ever now!! Thank you Dr. Yang!!! You and your office staff are the best!

Our family are Dr. Yang new patient. He and his staff are friendly and professional. The first…read moreexams (for both me n my wife) were good with detail explanations about our oral health. My filling apt went well. So far so good.

This office is easy to get to, ample parking, always clean, and the front staff is kind and…read morewelcoming. They are very organized in setting up appointments and making sure insurance is looked into beforehand. Dr. Jones (dentist) provided a thorough dental exam and was very patient in answering all my questions. He took his time explaining my treatment plan. Leona (hygienist) the hygienist has a friendly and calming personality; she really cares and goes above and beyond in looking out for anxious patients. Im excited to have found a dental office that exceeded my expectations and am actually looking forward to my next appointment! :) Highly recommend this dental office!

I had called to schedule an emergency fix for one of my crowns and was able to get seen about 20…read moreminutes after my call. I had never been to this Dentist before, but the entire signing up process was so easy and quick! I was able to get x-rays done as well as my crown cemented back in. The Doctor who worked with me was very professional and honest about the previous work that had been done on my tooth as well as advice for moving forward. The tech was also very kind and informative as well. I highly recommend this Dentist!!