I wouldn't give him one star!! Every time you try to reach him he's never in the Carpentersville office. Doesn't return phone calls EVER!!! Too busy at his Elburn office. Must be making more money there to care about us fools who blindly give him money month after month. When I have an issue and I would like to speak with the LICENSED BROKER not his insubordinates. Take your business elsewhere because it's quite obvious he doesn't care about his customers. Especially when double dipping is involved!!! read more

Mark is a true insurance professional & a great resource when I have questions. Him & his team do a great job at keeping in contact with me. Highly recommend this agency! read more

I use Mark Sychowski for all our insurance needs. We have rental properties in addition to our personal home and auto insurance and he responds quickly and is a great resource of information when things come up. Its nice to have a relationship with an agent who can handle all our insurance needs in one place. I would highly recommend Mark. read more

We've used Mark and State Farm for our Auto and Homeowner's Insurance for several years now. Mark has always been responsive and easy to work with. But where we were really impressed was by how responsive he and State Farm were when our basement flooded! The claims process was really straightforward and efficient with State Farm. They worked directly with our restoration company, they also had a company who could come out and do repair estimates which were very fair, and they then paid out promptly. As awful as it was to have to deal with a flooded basement, we really appreciate how great State Farm was to work with. And Mark was terrific about answering questions we had - this was our first (and hopefully only!) flooded basement - and being our advocate. And we also really appreciate how, years earlier, he helped us set up our homeowner's insurance policy with the right coverages so that we were fully covered with the basement. read more

I have had many policies for home, car and investment with many providers (won't mention who). I shopped around and when I found Mark I felt blessed!! He went the extra mile by going over all the details and applying all the extra deductions that the other agents missed. He saved me some big time money$$$. His service is also top notch. He follows up with me regarding new programs and always personally returns all my calls. After all these years I have someone in the insurance business that I can count on.. This guy is as good as it gets for sure!!!!!!! read more

When I converted my policies to Mark he took the extra time to go over my total portfolio and made significant changes. He removed outdated coverages, changed existing coverage levels to reflect current needs, and added coverages that were appropriate for my current life cycle. I'm in a much better place since Mark became my agent. - John read more

There are Insurance "salesmen" and then there are Insurance "Educators". Mark is the latter. He took the time to educate me on the needs of insurance and "right-sized" my auto, home, umbrella and life policies. Compared to other vendors Mark saved me hundreds of dollars and the trust I have in Mark means I will be a loyal customer for years to come. I highly recommend Mark for all your insurance and personal finance needs! Thanks again Mark! - JS read more

I've worked with Mark over the past 2 years and have always been impressed with his proactive approach whether recommending changing coverage to be more in line with today's standards to explaining other areas within State Farm that can benefit my family. Mark and his staff are very responsive and seem to genuinely care about our business which is a rarity these days. I highly recommend Mark as an agent. read more