Front Desk is TERRIBLE! Not accommodating of unforeseen circumstances. She knew I was rushing from…read morea late stay at work and for being 9 minutes late was told they couldn't see me that day because paperwork wasn't filled out. I was a new client but will never know if the Dentist is good because I couldn't get past the front door. As I was leaving, and voicing my displeasure, the Front Desk actually looked over at a co-worker and actually smirked! And through it all, not an apology or offer to mail paperwork or have me bring it the next day. Front desk is the first impression of your business Dr.Dyer and that wasn't a good one.

I've been seeing Dr. Dyer for 20 years and this rating has nothing to do with service except the…read morepoor execution at the front desk. I was scheduled for 23 December and when I got there it was closed. No reschedule nor notification. When I called to reschedule I was given a time of 9:15 on Monday the 13th. We got there early to be told we were 30 minutes late. They would work 1 of us in. When the lady working at an office desk stated 3 times in a few minutes that "well they are 30 minutes late" I told them to keep their appointment and walked out. What poor customer service and disrespect. After 20 years I guess it's time to find someone who appreciates their customer.

The best dentist's office in Hardin County. I came in for a…read moreroutine cleaning and check-up and was impressed by how friendly and professional the entire staff was. The dentist came in, inspected my teeth, and explained everything in detail. Nothing serious was found. The dental hygienist, Tasha, was incredible. Polite, friendly and professional. I would highly recommend having Tasha clean your teeth. Tasha performed her work efficiently and quickly. I was done before I knew it. Harvey and Nichols Family Dentistry is the only dentist's office I will use, and I want Tasha to take care of my cleaning.

i spoke to Heather on the phone. She went above and beyond what i expected, she was very thorough…read moreand very kind. we had issues with figuring out if the office took my insurance, she took her time and answered all my questions, while also finding solutions for me. i want to shout out her incredible work and her kindness.

Dr. Bunch is the best dentist ever!! He is kind, caring, educated and gentle!!…read moreHe is my dentist and does an excellent job!!

Fantastic staff! Very kind and compassionate as well as patient! Very professional and excellent/…read moreexperienced dentist!

I love both of the dentists at Carnes. Dr. Ann and Dr. Penny are both excellent and personable…read more They are well-staffed with qualified and competent employees. The quality of their work is exceptional. They are usually booked quite a bit out but if you are having a problem they will fit you in quickly. They also are very understanding and caring if you have anxiety around dental work. Just let them know and they will take extra care.

Dr. Durbin and his team are next level professionals. He not only restored my smile, he gave me my…read moreself-esteem and self confidence back. The office is relaxing and clean and the appointments are actually fun. Fear of dental appointments are a thing of the past. THANK YOU TEAM DURBIN! I will never go anywhere else for my dental needs and when I need a good laugh!

I had a dental emergency while still looking for a dentist. A broken molar that needed to be…read moreextracted. I was initially seen as a walk-in at a local dentistry. Oh my! They did minimal and I was still in excruciating pain. A coworker recommended me to Durbin Dental. They fit me right in and Dr. Durbin took care of the tooth and went above and beyond to make me feel comfortable. His assistant was phenomenal and reassuring, as I have high anxiety, and made me feel in good hands. The support staff was exceptional and the facility was elite. Dr. Durbin even called to check up on me after the surgery . Thanks Guys! -Two Thumbs Up!

I have been visiting this dentist for the past 20 years. He and his staff provide great service and…read moredemonstrate a caring and professional attitude. I highly recommend him for all your dental needs. I never wait too long for the appointment and am always happy with the service once the visit is finished. Great service great people.

Had a really good experience here. The staff was very sweet, helpful, and professional. The whole…read moreexperience was painless and the doctor was very sensible and adamant on ensuring I was comfortable the whole time. I would definitely recommend them!

Just finished my semi annual checkup with Dr Brian Hammer of Hammer and Ban Zant dentistry in…read moreElizabethtown, KY. I have been going to Dr Hammer for years and first started with him when his practice opened in Radcliff. The entire staff do a wonderful job taking care of patients. Unfortunately they are closed on Wed afternoons and Fridays which can sometimes cause a delay in getting in although he does accommodate emergency dental situations at any time. They accept a lot of major insurance programs. I often joke with Dr Hammer that he is the only painless dentist I have ever been to. If you are looking for a good dentist I recommend either Drs Hammer or Van Zant.

From the 1st time I came here about 2 years ago, I felt this place was not for me. They treat you…read morelike a number and see too many patients to give good customer service. The dental hygienist, Lauren, was unfriendly, and she didn't talk much. She made me feel so uncomfortable. I could tell that Lauren definitely hates her job. She chipped my front tooth because she does not take her time, and she rushed through the cleanings ect. Dr. Oliver was rude and gave a bad attitude as if he didn't believe she chipped my tooth. I had 3 mouth guards from here that were not made well, and they broke within a short time after using them. These mouth guards should last at least 5 years since insurance will only pay for one every 5 years. Plus, my previous mouth guards, made elsewhere, lasted over 5 years. Dr. Oliver was rude about this as well and kept trying to refer me to a specialist when I had never had to go to a specialist to have a mouth guard made before. I did nothing to cause these mouth guards to break so quickly. The 1st mouth guard lasted only 1 1/2 years, the 2nd one lasted about 6 months, and the 3rd lasted only 2 months. Again, Dr. Oliver was rude and refused to give me a refund so I could go elsewhere and have one made. Plus, the mouth guards were a bite guard and retainer all in one. Since the mouth guards were not made correctly, my top teeth are now crooked. I complained to Dr. Oliver about this as well, and again, he acted as if I was lying. The office manager, Sarah, was uncaring and refused to help me saying their warranty on mouth guards was only 30 days when previously it was 1 year. Further proof that they just don't care about their patients. I told Sarah that I wanted to speak with Dr. Shrewsbury, and she refused to let me speak with him. My husband didn't care for this office either and decided to go elsewhere after going there only a couple of times. He said, "They just aren't friendly there." He said Dr. Claywell and others didn't say two words to him the last time he saw him, so he decided not to go back. The only saving grace here is the dental hygienist, Casey, who was super sweet, caring, and friendly. Too bad everyone else who works here is uncaring and rude.

Wonderful office. Takes great care of my two children who love going to the dentist because of the…read moregreat people in this office.