Unfortunately, I am looking for a new agency this year. I bought my Travelers Insurance…read morehome/auto/umbrella policies here since 2020, but I will not return. My homeowners premiums increased in 2025 by 40% with no explanation or concern from Atlas. In July of 2025 I received a notice letter from Travelers notifying me that my homeowners policy would renew in August 2025, but the deductible for hail/storm damage claims was increasing to $2,500.00. Presumably this was due to hail damage roof claims in my area. The next month I became aware of hail damage to my roof and filed my first ever homeowners claim. Travelers denied the claim due to "wear and tear" ignoring photographs of hail damage. Travelers has now denied my appeal of the claim even with a public adjuster and an independent report showing multiple areas of hail damage. Several other homes in my neighborhood have had recent roof replacements due to hail damage. Other companies covered those claims on roofs the same are as mine. At the follow-up inspection for my claim appeal, the adjuster said he would "try to get it right this time" to get my claim approved. It was promptly denied again claiming vague "wear and tear" excuses. From my work expertise in the insurance industry, I know that brokers/agents can assist with claims if they want to help and keep your business. Atlas Insurance has taken no action to assist with this claim or support me in any way. They just assume they will continue to get my business and couldn't care less about my claim when I actually need coverage. Because I filed this valid claim that was denied in bad faith by Travelers, I will now be required to replace my roof out of pocket before I can change insurance carriers (and brokers) later this year. I have also never received some of the policy premium discounts that I was promised when I signed up with Atlas in 2020. Hopefully other people have experienced better treatment and service from Atlas and Travelers.

From the initial call to the quote being delivered I learned so much about insurance I never knew…read morebefore. Great service anytime I need anything! Thank you Eddie and Staci for taking care of my insurance needs!

Janet is the best insurance agent in town. Saved me hundreds and informed me of every detail of my…read morepolicy. 10/10

From the owner: Fields Insurance is a RamseyTrusted® Independent Insurance Agency that partners with multiple…read moretop-rated insurance carriers to provide you with more choices and better coverage options. We offer a full range of personal insurance products, including auto, home, renters, RV, boat, motorcycle, and more, as well as commercial insurance solutions such as general liability, commercial auto, workers' compensation, and other business coverages. Our goal is to help you protect what matters most by finding the right coverage at a price that fits your budget. At Fields Insurance, we are committed to providing personalized service, expert guidance, and insurance solutions that are simple, affordable, and comprehensive.

Great service! Karisa helped me figure out which plan was best for me and my family! highly…read morerecommend if you're looking to change insurance!

From the owner: At JIG/Jackson Insurance Group, LLC we work for you not the insurance companies. We can customize…read moreyour coverages from several different companies to get you, your family and/or your business the most competitive protection. We offer services for Home, Auto, Life, Business, Commerical and Bonding.

Excellent service. Fast and efficient. Just needed one simple small policy and appreciated not…read morebeing pressured to add to that. Will definitely be adding policies in the future as needed. I recommend Jason highly.

From the owner: Whether you're looking for homeowners, auto, renters, life, business, or any other kind of…read moreinsurance, our local team is here to help you understand the insurance coverage that may best fit your needs. Serving the Seymour, TN area since 2020, we make insurance simple. Stop by in person, reach out online or call/text 865-444-0737 to get a FREE, no obligation quote today. Coverage you need, service you’ll love.

Ashley was very helpful! She made the process very quick and easy and tried every way possible to…read moresave me money!!

Ashley was a great help getting our homeowners insurance and vehicle insurance in place for our…read morehome in Loudon as we moved from out of state. Thank you!!

Lee Henry is a great insurance agent and a good guy too. Not only does he work hard to get us a…read moregreat price, but he also helps us to understand what coverage was right for us. We feel really great about working with him and he's a kind, funny person too. I would definitely recommend him!

From the owner: Our Crossville Farm Bureau Insurance agency is here to help you for all of your home, car, life,…read moreand renters insurance needs. Contact us today and find out why Crossville turns to us for insurance and award winning customer service. Farm Bureau Insurance of Tennessee has agents in more communities than any other insurance company. We cover more homes and autos in Tennessee than any other insurance company and we are one of the top writers of individual life insurance policies in the state.

I just moved here from Northern California and this State Farm office has been very helpful and…read moreprofessional. They did my homeowners insurance quote lightning fast, and transferred my policy's with ease. The customer service is why I have stayed with State Farm for over 30 years.

I worked with Tiffany to move my insurance to State Farm…read more She is great and knowledgeable' I got the same good coverage plus way lower & 0 deductibles and renters insurance for what I was paying for $1000.00 deductible . I'm so glad I called

Ronnie Mackin State Farm office is what you would want if you were going to build an insurance…read moreoffice. It's like having a family member that has an office. Insurance is like that product you don't want but you must have. But who do you trust? Who will answer your questions best on what is best for you, not what is best for them. Ronnie a Mackin has been great to work with even when things are not going my way! Great group of new family members!

Excellent Customer Service. Deb has gone on & beyond to make sure I have been taken care of. It's…read moreextremely refreshing, especially in today's world, to have capable, knowledgeable people with excellent work ethics when you need them. I would highly recommend Ronnie Mackin because Deb & Chasity are Superstars.