Choke Aloha! The best customer service. They got the glass I needed cut in less than one day and…read morefor a very reasonable price. I highly recommend them based upon customer service, quality of product and Workmanship, and price.

I've been working with Mara to get a couple of large glass sliders replaced and she has been…read moreabsolutely fantastic to deal with. Always helpful, organized and professional, but so friendly with it. 100% customer service at all times. I had a quote a few years ago for this job but didn't go ahead with it on the property I manage. Once I contacted them again they pulled up the previous quote, obtained new pricing from the manufacturer/shipping, and have arranged to come out and remeasure to ensure it is a perfect fit. I'm impressed, so many companies are hard to track down and keep the momentum going on Maui, but Mara has the operation running like a well oiled machine. Even with fire complications making it hard for them from the recent disaster. If you are looking for help with glass on the west side I would definitely recommend this company for their professional, friendly and speedy service.

Preston and his team were very communicative and helped guide me throughout replacing 5 windows and…read moreinstalling 2 air conditioners. He could have rushed the job but took the time to do it right. Will definitely be reaching out when for any future window work.

The door to my lanai screeched when I opened it. I wasn't able to tell where the awful sound was…read morecoming from. I tried a few things, but no improvement. I asked Yelp for a recommendation and Oahu Windows and Doors contacted me very quickly. They said they would send Nick, "our repair guy," out to take a look and give me an estimate on a repair. Nick arrived exactly at the appointed time, took a quick look (and listen) at my door and diagnosed the problem in a minute or two. Then, since the problem was a seal on the door, asked me if I simply wanted him to remove the seal to stop the sound, and gave me the pros and cons of doing so. I said yes and he removed the seal and put things back together. He gave me some tips on what to use to lubricate the door, as well as--if I ever wanted to replace the door--what I should look for and how to save money. Nick was knowledgeable, personable and effective in solving my problem. I highly recommend Oahu Windows and Doors.

Kawika did his usual superb job on our windows. I always appreciate his attention to detail (this…read moretime he noticed a screen that needed replacing), as well as his friendly, polite, and professional demeanor. Mahalo, Kawika!

As always Island Windows & Doors continue to provide the best service. Their windows are great and…read moretheir maintenance is even better. After their complimentary service & maintenance included with my original contract. I decided to purchase their service package to continue the longevity and up keep of my windows. They're very professional and there whenever I need them, special thanks to Kawika, the maintenance tech that always comes out and makes sure I'm taken care of. I highly recommend them for your next window project.

Fours days. Four glass sliding doors. Nine windows. And mostly a crew of two…read more We had a really amazing experience with the install of our windows with window world. Alex was here every single day. He brought Scott and Anthony with him on different days and I couldn't have been happier with the crew we were given. Every morning we talked about the plan for the day, and what they needed from me. Some days they needed nothing, some days I had decisions to make. The thing I liked the best was I never had to bring anything to Alex's attention. He was on top of everything. Taking a little longer to get a certain window done? Alex told me. A screen needed to be resized and put in, he let me know before I noticed it wasn't there. Or the fact that one of the sliding door screens came in slightly bent. Just enough that you had to be particular about how you closed it all the way.. Alex told ME about the problem. That he already had a new one on order and they would get it handled. I didn't have to find it first a week later and ask to get it replaced. If there was a problem, he already had a solution. And when the typical finishing for the windows wasn't going to work, he took the time to find a solution that came out absolutely stunning. The initial quote and set up process wasn't quite as smooth. I felt like the communication could have been better once we signed the contract. Lack of contact made us a few weeks later in the schedule of getting them installed and that was a bummer. But the actual install couldn't have gone better, and it was meant to be I guess. Window world won't be your cheapest option. But they back their work, they stay until it's finished and the lifetime guarantee on their windows is great peace of mind. I would recommend them a million times over.

We had great customer service, from measurement, estimates and installation. I was impressed to the…read moredetail of work when installing was taking place. The installation crew, showed up ( 2 day project) knocked it out and cleaned up. We love our new installed dual pane windows with a lifetime guarantee! They just make our home look so much exquisite!!! If someone were to ask me about these guys coming out and workmanship, I'd definitely say Highly Recommend! I'll be bringing them back in a few months to knock out a few more to complete our home.

Tim was very responsive to our needs and helped with our remodel. We were thankful to finally find…read moresomeone who was responsive and helpful in a last minute situation. We appreciate your assistance!

This company has a high standard and efficient. They answer your call for service quick and…read moreschedule appointment fast. The staff are knowledgeable and professional.! They recommend job that good for your needed not only good for their business. Very happy with them so far. Candy W

From inquiry to install Windows Hawaii took such good care of us & our home!!…read more This company is by far the absolute BEST company we have worked with. 1st Mario came -his cool, calm, local vibes personality made us feel like we knew him for years. His expert knowledge of the product, the demo, & clarification of time dates of install gave us all the tools we needed to feel confident in moving forward with choosing Windows Hawaii. We talked over the price - we felt we were getting a great deal compared to the other estimates we were given. Windows Hawaii has better quality products. 2nd Kurt did measurements. He was kind, professional, took some notes & was on his way - super impressed with his efficiency. 3rd- installment JP, Jona, & Koa did ALL the demo, install, & clean up of all 15 windows of various sizes. I am SO IMPRESSED with all of them! From the moment they arrived, all thru the day, & into early evening hours of each of the install days, these guys worked nonstop!! They are sooooo good at what they do! The 3 of them worked together so well. I could tell this is more than a job for them. They are passionate about what they do & take pride in their work as seen in my photos - the windows are flawless. The 3 of them are all very nice when I had questions. They are by far the absolute best crew I have ever had working on my home. The clean up they did at the end of each day, the only way I could tell someone was there was because it was cleaner both inside & outside than how it was when I left it. Love my new windows Loved the whole process Thank you so much!!!!!!!

After I posted my review they called me 3 hours later to set up my installation. The installers…read morewere great every time they came n cleaned up really well. They even apologized to me this last time but it was the sales department that never followed up with my complaints for 2 years! This was unacceptable because my whole house was repainted except the wall with the unfinished windows for 1 year. Price was great but it wasn't worth the aggravation.

Home Remodeling Pros just finished a complete renovation of our kitchen, and we are totally…read moreimpressed with their work. They transformed our 35-year-old white melamine and Formica kitchen to sleek, flat-panel wood cabinets, new granite countertops (our choice), all new appliances, and porcelain coated cast iron sinks. They did such a quick job of it, it was amazing. There was nothing they couldn't do; they didn't need to sub-contract anything. They were able to troubleshoot every problem that came along, and resolve it without fuss. They kept us informed daily. Communication was excellent. Clean-up was complete. The team was good humored, highly skilled, and sensitive to our need for privacy -- we were present for the entire project. Highly recommend this group for renovations, both minor and major. The biggest bonus? The cost was very reasonable.

I try not to buy into the "grade inflation" in online reviews, but this company gets a long list of…read more5 stars for every aspect of the work they performed. I'm going to be as specific as possible, so you see what I mean. This was a complex project. The house is gigantic, near the ocean, and built like a hotel. It has had very little maintenance since it was completed 35 years ago. Basically, all the windows and doors needed replacement. Greg, the owner of the company, is a smart guy with many years of construction experience. He is a tough negotiator in dealing with suppliers, and was able to keep costs down even lower than we expected. He has detailed knowledge about the pros and cons of a wide range of window and door brands. He told us honestly upfront how certain of our plans would be better if reformulated. For example, we wanted to remodel as needed to incorporate "big doors" facing the ocean. Greg introduced us to Service aluminum doors with narrow frames that slide and stack in one direction, so the opening appears to be very generous. (Those doors, incidentally, slide noiselessly with one finger. Also, the screens are literally invisible; we thought someone was coming back to install the screens, but they were already in place.) We're happy to say that every recommendation Greg made was right on target. Andre, the foreman on the job, is another smart guy, a certified engineer with a flexible and creative approach to problems encountered on the job. He worked in Germany for several years, and brought that country's high construction standards with him. Andre worked well with his crew. They seemed genuinely to like each other. There was no losing of tempers! Every time I looked out to see this group working, I thought well-oiled machine. The crew made fast work of the job. It was estimated by others to take 3 months, but they finished it in 3 weeks. Each step was performed competently, and checked to ensure there would be no leaks or wobbles. The crew had to level large sections of window banks, and they came up with solutions as they worked, so the product is perfectly level and straight. It also looks fabulous! The crew found mold under the trim on a sliding door installation, so they had to remove a sizeable section of the wall surrounding the door frame. They treated the mold and got the area ready to re-apply stucco and sheetrock. The repair is so good that it will not be visible. They found mold under the WTW carpet facing the ocean sliding doors. They pulled up a large section of carpet so they could remove/treat the mold. We now know that a whole carpet replacement is in our future. We wouldn't have known had they not been so thorough. As the work progressed, Greg checked in regularly to make sure everything was going as planned. Andre checked with us daily to make sure we were happy with the work and not inconvenienced. The crew cleaned up daily and then thoroughly at the close of the job. They kept noise to a minimum, and warned us in advance when the work would necessarily be loud. The work crew was remarkably well-mannered and good-natured. There were no bad attitudes. There was no smoking or trashing of the yard. The workers showed up on time on a regular schedule. Every worker had a high level of concern about noise and other inconvenience. Just as the job was being completed, I had to have surgery. When I got home, the crew presented me with a deluxe post-surgery gift basket! This wasn't a bribe; they already knew they were going to get a great recommendation. It was just further testimony to their excellence.

Ok. The owner, Jason Wong, contacted me to rectify the situation. Was very apologetic that they…read moredropped the ball. Made an appointment to fix issue. They need to paint the trim on all windows that were recaulked since white caulk was unevenly spread onto the blue trim. They showed up on time with an apology gift from Chun Wah Kam. . They are cleaning and repainting the window trim as I'm writing this. Happy since we just had the house repainted 4 years ago. I originally chose this company for the lifetime guarantee and quality of these windows. We do love the windows for the past 9 years. Great at blocking out sound and maintaining air conditioning temperatures. It was news to me that the company changed ownership. I'm glad the current owner is honoring the warranty and knew the previous owners personally.

When my mother's house needed new windows there was only 1 place to call - Diamond Head Windows…read more They installed my windows about 2 years ago, and it was an awesome experience. It was a pleasure working with Ryan again and the installation team, led by Stan was outstanding. Very respectful, thorough, and helpful. All the debris was cleaned up afterwards. But most importanly the windows look great and Stan walked me through the operation of not only each and every window, but the security doors as well. Thanks! I highly recommend Diamond Head windows and if you contract with them, hopefully you'll have the awesome experience of working with Stan and team!