Marisa at the Fashion Fresh Strand location is a miracle worker! This was my 2nd visit with a…read moreseemingly impossible stain to be removed. Once again, removal of a stain that we had no idea what it was. First class service. Highly recommend!

Fashion Fresh has been my trusted dry cleaner for over 10 years and Donna has been a familiar and…read moretrusted face. Thank you!

I originally thought this would be a great place to get alterations done. I spoke with the lovely…read morelady that helped me out two weeks ago. I pointed to my dress that had big pulled apart in the inseam. She told me the price which I thought was expensive but I just wanted both sides fix. While this might not be a review towards the Tide Dry Cleaners since they take alterations to a different company. I believe they should at least check to see if the job was done correctly. Let me say all staff was pleasant and happy to help. I didn't even care that it took two weeks to get my dress back. I got to my car to see how it looked. Left side of the dress was great. When I went to the right I noticed it was not fixed. I just paid $20 to fix plus $15 to f and clean my dress. I honestly thought about telling the staff. I didn't want to deal with the hassle of waiting another two weeks for my dress and had to rush to a meeting right away. So I left in good terms and will not return to this establishment. If anyone knows of any other cleaners who do alterations and are fast in the Naples location please let me know. Update: I spoke with Amanda who had emailed me the same day about my incident with my dress. Amanda was professional and very apologetic! I was not expecting an email and a call right away. I was not expecting her to also be so generous. This in my opinion is outstanding customer service! I understand mistakes happen. I am just so happy to get my dress fixed! Thank you Amanda!

This is an impressive dry cleaner. Two valet lines so you don't have to leave your car . On…read morepremises dry cleaning while most competitors are merely drop off places who send clothes to a factory. This both reduces the likelihood off an item getting lost and allows for custom work or requests. Very nice staff who are very responsive and whom hurry to provide quick efficient service. The only drawback concerns alterations. There is only one person who does the pinning and if she is off you are out of luck. Also they contract the work out which means it takes quite a while to get your stuff back.

amazing dry cleaner! You can even drive through, which is amazing. I would definitely recommend…read morethis business.

Very convenient, efficient spot. Fast service…read more Very convenient, efficient spot. Fast service. Summer hours on Saturday are short. They close @6 on weekdays. Will update.

Took in 6 ladies dresses (work variety - no pleats, no beading, no loose belts, etc.). Came back…read moreand told it was $120!!! WHAT?!?! Dresses START at $22, apparently. There is a reason their prices aren't posted...

If you need reliability look elsewhere. This is the third time their pick up / drop off service…read morefailed to drop off my clothes. It's now a three day weekend and no one's around to correct their mistake until next week. This won't happen again because I'll be taking my business somewhere else. The convenience of the pick up / drop off service just isn't worth not having your clothes when you need them.

they are cheap and do an ok job. but, the girl that rings you out has no class or manners. I…read morewalked in there, and she did not even acknowledge me. I told her typically people say hello, how can I help you when you walk into a business. she looked over at the old man sitting down on the other cash register and she said I said hello, and he actually backed her up, and I said well I am sorry I did not hear you. In the most RUDE condescending tone she said IT SOUNDS LIKE A YOU PROBLEM wow. And get this, as I am walking out a man walks in to pick up his stuff and yep she just stood there, and did not greet him...just no class, no manner, or customer skills. really it is very sad

This business is not 1 Hour Professional Dry Cleaners. It's name is Martinizing Dry Cleaning. It's…read morea locally owned franchise business that has been in business under this name since 2019. They don't offer 1 hour cleaning, however, they can do same day service. If you drop off your clothes by 10:00 a.m. they can get them back to you by 5:00 p.m. that same day!!!

great service, staff was very helpful and friendly. We are…read morefrom California and came for the AYF championship. Great place and convenient since they have you exchange cash for coins

Got there name from a friend, needed every piece of clothing, linen, towel, bedding. It was hundred…read moreof pounds, Omg the people who there, all where nice and very helpful. Picked up loads every day for a week, they helped me load everything if I could give them 10 stars I would.

No extremely unorganized Not the same ownership As before…read more Been a customer for 10 years and I can see the difference in the quality of their work. You get what you pay for.

The owners are CROOKS, LIARS AND HORRIBLE people. We have asked for NO STARCH. They ignore our…read morerequest. The ironing is ALWAYS mediocre but we continue to return. But the last time I went in - Saturday, February 17, I found my plea for no starch ignored. A woman in line behind me backed me up that they NEVER liste to requests and that my husband's shirt was HIGHLY starched. But the FINAL STRAW is my expensive, new blouse which I asked them to be careful with CAME BACK WITH ONE BUTTON BROKEN OFF!!! The young woman who runs the store promised to have the owners call me during the week. I never heard from them. I truly wanted this to work out. I called her again but her hands are tied. It's not her fault she works for unscrupulous people. We have brought our drycleaning to these people for years. We've spent hundreds of dollars on dry cleaning. Let's not talk about misfortune in supporting this business, let's talk about shame!!!!

Service is great. The prices are reasonable especially if you watch for offers in the app. I…read moredropped off a pair of pants ($5 with promo) and forgot about them. The store called me a few months later. They were still smelled fresh.

Tide has completely ruined my custom handmade designer curtain not once, but twice costing me over…read more$3,000 to replace this item that is 1 of 4. This is the 2nd time Tide has completely ruined my household item. Returned it to me shrank by nearly 1 ft and told me they would refund my bill but do nothing more. This panel is 1 of 4 and now my entire living room is without curtains because of this terribly incompetent dry cleaner. Incompetent staff and RUDE MANAGER NAMED AMANDA. NEVER take anything you care about to Tide dry cleaners they will ruin it!