I was a patient of Ms. Marshall 's office for over two years. In the middle of the process of getting surgery, she dropped me as a patient when she found out that I had a second insurance for prescriptions. She said she did not care if I had coverage she accepted through my job (blue cross ppo) she would not see anyone with partnership health plan coverage, even if they never used it in her office. After over two years of having this insurance as a secondary, once she knew, she dropped me. I had to scramble to find another doctor to pick up the process for surgery. She discriminated against me and I have reported her. I would give her a -5 stars if I could. It's no wonder why her nurses and staff keep leaving. read more

Dr. Marshall has been my M.D. for six years. She is bright, responsive, well-informed. She also has a happy, relaxed nature, and loves her job, which makes interaction with her very pleasant. She has a good office support staff who are effective in passing on communications and fulfilling the needs of her patients. I had been seeing a wholistically trained alternative medicine M.D., who moved out of town. Dr. Marshall does not have that training, but is flexible and curious, and is open to supporting preferences of her patients. read more

Pleasant manner, yes. Nice office, etc. But... once a pt reaches a certain age, Dr Marshall apparently sees an expiration date, not the person. Over prescribed an acetaminofen/narcotic pain medication, long-term for arthritis pain... to a pt eventually diagnosed with CHF. Open-ended Rx. Pt took this med nightly, for a minimum of 8 yrs. Proactive pt had asked Dr about concerns of side-effects, possibility of developing dependence on said narcotic? Dr's cavalier reply was, "Does it matter at your age"? Umm, Hello?..blood oxygen depleting effect, long-term use of acetaminofen on liver? Re: Chronic Heart Failure diagnosis; When this intelligent, kind, too-trusting pt asked Dr Marshall if she should decrease sodium in her diet, or other changes (as mentioned by friends & family? Dr said, Oh, no, no need to bother with that". ? As the pt began to have more issues, with more meds, irreg pulse, fluctuating BP, dizziness, weight loss, side effects frm various prescribed meds...she asked the Dr about these things. (She worried that she didn't want to bother or annoy the Dr too much). Dr Marshall said to her, about her concerns, and frightening symptoms, "Well, Adele, you've had a good long life". As though, that was it...time is up ...according to Dr Marshall! This pt has a family history of longevity, especially her female ancestors living ACTIVE, productive lives to 100+ years. This retired professional, pt had a consistent history of healthy habits, reg exercise, active, positive lifestyle, no smoking, and no cardiac issues prior to taking an earlier prescribed arthritis med, Vioxx. Her only health issue had been some arthritis in hands, shoulder, and later on, neuropathy in her feet from an early back injury. As her energy decreased, even after Dr Marshall had flippantly, grimly implied that her life was over...she kept herself afloat with vitamin supplements, nutritious foods, exercising as she was able...perfectly lucid, driving, taking care of her home, and herself right up till her last 30 to 40 days. Her body and heart finally succumbed to the various pharmaceuticals, and particularly, to the prescribed morphine pump. She was too trusting, and eventually too worn out, to consider trying another health-care provider. The above statements are true and things said to Adele were witnessed by her Daughter and Grand-Daughter. read more

If I could give less than a star I would. This doctor is the most unprofessional, uncaring physician I have ever encountered. She is my grandmothers physician and at a recent appointment I asked some questions on my grandmother's behalf. The doctor suddenly out of the blue, became very angry and raised her voice instructing me to "leave this room right now!" My mother, who was also there, and I looked at one another in complete shock and bewilderment. She proceeded to scream at me 3 times demanding I leave the room. This was very upsetting to my grandmother, who was there due to sudden extreme depression, and possible bad side effects to medications prescribed. I finally, after the third time she yelled at me- left the room after telling her she was very unprofessional. I am going to report her to whomever I can.....but felt it important to warn others.....this doctor does not go out of her way to help her patients- in my opinion, she sees my grandmother as just another old person that isn't worth going the extra mile for. She needs a lesson on compassion and basic manners as well. Needless to say- we are switching doctors ASAP. read more

Dr . Marshall takes the time to listen to her patients needs and works with you to find a solution for your health care. I never feel rushed while in her office. Her staff is the most responsive, courteous, organized staff of all the healthcare offices I have worked with in 28 years of living in Humboldt County. Medical care like this office is a very rare experience. My entire family sees Dr. Marshall. read more

My husband and I were long time patients of Teresa Marshall, MD when she decided she wasn't collecting enough payment from her medicare patients. She sent out a letter stating this to all of her medicare patients and requesting a "service fee" in addition to payments for service. This was to be an annual fee and would not be covered by insurance or medicare. We were told a date we would have to comply with this fee or leave her service, that she had already checked out the legality of this with her attorneys and that we should pay the fees by the date listed directly to her and not though the billing department. We chose to leave her practice as this was not what we wanted from a doctor, to be treated with such disrespect. We have never regretted leaving her practice since we, in hindsight, realized we weren't being treated most of the time by her but would be referred to doctors who could treat us. She was a good referral service but had ceased to be a doctor to treat our health needs, She would no longer give flu shots or other vaccinations and when my husband was having heart attacks almost four years ago she treated him for the flu even though he had had his flu shot given in her office at that time and did not have the flu. She had him on antibiotics for flu for a month before finally referring him to our wonderful cardiologist who immediately diagnosed him with congestive heart failure and has provided the procedures needed. He could easily have died in that month delay and I am not convinced there wasn't damage done by the delay of treatment. I see her as greedy and no longer as a doctor who puts the patient first. I understand from others now that she has decided to leave and set up practice elsewhere now, leaving those who paid the annual fee scrambling to find a new doctor locally. Guess she still wasn't making enough. Would give her a minus review if it were allowed. read more

One of the most responsive physicians I've ever encountered. Dr. Marshall is extremely involved with her patients and interacts with each with honesty, interest and respect. I feel very fortunate to have found her and her helpful staff. She makes it a priority to be communicative with her patients. I would recommend her to my dearest friends and family members. read more