Homeownership is a love/hate relationship. There are good times and definitely bad times. Reaching out to a plumber, unfortunately, is one of those bad times. Fortunately, Mike of Marshall Plumbing made it a good experience for us. There was a leak in the yard that the county determined wasn't their problem, so that meant the burden of repair was on us. We called Mike and he was able to make it out the next afternoon and confirmed the county's diagnosis. He did the repair at an unbelievable price and in a timely manner which made both my husband and I very happy. I always get heart palpitations when there is a repair needed because you never quite know the extent of the costs. I always like to support small businesses and this is one company that has earned a spot in my phone contacts. If you're looking for a good Plumber in the Johns Creek/Alpharetta area, I fully endorse him. read more

I called Mike out when I had some water bubbling up in my yard. In about 5 min, he diagnosed it to be the sprinkler system, which we haven't used once in the 8+ years we've owned our house. He looked around, found the shut off valve, and turned off the water line to the sprinkler system. After about 15 min to do something that does not require any Plumber's expertise, he charged us $195. The plumbing issue is not even fixed...we just we cannot use the sprinklers without further work. For a company that gives free estimates, this wasn't much more than an estimate. In fact, I didn't even get an estimate for actually fixing the plumbing issue! Although he did drop it to $150 for cash, it was highway robbery for what was done! Had I known their minimum was $195, regardless of whether any plumbing work was done...I would not have had him out. I'll give him 1 star for just being generally nice. read more

Overpriced and liar this guy will rip you off and leave you blindsided. STAY AWAY from this company as they will do whatever they can to make you think that your plumbing job is three times more difficult and expensive than it should be and NOT tell you until it is time to pay. The owner is a two-faced monster and has a terrible attitude, please PLEASE find ANY OTHER plumber than Mike Marshall!! read more

Marshall plumbing goes above and beyond. They have repaired a water heater in the home I recently purchased, installed bathroom faucets, repaired a leaking toilet and were here when the pipe burst during the cold spell! Great customer service. Easy to work with, quick to respond, reliable and honest folks to work with. read more

Marshall plumbing went above and beyond for us when we had a leak in our home. They were fast responsive and reliable. Found the actual leak, fixed it, and cleaned up. Reasonably priced as well. If you are looking for a genuine and honest plumber they are it read more

What a great experience. Mike was very helpful, prompt and honest. I called him late in the afternoon and he came out the next day. He won't charge you for work you don't need and gave me several diy tips. Highly recommend! read more

These guys responded to my call, offered help and advise, and executed the work quickly. Will definitely use them again.

$550 to replace the water shutoff on 3 toilets. Ends up breaking 2 toilets internals. Had to beg him to comeback and all I get is.... you should be able to fix that yourself. Wtf? He was here for less than an hour and broke 2/3 of our toilets. Worst service I have experienced. Still working on the toilets. Might be done in 3 more days. Worst company around. read more

THEY COST AN ARM AND A LEG! But you don't find that out until they get there... Just want to give you a heads-up about Marshall Plumbing, located in Dawsonville. They came to my place recently and charged me an arm and a leg just to replace a plastic flange in a toilet. Marshall doesn't charge to come out, but they charge $225 just to take the toilet up to see what is wrong. After they took up the toilet, they charged $179 to replace a plastic flange!! The total was $404. Since their repairman was already there and I had to decide immediately, and it is difficult to arrange repair work being here part time, I told him to go ahead and replace the flange. (Otherwise, I'm out $225 just to find out that the flange was broken.) $404 seemed pretty pricey to me to replace a flange, but I didn't realize how pricey until I looked online. Home Advisor stated that the whole job of replacing a flange should cost from $145 to $165. The flanges I saw online cost from $5 to $35, with most of them between $10 and $20. Marshall charged me $179 for a flange they probably buy en masse for $5 or $10. I called Marshall to complain and ask for something off. They offered $25 back, making it around $380, still over twice the average cost. I pushed back but that was the best they would do. Granted, they didn't have to offer anything off, so I appreciate getting something back, but they still made a heck of a lot for a simple job. The last time I needed a plumber for my bathroom was around 12 years ago to install a new toilet. (A plumber's snake has saved a few calls.) The NEW TOILET and installation cost around $250 to $300, which was more than $100 less than Marshall charged just to replace a flange. I figured prices had gone up since then, but I should have done my homework to get an idea. OTOH, I didn't know what the problem was until they examined the toilet, at the cost of $225. I could have bought a new toilet and had it installed for less than Marshall charged just to replace a flange. Marshalls's repairman did the work OK, but I recommend that you shop around and find a better deal - it shouldn't be hard. read more

Mike Marshall gave great service at a fair price. Very happy with my water leak repair. Highly recommended!

Best plumber ever. Quick is an understatement. Reasonably priced to the say least. Mike was sheer awesomeness. He stayed until the job was done even though it was already well past their closing time. I think his exact words were "I couldn't sleep if a family doesn't have water." Wow. Just wow. I have a few other plumbing needs in my house and now I know who I'm going to call for all of them. read more

The team at Marshall Plumbing are Real professionals! I was favorably impressed with their hard work and the quality finished project. If I need a plumber in the future, that will be my first call! read more

Marshall Plumbing (Trent) has helped us out several times over the last few months with various plumbing issues. They are very professional, technically knowledgeable, reliable, and responsive. We recommend them highly. Laura S. read more

Quick response, and checked everything thoroughly with our plumbing system. I would recommend Marshall Plumbing to anyone looking for great services! read more

John at Marshall Plumbing is as good as they come. He is a great plumber and brings outstanding satisfaction and customer service along with his quality workmanship. I needed him on short notice on two different issues in a two week period and he worked us in to his busy schedule. He is a hardworking guy that believes in doing an excellent job and treating people fair. I will definitely have him on speed dial as my Plumber of choice. read more

Rafael came out to our home the same day we called. He was very quick and professional. The problem was fixed quickly as well as the price charged was very fair. I will refer this plumbing company for sure. read more

Mike Marshall handled my toilet repairs with a professional manner and a very reasonable price. Showed up on time, called ahead of arrival and handled every part of his job well. I am his new customer. Thanks, Mike. read more

First call, I told them we had to shut off my eldery mothers water to the house due to a leak and needed a new water line run. He said he was busy, could come tomorrow and would call me back that day. He didn't. I called back at 5:30 and he said he was still on a job but would call me back. He didn't. I called him the next day and he said he couldn't come untill tomorrow. I said if I had know that I would have called another company. He started arguing that it didn't matter because the job couldn't be done in one day. I explained that I knew what was involved in having a line installed and that I had already contacted, and had the power and phone lines marked. He hung up on me!! To be honest, I couldn't tell you if they do good work or not. But their customer service and follow up is below substandard. read more

Mike Marshall came to my rescue when I really needed help. I had called a national plumbing company to fix a problem with my water heater. They came, misdiagnosed the problem, fixed the symptom but not the cause so within 6 months, the problem was back. This time, they gave the correct diagnosis and wanted double what they had charged earlier. I refused and settled for a local plumber who was very polite but was completely confused on what to do to fix my problem. He ended up making the problem worse. Then I got hold of Mike, he did exactly what he said he would do. He fixed everything as promised for a fare price. I am a loyal customer for life and would call on him anytime I have a plumbing problem. Just wished I got hold of him earlier, I would have saved a lot of money. Thanks, Mike. read more

Why do plumbing, a/c, and heating all go on the frizz on Friday afternoons? Our main drain line from the master bathroom (toilet, sinks, bath tub, and showers) plugged up last Friday afternoon. This has happened three times before, and I have called three different plumbing companies to fix it. The last plumber did a great job, but they didn't have a crew able to come out until Tuesday, unless I wanted to fork over $150 for a 'rush' repair. God gave us two bathrooms, so spending retirement bux on a hurry-up did NOT appeal. I buzzed around the internet and ended up calling this outfit because a) they were in our area of the country, and b) their ad was humble (??? deal with it). My call was answered by a real plumber, not an operator or answering service. I described my problem, he gave me a range of repair costs depending on the diagnosis ($100 less than previous contractors), and promised his crew could be here 8am sharp Monday morning. Cut to Monday- 7:30am, my phone rings, the appointment was verified, and Rafael showed up at 8:00 as stated. He listened to my explanation, eyeballed our pipe layout, and suggested he would try a less expensive alternative to clear the plug. Instead of removing my toilet, he ran a skinnier drain snake through my shower, and -voila!- drain cleared. The cost? $189.00 ($146 less expensive than previous plumber), plus a 30 day warranty to return at no cost should the drain plug again. Now, how does the drain get plugged in the first place? I can reveal that it's not me. Beyond that, I dare not point an accusing finger, for the sake of domestic tranquility. read more

They did not tell us they would be charging to come look at our water leak problem. When they were done, not only could they not determine where the water was leaking from, but they left us an invoice for $169.00. I wrote them an email today and told them I would not pay it, because I was not informed beforehand there would be any charges, which would have allowed me to make the decision to have them come out or not. They wrote me a very unprofessional email back, basically saying we have bad business practices. Deceitful, name calling and unprofessional. I would not use them. read more

I have noticed many in the neighborhood asking references for good plumbers and I would like to highly recommend Marshall Plumbing ... (678) 776-7367. And for septic back-ups, Banks Septic Service ... (770) 889-2708. Yesterday afternoon, our septic tank reached its capacity. We had used Marshall before, so I called them immediately. A plumber was at my door within the hour. He walked me through what my choices were and called Banks to get a price quote. He also didn't charge me anything for his visit. The earliest Banks could get to us was first thing this morning (we had called them at 4:50 the previous day), but the bill came to $285 and everything was working again within under two hours. They could not have done a better job or been more professional and courteous. Anyway, we just wanted to pass that along for those who may need their services in the future. read more

This is a small shop, and they're really concerned with building solid customer relationships. They'll explain every step of the repair process and were right on target with their estimate. They did external irrigation work for me, and did an excellent job repairing the yard and saving the sod. read more

Very happy with this plumber's work. Mike Marshall is professional and does great work. He gave me a good deal on replacing my old water heaters. read more