No-nonsense, effective professionals, repeat customer & they consistently shattered my expectations…read morewith results while treating you like family.

Had my 4Runner towed there based on reputation. The communication was professional and consistent…read more Prices seemed high but their diagnostic test helped with preventative issues. Recommend if you want quick and trustworthy advice and communication.

Stay away from this charlatan of an auto shop. I took my vehicle in and told them exactly what the…read moreproblem was as I had another company do the diagnostic. They proceeded to charge me $212.66 for reading a code which O'reilly did for free in about 5 minutes. Charged me $182.87 for labor, just for that. They want to charge me $500 for parts and $330 for labor to fix the car, a total over $1,000. I found the parts online for $150 and saw that it would take about two hours to fix according to multiple websites. I would have paid up to $500 for this fix but they wanted to charge double. Stay away unless you want to get ripped off.

When we relocated to Pensacola both of our vehicles were being shipped from Hawaii. In the meantime…read morewe researched a repair shop on the Gulf Coast. Luckily we found Gary Sapp Automotive on Pine Forest Road. Dolly and Doug were extremely helpful to us newcomers. Since our arrival of our cars we had several minor and major repairs done. The pricing were upfront with no hidden charges. The repairs were done in a very reasonable timeframe. We feel very fortunate to have found an amazing place in our neighborhood.

Leroy then Steve at Professional Automotive helped us out in a big way by getting a starter put on…read moreour car before we finished vacation and had to make the 400 mile trip back home. I called about 8:15am on this Friday and was told they could get it done if I could get the car to them. Thankfully it cranked to get me there and get it done they did. They did the work as I waited with the parts delivery being the only hold up. I was back on the road a little after 11:30 and all was well. The quality of car care was very good and made shorter work of the job than the YouTube crowd. I would highly recommend Professional Automotive. As for pricing I was not put off in the least with the price for the work as I was given all that I asked for on very short notice.

This is Su with the Kia and its brakes. From the time I called to see they promised a low price and…read moredespite the extra work kept there word. They were very nice and kept me entertained. Very polite and patient people. Very respectful. I had a great experienc.

They installed a new timing chain and water pump but didn't even check the thermostat. They…read morecouldn't fix the blower motor and blamed it on my vehicle, it is on my receipt. My battery was left loose and moving as I drove home and a huge stain of some sort of fluid on the engine fan shroud cover. All this after they kept my Jeep for a full week and I paid almost $1,200 for it. Less than 90 days later I saw the first leak ever, so I went back to find out what was wrong and it was the thermostat. They wanted almost $300 or more to replace it, when it would've only been an extra $50 - $100 if one of the 3 ASE Certified Mechanics had thought about it, or was it a way to be sure I would bring it back and pay more money? I do not recommend taking any chances with this repair shop. They used to be all about the Customers but now it is all about the billing.

Yes, have you strong automotive for over two years now since coming back to Pensacola. I…read morerecommended them to numerous people, all of which have been satisfied with their service. I've gone back to them for numerous issues with my two vehicles, and they consistently do a good job repairing always, explaining the bill and the services provided. Chris and Brendan are really nice guys and honest to deal with.

My name is Howard Vanover, i was able to bring my car in, and have everything i needed done to my…read moretransmission done with swiftness and cost effectiveness. Stuart and his employees were super professional. honestly the only people i would want to work on any of my vehicles and my family's vehicles. Thank you Stuart.

We have brought several vehicles to Stuart and have always been blown away with the attention to…read moredetail, fair pricing and great communication throughout the process. They have fixed things that nobody else could seem to figure out. There is a reason this business has been around for so long; they are great at what they do! If you want a team that is knowledgeable, kind and reliable, this is where you need to go.