Quite possibly the best dentist in the Country!! "Where art meets science" couldn't possibly…read moreexplain her practice better! Her compassion, her attention to detail, and her care and choice in each person that you will ever be in contact with is second to none!! Tracy, Kiesha, Sandy, and Doc McClaflin are peas in a pod! Many many many heartfelt thanks for a wonderful job in the worst of circumstances!!! You are my heros!!

Dr. McClaflin is so attentive, relational, and funny. I had jaw issues, for which I had already…read moreseen a number of professionals in two cities. Dr. Mac actually fixed it, though! It was an extensive process, so I spent many hours in her chair, and she would keep me entertained chatting or recapping the last movie she'd seen. :) Her staff is wonderful, too. Even though I only see them every 6 months or so now, I think they all remember little details about my life. It's a very pleasant group! A couple more notes about how great Dr. Mac is: 1) I had to have something like veneers put on my teeth, and I was concerned that they'd look fake, as I've seen some. NOPE! People compliment me on my smile all the time, and are surprised to learn it's not my natural one. 2) My husband, who dreads the dentist, told me he might actually go on a regular schedule after visiting her--it was such a pleasant experience. Thanks Dr. Mac, Tracy, Kia, Sandy!

I went into their office in early March to see if they accepted my new dental insurance. I went on…read moreMedicare in January. The lady at the desk said they would call back in two days. I never received a call so I went into the office after 2 weeks and she then said give her a few more days. It has been over 2 months and I went to another dentist. Very poor customer service and I would NOT recommend this dentist to anyone.

Dr. Bruns is a great dentist. My family has been going to him since he started his practice. He's…read morekind, understanding and gentle. I know this sounds weird, but he gives great shots in the mouth. His technique is great and he always puts me at ease when I get nervous. If you're looking for a family dentist I highly recommend him! He's a true Kansas City family man that loves what he does! Give it a try...the office staff is top notch too!

24 minutes ago I paid for my crowns for my dental implants…read morebefore my first appointment. When they fitted me for my crowns I was in so much pain I was crying and no one even bothered to ask if I was okay. Turns out my left post for my implant was failing. I didn't find that out until I went back to this office to get my crowns put in. When I went back the custom abutment for my crown was GOLD. Mind you my crowns are going where my lateral teeth should be. That's when they sent me back to my oral surgeon to get my implant checked out. Four months later I finally got the crowns put on. If I could go back In time I would have NEVER picked this office to do my crowns. Very unprofessional and failed me in so many ways.

Love the care and kindness that everyone at Parkville Dental Center gives their clients. I have an…read morewith going to the dentist and they made my visit a very pleasant experience. Thank you.

Our family has been going here for 20 years! I love the proximity for us and always on time…read moreappointments. Even changing jobs multiple times we have been able to always use our insurance benefits.

I am new to Parkville and had to get two crowns placed in my mouth. I should have not chosen this…read moredentist and I recommend you go somewhere else. My experience consisted of the doctor not being able to get me in for emergency type care two different times. If a patient is having issues with a treatment the dentist previously provided, the patient should be worked in the schedule and seen on time. Especially when there is tooth discomfort involved. Go elsewhere!

Update: Aspen customer service advised me that charging patients more than the insurance approved…read morepre-estimate is not company policy. I am sharing this in hopes of saving others time, stress, and money. I will admit that I did not behave appropriately during my final interaction with the office. I left upset and called Lacy a vulgar name in front of other patients. That was wrong, and I take responsibility for it. My opinion of how I was treated by her, however, has not changed. My concern is with the billing practices in this office. I previously worked in medical billing in a supervisory role, so I understand insurance contracts, allowable amounts, bundled charges, pre-estimates, and patient responsibility calculations. Several things about this situation raised serious concerns for me. I was told I needed to pay half of a $5,600 treatment plan up front for crown replacement work. That part was not the issue. The issue was that the office was not charging the insurance approved amount. Half down should have been approximately $1,309, yet I was asked to pay more than double that amount before treatment. When I contacted my insurance company, they advised me that billing above contracted allowable amounts may violate provider agreements. They also advised me they would be reviewing their relationship with this office. My insurance company attempted a three way call with the office to clarify the billing, but the office declined because they stated they were no longer willing to treat me. I simply wanted an explanation as to why the office was attempting to charge amounts that did not align with the insurance approved pre-estimate. Contracted insurance rates are not subjective. The office repeatedly stated they had called my insurance company with all procedure codes to provide accurate pricing. However, the insurance representative I spoke with stated there were no notes showing that such a call occurred. They did confirm that on 5/6/2026 coverage was verified, and the pre-estimate from Aspen was received that same day. According to my insurance company, the written pre-estimate overrides verbal benefit quotes. The pre-estimate reflected a patient responsibility of approximately $873 per crown including buildup. The office attempted to charge approximately $1,903 per tooth. The office also collected $236 for items I was later told were "no charge" items and that, to my knowledge, were not used during treatment. Communication with the office manager, Lacy, was extremely difficult. I was repeatedly interrupted and could not get a direct answer as to why the office was not honoring the insurance approved pre-estimate. At one point she also stated they had not yet received the pre-estimate from insurance, despite insurance later confirming otherwise. She repeatedly stated that "this is Aspen's policy," which Aspen customer service later told me was not true. By the end of the interaction, Lacy seemed oddly proud to lose a patient. As I walked out, she had a very smug expression, almost like she had handled this conversation many times before. I was surprised by the lack of professionalism during the financial portion of my experience. I encourage patients to carefully review treatment plans, pre-estimates, EOBs, and itemized charges before agreeing to large upfront payments at this office This says it all https://fox4kc.com/news/problem-solvers/more-patients-come-forward-after-fox4-investigation-into-chain-of-dental-practices/?fbclid=IwZnRzaAR7KSxleHRuA2FlbQIxMQBzcnRjBmFwcF9pZAo2NjI4NTY4Mzc5AAEez9cS4eBlhO8FfvQlob-jmio-7IgcT56kbLtEo7QZpoviOfiCdaTRIeUg5kw_aem_w3E6CsAAPrq4sIRze_BEhQ

Screwed over!! Lied too! I needed a crown put on two chipped…read moreteeth. Was quoted 2300.00 for both teeth. Decided I only could afford one, which was 1800 My insurance paid 1000. I paid up front 800. Now receiving a bill for 333.00. Guessing all rumors about them are true.

my children have been going to Dr Hauetter for years and I have for a year after Dr Mouse retired…read more They use to accept amariplan but do not now. I went to Oakhills Family Dental because they did except amariplan and they offered a first time $59 visit cleaning with x ray BUT Oakhills Family said they could not clean my teeth because of a gum infection. their treatment course was 2 visits of deep gum cleaning about $1000 and said I needed a crown and a filing to cost about $1500 WOW! $2500 Dr Hauetter said he didn't think I needed any of that and I left with a cleaning $77 and am do to go back in 3 months to re clean to pope fully clear up the gum infection. These people care and are not out to do any unnessacary procedures. I recommend them

I have been going to Dr Riley since he took over the practice and have been very happy. He is a…read moregreat guy to talk to and very personable. His staff is also intelligent and gentle during the cleaning. I also no longer find myself waiting 45 minutes just to get in the room for the cleaning, which used to drive me crazy. Each time I get there, I walk right into the room and they have even called me a couple times asking if I wanted to come in earlier for my appointment. They have flexible hours and when I mentioned that I was interested in Invisalign, they took my insurance, found out that I was not covered and let me decide if I wanted it or not (I didn't). I never felt pressured into choosing it. My only gripe is that they do have a text appointment reminder program, but do not sign up. It sends way too many reminders.

I had ongoing jaw pain for years, and had spent money on a few other doctors' unsuccessful attempts…read moreto relieve it. At other places, I'd spend $1000 and see the doctor for maybe 2 minutes. Dr. McClaflin is completely opposite! First of all, she gives such personal attention to each patient, and really listens to your concerns. Second of all, she solved my pain problems! Third, she does excellent work; I had crowns put on several teeth, and I'd been concerned that they would look fake, but people regularly compliment me on my gorgeous smile! Dr. McClaflin and her staff are an amazing dental destination, as well as friends.

From the owner: Our experts give you superior dental care with a warm and personal touch. Using the most…read moreup-to-date, dependable techniques, materials and technologies, we deliver happy patients, healthy teeth and joints, and beautiful smiles.

There aren't enough wonderful words to say about my experience with Family Dental Care,…read morespecifically Dr Erica Fisher. My family and I have chosen Family Dental for many years.. and this year I found even more reasons to be appreciative. They were extremely patient and gave many options for helping with some extreme anxiety during procedure to get a crown on a cracked tooth. Thank you Dr. Fisher and Family Dental !

They replaced a permanent retainer, and I ended up with a bigger gap in the middle of two front…read moreteeth than when I started. They refunded the cost of the service (the only reason for the 2 stars), but now I have to start over on treatment to close the gap before I can get another permanent retainer, costing me thousands of dollars.

Bill Brown it the best dentist in Kansas City and runs the best practice anywhere.read more

Dr. Brown is the best dentist! I have been going to him for 20 years or so and have had nothing but…read morethe best service at his office. The staff is super friendly and Dr. Brown always asks how I am doing and how my job is, so personable! The dentist can sometimes be an intimidating place but not here, I don't mind going at all!!