Showed up early, very professional and polite. Explained evrything to me and got to work…read more Tested/showed me completed work. Was affordable, will use again. Thanks.

There wasn't many plumbing companies that had any reviews, which is honestly why I went with Alford…read morePlumbing - since they had a few. Not only were they able to come out same day, but two employees came out to handle a simple clog that I couldn't seem to locate. The biggest thing that stood out to me about them is that they took a picture of the problem, and it seems all the prices are 'standard' via the tablet they carried. There was no prices that he had to think up off the top of his head or that he had to call into the office to see how much he should charge. Their software/tablet seemed to have the 'standard prices' already configured in. Their truck also had numerous accessories - which was convenient when I wanted to replace a few cosmetic things without them having to run and go get it at a store. Professional, clean, even had those little throwaway shoe covers - will definitely use again.

Scheduled an appointment online with this Lee Company to get help with my heating system…read more Appointment was scheduled between 8-10am. Called at 9am to verify tech is coming. Was told absolutely. It's 1:05pm and still no tech. Called and now being told it's been rescheduled for two days out. No phone, no text. Just 5 hours of wasted time. I'd get any other company besides this one. You'll be wasting your time with Lee Company.

The Lee Company has a great deal of makeup work to do to retrieve their reputation with me. After…read moreputting my faith in them, becoming a subscriber and using them for plumbing help, I have had the following experience: I had a shower that was not draining and we called the Lee Company to come and check it. The initial two technicians who came were very nice, very honest and gave us a fair price for the repair. All that remained was for a person to come and complete the tile work. We were promised and set up an appointment days in advance to have the technician come at 8 AM. I received a call about 10 AM saying they had had a problem with the truck and had to take it back for repair. Understandable. However, at 1 PM still no one had come and no one had called. When my wife called to check, someone said that they had come to the gate of our gated community and did not receive any notice so they went away. They did not try to call me, the gate automatically caused my phone. Being in the hospital, I had nothing to do but answer a phone.. They did not try to call my wife. I am in the hospital having to deal with this stress. I had canceled my subscription with Lee Company once before, due to a concern over high pricing of parts that could be found at 1/3 the price.. This company, and these technicians knew of the predicament my wife and I were in. They did little to make things right. Consequently, the technician is now supposed to come the next day. Never mind that my wife had rearranged her life so that she could come tend to me at the hospital but other things as well so that she could be present when they arrived. This is typical of a fly-by-night company not someone with the reputation that Lee Company supposedly enjoys. Even if you reconfirm appointments, sometimes they don't come and they don't call.

Needed service after hours. Booked an appointment time for 8-10am next morning; Randy and Tanner…read moreshowed up right at eight with a call to us before to confirm. Team very professional and caring. Only took minutes to get an estimate for the work. The price was under what we thought it was going to take. They worked together well getting it fixed in good time and working like new! Their manners while being very understanding to my three cats and one barking dog makes me feel so cared for. I will be back for all further needs! Thank you!!

I have been dealing with Mr Scott for years even through other plumbing companies. I was at first…read moredisappointed he was not available today as he has always done a great job for us. That disappointment went away completely when this crew arrived today. Peyton and Randy were earlier than expected. Problem was bigger than expected too. They were kind, courteous, and had good candor. I always enjoy having a service team come to the house and I can cut up with them a bit. They worked hard, they worked fast, and the worked good. The repair was spot on quality wise considering the plumbing challenges of my older home. They even went so far as to try to get the pieces of grass back into place where they had to dig in my yard. There is no other other plumbing service in town as far as I am concerned. Mr. Rooter and this crew will always be my first call for any plumbing needs. They are quick to the job, do a quality job, and charge a very fair up front price for the work they do. These poor fellas were working in the cold water, in the mud, on a cold day and did it with a smile. You simply cannot ask for any better service.

Scott is amazing - We have used Scott (Emerson Plumbing) for several plumbing issues. He is kind,…read morecourteous, helpful, knowledgeable and most importantly he is honest. He has fixed our problems quickly, and is fair and affordable. We will continue to call Scott for any plumbing problems that may arise in the future.

Excellent service. Easy to work with and a great installation for 3 toilets, 5 sink taps, 1 shower…read moreand 1 shower/tub hardware change out. One toilet had a busted drain pipe that had to be replaced as well. It's nice to have everything in great working order!

Scheduling is prompt and professional on response. Great communication even on off hours and text…read moreupdates. I have had them come several times for plumbing issues and they fixed it quickly and permanently first try. Very professional plumbers. Today I had a HVAC technician come for my air conditioner. Once again friendly personable professional technician. Fix the issue and made very specific recommendations on improving the ductwork. These older homes in Clarksville they can need some upkeep. Highly recommended for plumbing and HVAC systems.

Derek of Clarksville Plumbing Pros did a great job of installing the new throne…read morefor our bathroom, even as he encountered difficulty with the shut-off valve for the water supply line, which had deterioration behind the wall that was not previously visible to us, and we are pleased with the solution to rectify the issue and the professional installation!

From the secretary, Joyce to the guy installing the toilet Dustin, everything went great I got…read moreexactly what I wanted.

called at 730am and made an appointment for 10-12 over the one the 12-2 they had. 12:07 came around…read moreand I called to see what was going on. Man said he saw me on the schedule but they don't usually schedule 10-12. I would not recommend this company to anyone who values their time or has to take off from work. There was no communication and unpunctual.

Very professional and knowledgeable. Wanted my kitchen redone and he did amazing work! Couldn't…read morehave hired a better contractor and I will call him for any future work I need done. Pays close attention to detail and makes everything look perfect!

From the owner: Looking for a reliable contractor that takes pride in their work and will bring your home dreams to…read morelife? At Gilbert's Remodeling, we offer professional home improvement services, we'll handle all your construction needs. No job is too big or too small!