Replaced a hot water heater. Fair price, fast, easy to work with, very punctual. I would definitely…read morework with them again.

I'm usually pretty self sufficient when it comes to minor plumbing issues but know when it's time…read moreto call a pro. Got a very quick response to my inquiry. Sue sent James out same day. James was incredibly professional and easy to work with. He took the time to understand my issue and gather the full context of the situation to inform next best steps. He successfully fished out the foreign object my kids lovingly "sent to the ocean" (we're on septic lol) and had us back up and running in no time! Hope I never have to call again given that would mean I have issues but when/if I do, I won't call anyone else.

Wish I could leave a negative star. When the man showed up to fix 3 leaks, he broke the 3 items he…read morewas supposed to be fixing. He went upstairs to fix shower leak, and broke that faucet. He had to go to Lowe's in Springfield to get new parts, and I was probably charged for those. He next tried to fix leak in bathtub in master bath, and somehow broke the drain. When he tried to fix leak in sink in half bath, we ended up having to get an entire brand new faucet system. When he came back a 2nd time to repair the things he broke, I asked him if he is a licensed plumber, and he said he is not. When I called JR to report the problems, he was VERY rude to me, so I would NEVER call this company again.

Efficient, professional, courteous, reasonable. I would highly recommend this company hands down…read more Very pleased with the experience.

Great guys and reasonably priced. We will definitely be calling them for future projects. Highly…read morerecommend!

I had Stiffler's (specifically, Anthony) come out to give an estimate on a bathroom remodel, to fix…read morea washing machine connection, and to cap off/cut a line to a refrigerator. Each time he was responsive, showed up when promised, did quick but thorough work on the two repair projects, and explained my options before beginning. All that, and a reasonable price. I'm so glad that I found this business!!

The Lee Company has a great deal of makeup work to do to retrieve their reputation with me. After…read moreputting my faith in them, becoming a subscriber and using them for plumbing help, I have had the following experience: I had a shower that was not draining and we called the Lee Company to come and check it. The initial two technicians who came were very nice, very honest and gave us a fair price for the repair. All that remained was for a person to come and complete the tile work. We were promised and set up an appointment days in advance to have the technician come at 8 AM. I received a call about 10 AM saying they had had a problem with the truck and had to take it back for repair. Understandable. However, at 1 PM still no one had come and no one had called. When my wife called to check, someone said that they had come to the gate of our gated community and did not receive any notice so they went away. They did not try to call me, the gate automatically caused my phone. Being in the hospital, I had nothing to do but answer a phone.. They did not try to call my wife. I am in the hospital having to deal with this stress. I had canceled my subscription with Lee Company once before, due to a concern over high pricing of parts that could be found at 1/3 the price.. This company, and these technicians knew of the predicament my wife and I were in. They did little to make things right. Consequently, the technician is now supposed to come the next day. Never mind that my wife had rearranged her life so that she could come tend to me at the hospital but other things as well so that she could be present when they arrived. This is typical of a fly-by-night company not someone with the reputation that Lee Company supposedly enjoys. Even if you reconfirm appointments, sometimes they don't come and they don't call.

Scheduled an appointment online with this Lee Company to get help with my heating system…read more Appointment was scheduled between 8-10am. Called at 9am to verify tech is coming. Was told absolutely. It's 1:05pm and still no tech. Called and now being told it's been rescheduled for two days out. No phone, no text. Just 5 hours of wasted time. I'd get any other company besides this one. You'll be wasting your time with Lee Company.

USA Plumbing out of Ashland City rocks. Jonathan killed it on our service today. Y'all need to…read moreclone him. I recommend them every day all day!!!!

AHS contracted them, and it was scheduled for Thursday, 10/23, from 2-6 PM. However, they didn't…read morearrive until 9 PM, and it's hard to trust their claim that they will submit the report. Diego, who I assume is the manager, and Kevin, the person who came to the property and was told he will submit the report. Now, it's already Monday still nothing has been submitted regarding the outcome. Lack of communication and is really unreliable.

Replaced two dog doors, they look great. Thank you for all your hard work. He was very polite,…read morehad a shop vac to vacuum up when he was done with the job. Will definitely hire again.

Ken assisted us by replacing a lighting fixture, even doing me the favor of driving me to different…read morehardware stores to find a proper replacement, and then completing the installation quickly and professionally. Many thanks!

I called Sugar glider plumbing out for a toilet clog and the friendly staff did a amazing job. Work…read morewas done cleanly and professionally and they had no problem explaining the ins and outs of the process. Pricing was fair and staff seemed very knowledgeable. 10/10 would recommend

From the owner: Services water heaters, sewer drains, recipes, repairs on toilets, shower valves, tub valves,…read morekitchen sinks, bathroom sinks, unclog drains, jet drains, fix leaks.

Was very professional and on time and thorough. Keep in mind they don't take credit cards but…read morehighly recommend.

We've used Jack Ward on two occasions and both went swimmingly! For the latest visit, they were…read moreextremely communicative. They took down as much information as possible to understand the situation. Then the plumber called and talked through it some more. He kept us updated on his arrival. When he was working to fix the problem, he talked through what was happening and how he was going to fix it. We're about three weeks out of the issue and *knocking on wood* everything is working as expected. Overall, we were very happy with their customer service and work!