I can't even give this group 1 star. Different names, different locations, same phone number! Took…read moremy deposit, refused to give me a receipt, never showed up at our meet location with the puppy I was suppose to pick up and pay my balance. No puppy, no refund! This is a SCAM, do not give your money to this group! Terrible people.

Likes to sell sick dogs to people. Refused to give me my deposit back. Sold the dog I originally…read moreput my deposit on. Such a scam artist.

I took my dog to the Roclledge site: it was beautiful! But…read moreall that glitters is not gold. The front desk is not efficient at getting dogs registered in. If you call ahead checking on availability, pricing, etc The reception desk will inevitably think it's something else. Pricing is clearly labeled on screens above the reception desk. Overnights and daycare are intermingled on 2 screens. No cash, just credit cards, be there by noon or there's a surcharge. Snarky receptionist quipped "just like in a hotel". Next time, we will be somewhere else

This place has changed names at least a couple of times now. Recent change, not only of name, came…read morewith different employees... men working in yard with dogs. My dogs were hesitant to go with them. My one was pushed through gate by employee because she wasn't wanting to go in. Three times, in as many months, one dog had issues after pickup. Next day vet visit. Diagnosis was pinched nerve in neck, which caused back legs to go weak. Nursed back to health & two weeks later back to Woof. He developed kennel cough. Another vet visit. Was told he could not return for 10 days. Third & last time - upon pick up he was down in hips. Could barely walk. Itching & broke out on mouth & under legs. So sad. Vet treated again, & thank G, he's healthy now. After a year or more as client, I will not return. Such a drastic change. Employees attitudes have even been bad. No more pleasantries; one even turned me away because she failed to enter my appointment. I was paying $200 a month for playcare. On top of this, over $600 in vet bills in three month period. My dogs have been home while I research other facilities, & cannot be happier, or healthier!