They are always very friendly, the store is clean, organized and calm. I'm unsure if the staff has…read moreextensive knowledge about animal care, one of the recommendations they made was conflicted with vet advice. However I am willing to acknowledge that may be due to individual accommodations and not necessarily ignorance.

This location has do it yourself dog wash stations - I supply the muscle and the dog and they…read moreprovide everything else. It couldn't be easier especially since the employees are all cheerful and helpful. I have been here twice now just to wash my dogs and each experience was flawless. I was genuinely impressed with the employees. I just wish the one closer to me had a dog wash station too but it's a small inconvenience since I am not mopping up the bathroom, the shower, washing the towels and juggling with my own hair dryer. I will be back.

This is one of the most filthiest pet stores I've ever gone to and will never go back to. My family…read moreand I were in there to get a small pet. We were looking at the fish and noticed that half of them were dead still in the cups or the tanks. One of the hamsters was dead just lying there and you could tell it had been days before anyone would even see. When I mentioned it to one of the employees, they just waved their hand and said they'll get to it when they have time. I was appalled and walked out. I called the health department to hopefully have someone go out there as there are dead animals in their tanks and not being dealt with, and it can be a hazard to other animals being put in the tanks or someone buying a pet that was inside with a deceased animal. I wanted to speak to their manager before I left and they told me that he wasn't available. I've never seen anything like this in my life. I hope that my phone call to corporate can resolve the issues with the store.

Standard-bearer of what a pet store, pet training center, and animal hospital should have. The…read morestaff is friendly enough but I can't verify the humane treatment of animals - or the priciness of the services, especially medical. Another star demerit is that its design is too auto-oriented, suburban hegemonic design that pollutes the environment and worsens our health.

This pet store has almost anything for your exotic needs…read more I'm a cat owner and this is NOT a place I go for my cat nor for dogs, however, I also have a snake and this place is a haven for reptile, bird, and small mammal enthusiast. They have amazing cage set ups, decorations, foods, toys, health and wellness supplies extraordinarily educated Staff members that clearly have a passion for these critters. It's a zoo in so many ways, but one you can find your new best friend in and take them home with all the knowledge you need to give them a beautiful new home and make them a well cared for new family member. After visiting this place for years on end, I hate that I haven't wrote a review sooner because this place is truly a gem of Brevard for any of those that want to see, touch or care for their own unique family members.

I used to visit Incredible Pets when I was at their previous location in Melbourne FL. My family…read moreand I visited this location and I wasn't blown away by their selection of pets. They also used to have an enormous Alligator Snapping Turtle, but they don't have it any longer. They have the name "Incredible Pets" but they just don't have very many incredible pets. On our visit, we came upon a cute baby tortoise, and we were considering getting it, and we were told that he wasn't for sale, but there were no signs or anything letting us know this before we got our hopes up. In fact we only stopped a team member to ask why the tortoise had white markings on his shell, before we found out that it wasn't for sale. I also felt that they should do something to prevent customers from seeing them feeding live animals to the other animals. I walked by a small snake tank, and the snake was in the process of eating a live tiny pink baby newborn mouse, and this really disturbed me deeply. I was raised to love all animals, and we had several pet hamsters growing up as well. Incredible Pets will literally try and sell baby hamsters to their customers, and then turn around and expect their customers to be okay with stumbling upon a newborn baby mouse getting eaten alive by a snake. It really disturbed me. I literally walked around the store trying to talk myself out of having a panic attack, only to stumble upon a tank with a giant toad inside, and then see a tiny adorable white mouse, shaking to death in the opposite side of the tank, that was put in the tank to feed the toad. If Incredible Pets can't feed their animals at night, feed them after hours, cover their tanks during feeding times, or feed them in the back of the store, couldn't they at least put up warning signs for their customers? Children do not need to see this type of thing happening. I obviously didn't enjoy myself here, and my family and I left this store in agreement that it was way too over priced. I did see the employees working hard here and they were all very friendly and helpful. I saw the store was also very clean and it well stocked with pet supplies as well.

I've been to a lot of pet supermarkets lately like Petco, Incredible Pets, and Petsmart. This…read morebusiness exceeded my expectation. I have been looking for a local pet store to supply food for my hamster. I went in today with my expectations low. A very handsome young man named Owen helped me. He recommended multiple things to me. Usually I am pretty cautious about taking advice from pet companies. But everything he said was truly helpful and informative. I am definitely going to make this my new regular supplier. ‍

They always have a wonderful selection. You can get almost anything here you might need for your…read morepets. It's a really nice shop!! I would say the people checking shoppers need to be more socially aware and more friendly, but it is lacking only that. I will go back and I hope the staff can mature. It has a good feeling other than that. They also have affordable toys for the pets in your home! Thank you.

Staff is extremely helpful. Allie is so Great! She carried my 20 lb bag of birdseed out to my…read morecar..and let me know there were additional clearance products in the back that I was unaware of. Each time I go back to the store, I'm always greeted with her smile. Thank you ..you're the best!! Now, each week I look forward to going to the pet store!!

Do not support the store they abuse their animals. I went in to go pick up some cat treats for my…read morekitties and they had kittens on display with completely soiled litter boxes that look like it hasn't been changed in days and no water. Cats don't drink that much water if there was no water anywhere in the entire cage it definitely means they have not been given water for at least the whole day. This is inhumane treatment for any animals that especially baby kittens is cruel. This should not be allowed and I hope that whoever is complicit in this disgusting treatment gets help. This should be illegal. They treat them better Humane Society and pounds and they do at the store trying to profit off of these rescues.

Just moved to the area and had to find a new aquarium store. I've been several times already and…read morethe staff is very friendly and helpful. The owner is great as well, she took time to explain water changes we're experiencing in our tanks and ensured I knew how to treat it properly. You can tell everyone here cares about their clients and I love that about a business.

What a great place. After canvassing a number of places in the area we went back to Nahacky's…read morebecause of the attention and service we received. We were looking for a large tank setup and wanted a place that would take the time to answer a lot of questions, were knowledgeable, and had equipment we liked. Nahacky won on all counts being a family business that really cared. The delivery and setup went smoothly and they took a genuine interest as the tank matured. It's been about 5 months now, we're still learning, they're still teaching us, and we have a thriving fish and coral environment. Additionally they've given us enough help to allow us to do much more on our own, confidently, than I thought we would be at right now. Always have enough time for us, and I've seen it with every customer when we're in the shop. Much better than the more industrial aquarium shops we've experienced.

Stephanie is amazing caring kind and very professional. She took great care of my nervous cairn…read moredog for his first grooming.

One of the few places around Melbourne that offer Fromm dog food. Really love that they have…read moreflexible hours since we have to drive aways to pick it up. Staff is always pleasant.

Locally owned with an amazing selection of products. Friendly staff and offers multiple discount…read moreoptions.

Kind and helpful staff and they carry unique products. Worth the drive, but can be pricyread more

I am not a fan of puppy mill mall shops on principle. If you need pet supplies then this location…read morewill do. I feel sad to see the pippin wire rack floors with only some of the smallest having a rubber mat to get off of the wire. I did not think mall pet shops with live animals were still around. Go to the humane Society and saving animals life.

DO NOT BUY ANY ANIMAL there…read more I bought a dog at Puppies Plus (1700 W New Haven Ave. Unit 651 Melbourne, FL 32904 United States), located at Melbourne Mall. I got her on Feb. 1st. 2023 . 2 days later off to their vet. KENNEL COUGH. treatment turned into pneumonia. Their vet sent her to the emergency hospital. They saved her life. To purchase her was $2700 her medical bills have now topped $3300. I have gone back to the store to talk to the manager. And She had just left. Left my name and number.NO CALL BACK.