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    Mark Upton Auto Repair

    5.0 (3 reviews)

    Services - Mark Upton Auto Repair

    Routine automotive maintenance

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    23 days ago

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    13 years ago

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    Davenport's Service Station

    Davenport's Service Station

    (6 reviews)

    The correct name of this business is:…read more Davenport's Service Station http://www.exxonmobilstations.com/24155-davenports-shelburne I stopped for fuel for the rental car on my way out of Shelburne Falls headed back to Hartford-Bradley International Airport and stopped here. I was surprised to have a lady come out to the car and refuel the car for me! I've not seen a full service gas station in recent memory - except in New Jersey! This station offers Mobil brand fuels. There is also a convenience store here.

    Ignorance!! I stopped at this station and was surprised that…read moreit was "full-service"... Little did I know it was full BAD service! I drive a Mercedes and anyone who drives a high-performance German vechicle knows that they should ALWAYS have a minimum octane of 91! This requirement is so important for the engine that there is always a label by the gas cap! The woman was quite busy filling multiple vehicles -- she started mine and went to help someone else. After a few minutes I glanced over and saw that she was putting regular gas in my vechicle!! I jumped out and stopped the pump! When she came over to ask me what I was doing , at told her that people are never supposed to put regular gas in a vehicle like this. She defensively said, "I know that applies to all BMWs,Mercedes, & Audi's" So, I asked her why the hell did she put regular in then?. She replied that when I arrived she said"fill it up with regular?" As I am sure she does to all customers. THAT IS NEGLIGENCE!! If she knows that a vehicles REQUIRES a higher octane she should ask by default fill it up with 91 or 93 octane? She offensively told me a lot of customers put regular in. If that is the case then they should be the ones to request it! Regular gas should not be the default when a vehicle can be damaged by using it! This is the first full-service vehicle I have been to in many years... now I will be aware... but I still think this was negligence on her part!

    Green River Auto - 2014 Forester

    Green River Auto

    (2 reviews)

    Doug and his crew are awesome!!! Ryan you rock!!! My cousin…read moreand I were looking for a dependable vehicle in a tight budget. They nailed it!!! And between them and a great insurance agent we were able to buy the car, get insurance and get registered and plates all within 6 hours!! Green River Auto cares about their customers. They are now on our Christmas baking list and will be our go to garage for any car related stuff.

    This place is the BEST! My sister and I went in and told Doug what we're looking for and how much…read morewe could spend. It's a vehicle that's not all that commonly available in this part of the country, and our price limit was right at the limit of what would be reasonable. He listened to us very carefully, asked lots of important questions, then set out on what can only be properly described as a "quest" -- and FOUND exactly what we were looking for! He was able to negotiate a great deal on it for us, then brought it back to the shop. This is where it gets even more wonderful, because the shop is known for being owned and operated by a mechanic with a sterling personal reputation and professional credentials, having trained in a shop up in Guilford, VT that is literally known as the very best one in the whole area. They assured us they'd go through and fix anything and everything on the vehicle that needed tweeking or repair before we picked it up, to make sure it was up to THEIR standards of excellence -- and that the price would not go above our limit even if they had to eat some of the cost. They explained this is because they shopped for the vehicle with their mechanical expertise, so if it cost more to fix it was that they'd assessed it wrong and should make good on it. Well, long story short, we took delivery of exactly the used vehicle we wanted, in perfect shape, looking like it came off a showroom floor, and it's everything we could have dreamed and hoped for. In the process, we found a mechanic we'll use and trust from now on, and made friends to boot! It's not easy to find a really superior mechanic and shop that has a personal value system based on ethics of doing what's right. Green River Auto is that place! And if you want a used car, I honestly do not see how you can do ANY better than you will if you go talk to Doug there. If he can't find it for you, it's not available. I've lived all over the country, from Texas to California and back again, and I have NEVER found a shop like this one, and never even imagined a person like Doug existed. He's literally come up with a whole new wonderful way to buy a used car you can count on, rely on, and be overjoyed with.

    Pleasant Street Auto

    Pleasant Street Auto

    (10 reviews)

    Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

    Choosing a new auto shop is a difficult task. I know very little about cars, and it seems like…read morealmost everything related to cars is very unfriendly to women, or maybe to people in general. So I looked on Yelp to find a place in the area that had good reviews. Pleasant Street Auto only had two reviews, but they also took the time to post their own description. And, I liked the range of photos (I'll admit that I was a bit charmed by the photo of someone spray-painting a dinosaur) and the notion that there would be a place to sit and do work, comfortably, not literally sitting outside on a curb as I've had to do on occasion in the past. I was not a great customer up front, I'll admit. I completely forgot our first appointment, and then I became lost on my way for the remedial appointment. Throughout, the staff was patient and professional with me. I can't say a word about the garage/work area because I never saw it, which felt a little odd, but I could certainly get used to it! I don't have the slightest idea what the machines and tools are for, anyway, and so I don't know that seeing and hearing mechanics work really enhances my experience. Instead, I left my car and keys and waited inside. The front desk manages repair work, body work, and also Hertz rentals. When I made my oil change appointment, I was a little worried that I might have a serious issue discovered, and I might therefore need to rent a car. If this had been necessary, I could have managed it all at one location. Convenient! The oil change didn't seem to take all that long. I should have timed it, but I didn't. I think the total wait - even though I was late for my appointment, was well under an hour. During that time, I tried to take advantage of the homey waiting area with a t.v. (though the cable was stutteringly-intermittent), WIFI that didn't seem to work at all, and computers with internet service that required someone to come in and fix it for it to work at all. The computers were kind of old, dodgy, and dirty, but I was able to do some work, which was great. For families, there are toys and books (for kids and adults) and an area for children to hang out and play. I can only imagine that, since the space is open and adjacent to the desk area, it's not much fun for staff when the space gets "active," but it's very nice an accommodating. Overall, this is a huge leap over sitting on a solitary chair in a drafty space next to a noisy garage, or as said, literally sitting on a curb because there's no indoor seating at all. The best bit was that Lee, I believe a member of the family who runs this business, came out to speak with me personally while they were finishing up with the car. He spoke with me in language that I could understand, but not with condescension. There were a number of potential issues with the car, and he prioritized them for me, but he didn't make me feel pressured in any way. I feel like Yelp helped me to find a great fit for a new auto shop, and it's a great relief. I'd highly recommend this establishment to anyone who wants to feel confident about a family-run business that is professional, caring, and extremely well-rounded in terms of services available at a single location. With comfort, too! Great, great experience overall.

    Green River Auto

    Green River Auto

    (1 review)

    We are new to this area and we drive older vehicles as a necessity. So we need a really reliable…read moremechanic. I am a little bit of a gear-head, having taken apart antique tractors and done repairs on an old flathead V-8 Ford sedan, for instance, and I also happen to be a women in my 60s. That means I expect a mechanic to talk to me, not at me, and to make sense. I know I don't understand that much about modern engines, but that doesn't mean I'm stupid. So I expect quite a bit from a mechanic: competence, respect, and real engagement. What I did, to find a mechanic, was go to the gear-head discussion boards where guys who work on their own cars and trucks advise one another about where to go in the event of a problem that's too big or too baffling for a backyard effort. Very quickly I learned that the mechanic with the best reputation in this entire part of New England (northern western Massachusetts and southern Vermont) is a guy in Guilford, VT. -- *and* that one of his chief mechanics, Rich, had recently set up his own shop in Shelburne, MA near the city of Greenfield. Several guys had already been there for work and sang the shop's praises, saying they'd had Rich work on their cars when he was still in Guilford and that he'd brought the same skills and value system to MA when he opened his own shop there. So of course that's where we went. It's literally right down the road, but I would honestly keep going there even if it was several hours away. At one point, we visited the shop and I saw what was going on: it was really actually beautiful, the way they were doing stuff. You know when you see a clean shop where parts and tools are organized that it reflects the underlying attention to care and detail a shop really needs -- especially in this day and age when so much of what they deal with is electronic. Those sensors and chips require care in handling that stuck bolts and nuts don't. These guys were doing it right! As it happens, one of their mechanics is also a used-car buyer for customers, so we even had this fellow, Doug, see if he could find the used car I'd been searching for ineffectively for weeks. Man, did he ever come through for us! This shop is a class act all the way, and every mechanic we met there was first-rate. I've lived all over the country, 8 states from Texas to California and back in the last 30 years (I'm 64), and this is hands-down THE best shop I've found. And believe me, I work hard to find the best mechanic in every place I live. There have been a lot of good ones, too. But Green River Auto and Rich and Doug are the best. You cannot go wrong with them.

    From the owner: Green River Auto Inc. is a full-service auto repair shop, providing vehicle maintenance,…read more mechanical and electrical repair. We are also a registered emissions repair facility and licensed used-car dealership.

    Mark Upton Auto Repair - autorepair - Updated August 2026

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