I dopped of a pair of boots I've been having for some time. I know it would have been cheaper…read morejust to buy another pair. But hey these are broken in and are very comfortable. They did a fantastic job on my boot! The heel had completely separated from the body, and they reattached it so skillfully. I had a pair repaired by them 5 years ago and I still use them to this day to do work outside.

Amazing work repairing my wife's luxury backpack!! Very friendly and extremely helpful!!read more

In brought my shoes here once and when I picked them up there was polish all over the laces…read moreBrought them back and the guy said "Throw them on the washer, that's an easy problem to fix" Yea dude I shouldn't have to Never going back

Brought my boots over one afternoon recently *Sept 2014* I was told they would be ready on Sunday…read morebetween a certain time. I had to leave work early to drop them off because they close at 5. I get there and the lady tells me it is no problem to have them ready. I would have brought them elsewhere but I needed it done quick (Tadora's INSTANT Shoe Repair) Yeah right. I show up Sunday and there is no one there. The sign says they are closed. I try calling and nothing. This place is across town from where I live. (2 hours wasted so far). Monday morning I go to try and pick them up....they haven't even started working on them. (Another hour wasted) Horrible Liars Lady behind the counter looked like she was on drugs

This is one of the worst Macy's locations I've ever visited. The shoe section had a very limited…read moreselection, and not a single employee offered to assist me. I honestly wouldn't recommend coming here, as the store feels poorly maintained.

I'm not really sure if my review can top Lakiesha's (who was first to review and has the funniest…read morereview I've read in a while) but here are my thoughts nonetheless. Macy's has some great sales online all throughout the year and as a bargain loving girl I find myself checking the site often. If your store doesn't have the item in stock, Macy's will ship to your store free and it's free to pick up. I've scored some major bargains this way. Gifts, shoes, makeup and accessories! If you're willing to do a little sleuthing around the site you'll be sure to find a treasure for a fraction of the original price. If you decide to ship to store just go through the junior department at this particular location and the pick up counter is right there by the entrance. Easy! As for the girl who is stealing everybody's man, well I haven't encountered her yet. Just to be on the safe side, though, in the words of Beyonce...ladies leave your man at home.

I should of read all helpful comments before I went to this place twice ! It such a waste of time …read more Lafayette , this place should close down , the customer service were so below average,not clear informations , below average for communication and not to mention the worker said I need an appointment before I come . Hah ! If you didn't sell your old items there lately just put a sign upfront of store that you are not accepting anymore items so we won't step in at all! The store itself rate one star should not act like your better then customers! Won't return back I would rather keep my cloths hang in my closet or donate for a good cause .

I can't say I was impressed with this place. We dropped off a large box of clothing and shoes, many…read moreof which still had price tags. When we returned three hours later, we were told they'd had a rush and hadn't gotten to our box. We asked if we could pick up the items the next day since we live out of town, but they said everything had to be picked up by 7 PM that same day. I asked one of the workers how long it would take to process the items, and he directed me to the lady at the front desk. I had already spoken to her, and she thought the items had been processed but hadn't been entered into the system yet. It seemed like there was a lack of communication among the staff. I also looked at several of the items for sale. Many were outdated, and the prices were quite high for used clothing.