If you're looking to buy a boat from this place... RUN AWAY FAST. I spent over 4 and half hours…read moredriving from Pittsburgh PA to go look at a Malibu VLX that I was told up and down didn't have any hull damage from a salesman named DANNIE. I asked 5-7 times on the phone if he had put his eyes on the boat and he said and I quote "we don't take in anything even with spider cracks". Upon getting there I saw the damage and Dannie scratched the back of his head and goes "guess I didn't see that". Sure.... As you can see in the photos it was clearly damaged. He then said "I'll fix it" and "well I'll knock off 1,000$" like that's not the point there was damage done to the fiberglass. He then proceeded to argue with me over it's a 20 year old boat it's not gonna be perfect... typical used car salesmen with shady tactics. Stay away from this place. I caught DANNIE in multiple lies. One with the gelcoat, then with the hours of the boat he said and I quote "it's got between 400-500 hours, but definitely nothing over 500" it was 511.... Not a crazy difference but still a lie. Then the back story behind the boat when I got there he all of sudden didn't know much since "someone else took it in on trade" all of a sudden.. STAY AWAY from this place. Can't even imagine what they are hiding about these boats if they lie about the smallest of things and waste peoples time like they did mine. Long story short don't trust this shady boat marina.

We rented a pontoon on Canandaigua Lake and Smith Boys was easy to deal with, had quick service,…read moreboat was clean and in good shape - worked perfectly. Shannon at the front desk and that answers the phone is super helpful and knows all you need. Definitely rent from where or use them for whatever your needs are - especially if you're in the south end of the lake.

I have worked with these guys now for a few years. Always on-time for the day they commit to…read more They installed our dock and our boat lift, sold us the boat lift. They store our boat, pick it up, winterize it, change oil, return it. Such great and reasonably priced service. Highly recommend them.

Outstanding service for many years now. Putting in all docks and hoists and boats each spring and…read moreremoval each fall. They even sold a boat. Todd Herbik the owner, his sons and staff really care and always "do what they said they're going do" which is a really rare thing in today's world. It's about time. I wrote a brief review for one of the few businesses that I think is really worth it! Been in Canandaigua's lake for many decades and with Marine Blue the past 12 years. I've been very happy since moving to them. When one gets older, one tends to take the Longview of things or put them in the big picture. I hear good and bad about everybody. I no longer allow one employee, or single action affect my opinion of a business at all. That said Marine Blue has always been there for us. They can be there for you too! These days I usually get a hold of Crystal or Stephanie on the phone almost immediately. They too, are extremely helpful!

Andy is a great proprietor of the marina. The facility offers mooring, refueling and also some…read morerentals. Andy is well known in the area and is a pleasure to do business with. During our vacation, we rented a canoe and pontoon boat. Both were in very good condition and at fair rates. We look forward to giving more business to the marina when we vacation there again.

From the owner: Fishing gear & live worms No ethanol marine fuel - Gas Dock…read moreBoat slip rentals New & Used Watersports equipment Specialty barefoot waterskiing equipment Boating supplies Soda, Ice, Ice Cream, hot dogs, snacks

Wonderful caring staff, great place for a dock or for supplies. Definitely recommend as their…read moreknowledge and experience is unsurpassed

2017 boat slip was flooded due to high lake water. No refund but I was lucky enough to get a…read morecredit for 2018. However, I sold my boat and wanted to sell my slip. NO was the answer when I asked. This in no way would make one bit of difference to the owner. She is not real warm and fuzzy anyway. I now can dangle my feet off my slip all of 2018. How bout that for customer service. In all fairness they could at least upgrade the docks. I know my $1048 is a good start!!

I went to the Irondequoit store with a straightforward project, replacing running rigging on my…read moreCatalina 18 sailboat. The "gentleman" that waited on me was disinterested, rather dismissive -- "oh, we don't do that" -- even though there was a wall full of the appropriate materials on the wall in the store. When I asked him for a price, he was curt and made no effort to understand my needs. That will be my LAST visit to West Marine, and I plan to share my experience with friends, family.

Great staff and well stocked Marine Store. I frequent here for anything from small hardware to…read moreexpensive parts. Tons of new products and the stuff is of good quality. Huge array of boating products and pretty much the 1 stop shop for this area.

Last week my husband and I reserved a boat. We were excited to have a nice afternoon ride on a hot…read moreday. Packed all our gear and our dog. Arrived a few minutes early. Only to be told they don't have a boat for us. They apologized for over booking. After reading the other reviews, I think it was a blessing in disguise. Needless to say we'll never go there again.

We reserved a pontoon boat for the day (total of $550 with taxes and fuel surcharge). When we were…read moreescorted to our boat, our mouths dropped. It was called the party barge. Apparently there were too many party's on this boat. Every single cushion on this boat had huge tears in them. The boat was wet, full of spiders and moldy. We were told when we got there that we could only go 4 miles out. Also, none of the gauges worked, no depth finder, trim gage or radio. It was embarrassing pulling up to the Tiki bar with everyone staring at this boat that looked like it was falling apart. We have rented boats at Swan Bay in the 1000 Islands for less money and they were very well maintained. Proof is in the pictures! The only reason why I am giving it one star is because the staff was courteous.

Was looking to get a boat seat repaired and checked out their website where they advertise…read moreprofessional canvas and custom upholstery of seat cushions etc. Stopped in with the cushion and was immediately told they don't do upholstery.?? They couldn't suggest anyone in the area that could assist and were anything but helpful. When it comes time to replace my boat canvas, I know one place I won't waste my time with - Mahaney Canvas of Cayuga, New York!

If you fish out of Olcott, you already know the truth: Boat Doctors is one of those rare shops that…read morestill does things the right way. Karen and Jim aren't just running a store--they're taking care of their fishing community. The selection may not be massive, but it's smart, focused, and exactly what you actually need for trolling Lake Ontario or working the creeks. No gimmicks, no junk, just essential, proven gear and solid boat service. I've seen some reviews complaining about pricing or lack of discounts. Frankly, that doesn't match reality. The prices are reasonable to begin with, and if you simply ask, Karen or Jim will always take care of you in some way. To be honest, the value is good enough that you almost feel bad asking for a discount in the first place. What really sets this place apart is how they treat people. One time I stopped in and realized I was short on cash. Jim didn't hesitate--he loaned me a pack of cut bait on trust alone. I came back and paid, of course, but that moment says everything about their character. That kind of old-school honesty and respect for customers is almost gone these days. I'm genuinely glad this shop is still in business, and I hope it stays that way for a long time. If you need tackle, advice, or boat service--and you value being treated like a human being rather than a transaction--I can't recommend Boat Doctors highly enough.

What a great tackle shop The owner was so helpful and had…read morelots of tips and insights on fishing down there. When I was looking for something specific she didn't have she ordered it for me and had it within a couple days. I can not recommend this shop enough! My go to tackle and bait shop!

This store is fantastic! Love the counter staff and inventory. They always seem to have the parts I…read moreneed! Recently they helped me get some great Truck-Lite products that I needed for my rig!

Called at 12:28 on Saturday and inquired about part- was told they have it so I asked what time…read morethey close- website says 2 but guy says 1 and went on to say please hurry because he closes promptly at 1. I get down there in 7 minutes only to be told they don't have it but they do have one but it's 50% more. I ask if there is anything he can do and he says no. The part is or should have been 3 feet from where he was sitting but never verified he had one- bad business, terrible customer service- lost customer ( mechanic of 30+years 7 min from parts store)

I rented a pontoon boat for two days on honeoye lake on July 17th and 18th of 2025. I was not…read moredisappointed at all with the pontoon boat even though it was older and I was told when I booked it, that it was an older boat, the engine ran perfectly for the two full days! I have to give a shout out to there mechanics because I have rented newer boats elsewhere that did not run half the time I had Them!!! Thanks again, Sean McGarry

We rented 2 pontoon boats for a family trip. Staff was friendly and helpful. Boats could have…read morebeen a little cleaner and the engine on one had some issues so we had to get it repaired. All in all we had a great time and the staff went above and beyond to make our day on the lake enjoyable for all.