We took our African Grey who needed grooming to Katie. She was so careful and really took her time…read moreso our bird was comfortable. He had not been groomed in 20 years. Katie did a beautiful job. We are planning a trip and Katie will be boarding our bird for a few weeks. She has some beautiful birds that are so well cared for and we have complete confidence in her. Thanks Katie!

What an awesome organization! I found a colt (baby crane) in the street last night and no parents…read moreto be found. It was hobbling so I thought it might be injured and took it to the hospital after hours. I called this morning to check on it and let them know that the parents and second colt were still in the neighborhood if it was healthy enough to reunite. They called me back shortly after and said it had a clean bill of health and asked me to stay near the family until they could bring it home. I'm happy to say that the family of 4 is back together an everyone at the facility was amazing. Great group of people serving a greater purpose! If you need a feel good for the day, please watch the video!

This hospital is a god send fir wildlife in need of rescue. Everyone that I have come in contact…read morewith is truly amazing. This is mostly a thankless job & a huge overtaking. I hope they are around for many many years. Thank you for rescuing a turtle, a duck found in the middle of A1A & numerous baby birds for us. Again this hospital does a spectacular job.

We have had "Atlas" now known as Nami for almost 2 weeks. He was one of the males from the march…read morelitter and we were lucky enough to adopt him from Adrienne. We live in upstate New York and this breed isn't particularly common in our area. I reached out to Adrienne and she was so kind to meet my mom all the way at the Orlando airport so she could fly Nami up to Rochester. She made sure my mom had felt comfortable with traveling with a new kitten and made sure that Nami was used to his harness and carrier in the days prior. We received regular updates about vet appointments, lots of really cute photos and videos and she was really helpful about making sure we had all the supplies we would need being a first time cat owner. Boy what a smooth transition it has been for everyone. We have 4 young children and are just in love with our new little boy. He is just as sweet and loving as could be. Plenty of energy for playtime....especially first thing in the morning =) And plenty of cat naps in various hiding places during the day. He is so patient and tolerant of my kids who just love on him and want play constantly. Not once has he tried to nip anyone or scratch. This to me is a testament to the love and care that Adrienne gives each kitten to make sure they are well socialized and broken in around her own family. I have never held a cat prior to Nami but there is no shaking or tension at all.....most of the time it is just purrrrrs and his eyes are closed while being pet. Boy does he love to purr though. We haven't heard a single meow in 2 weeks but he can purr so that the whole body shakes....its hilarious. We couldn't be happier with the whole process and would highly recommend anyone who might be interested in this breed to reach out to Adrienne with any questions. Thank you so much!!

I have a 1-2 ish year old German Shepherd Mix. She is a rescue. Since I got her, Mila has been…read morenotoriously stubborn. She is smart enough to make her own decisions, and that includes ignoring me! Mila and I had previously went to a positive only trainer. That trainer could not get Mila to walk nicely on a leash or perform commands outside my apartment. I was SUPER hesitant on starting "balanced" training. Even before I committed to doing training sessions with Susie, she spent the time explaining her methods and how she teaches dogs. From the get go, before we even started training, Susie took the time to explain to me in detail what she was doing, why she was doing it, and how to respond to Mila's behavior. After 3 sessions with Susie, the dog that used to ignore me on walks and pay zero mind to me is now listening to my commands on walks and checking in on me when I don't ask for it. The three sessions with Susie have been night and day with Mila's behavior. Susie has been so patient with mine and Mila's learning journey. I was able to learn more about dog training and strengthen my relationship with Mila through this experience. You can tell Susie is TREMENDOUSLY passionate about dog training and behavior, and I would 3000% recommend Susie to anyone.

Susie came to help our two newly adopted dogs. First an English bulldog who only ever wants to play…read morerough, hates the vacuum, and can't walk on a leash without dragging you along. As well as our Pekinese/brussel griffon who prefers using the bathroom in the house. She worked so well with our young children and gave them tools to successfully help in their behavior changes. She taught us the importance of fulfilling their needs which meant uninterrupted play time with our overly playful English bulldog. She taught us so much and never rushed. She spent hours helping us and I love that she involved the children. We noticed an immediate difference in our English Bulldog as she worked on calming his behavior and we are so excited to see him blossom! Thanks Susie!

Tammy showed me they most healthiest way my pups should eat 3 years ago and it had been the best…read morething ever for my pups and me. I will always stay loyal to Wags and Purrs because of what Tammy taught me and how healthy my pups are today. Thank you for carrying the best food out there for our fur babies. I will always remember you Tammy. You was always an angel.

After 2 years, I have finally found where Tammy is at! I was working with her at a previous store…read moreand suddenly, she was gone. She has given me such great advice for my 17 year old Lhasa Poo and so, once again I get to trust her to help me with his aging problems. The holistic approach that she brings is awesome. My dog has battled yeast infections his whole life and while medications from the vet didn't cure him, the products she recommended did! I highly recommend her as she listens to what you say and then gives you her opinion without making you feel bad if you can't afford everything she suggests or if you choose to try one or two items. At other stores, I felt pressured to buy what they told me and I have never felt that way with Tammy. I pray that her business prospers and that she is able to help many more fur babies!

Tech was knowledgeable as was the vet they explained everything completely and at a way more…read morereasonable price

BEWARE - Ongoing issues with office management and prescription handling…read more I have been a client at this practice for approximately 14 years, and unfortunately, my experiences with the office manager (female, shoulder-length brown hair, glasses) have consistently been negative. Her attitude and demeanor toward clients have been unprofessional for as long as I have been coming here, and I am confident many long-term clients will recognize exactly who I am referring to. Recently, these issues escalated in a way that directly affected my dog's pain management. I was only given a one-week supply of my dog's pain medication, and it then took an additional three business days just to obtain the printed prescriptions. One of my dog's medications was switched from liquid to pill form due to the office stating they were "out" of the liquid. The pill is extremely small and must now be cut into four pieces, which is impractical and increases the risk of inaccurate dosing. As a result of poor communication and delays, my dog is now without pain medication. The office was unexpectedly closed on a Saturday when they are normally open. I called at 7:00 a.m. the day prior to request a refill of gabapentin. I then received a call after the office had already closed, stating that they "needed more information" to fill the prescription--despite the fact that the same prescription had been filled just one week earlier, with only a one-week supply provided. No explanation was given for what additional information was needed. This pattern feels less like an isolated mistake and more like ongoing control over access to necessary medications, with no regard for the impact on pets or their owners. Additionally, the pricing is excessive. For example, I was charged approximately $40 for 30 gabapentin pills, while the same medication can be obtained through Chewy for about $9.60 for 120 pills. Based on my long history here and these recent events, I strongly caution pet owners. Prescription access is unreliable, communication is poor, medications are delayed or restricted without clear justification, and costs are unreasonably high. When it comes to your pet's comfort and pain management, these issues are unacceptable.

I took my yorkie-mix dog here summer of 2013 and he was left unsupervised with 2 much larger…read moredogs... and ATTACKED. My dog lost his eye and had to go through extensive (and expensive) behavioral rehab--which I paid for myself!. I know this place has great prices and seems like a great choice--which I myself even made--but if you have a small dog, I would consider taking them elsewhere. I honestly would not want this to happen to anyone else's dog.

We love Pineapple Pets! If you are looking for amazing pet care, updates daily, PLUS cute pictures,…read morelook no further. The staff is very knowledgeable and kind. We had Jessica to watch our two cats while gone for the week and had updates with details and pictures daily with sweet reassurance that our animals were safe in their care. You could not ask for better pet sitting. We will continue to return to Pineapple for all of our cat sitting needs!

Ciera is an absolute professional and took my puppy a long way from misbehaving to general…read moredisobedience.

We did not get the guaranteed results that were promised. Our Doodle does not walk off-leash and…read morewill rarely even walk on a loose leash. We continually use the commands he supposedly learned to no avail. Very disappointed! I feel like we wasted our money.