Another casualty of the perpetually online marketplace, the Wenatchee Valley Mall is slowly…read moresuccumbing into irrelevancy, like most of its brethren, even the larger, more-densely populated ones. My only purpose in coming here was to seek out a store that was listed as open on Yelp, Google and the mall's website, only to find that it had been permanently closed, as I'd expected (since they'd announced their nationwide closure a few months prior), but hoped was correct. Sadly, it wasn't. There may be a few useful stores left here (B&BW, Ross, Macy's, etc), but the rest are likely to eventually sink below the surface, as the seemingly unstoppable rise of Amazon continues to grow until it overflows its banks, and drowns out all other competition.

This mall has very little for shoppers and does not seem to serve the community. We did however see…read morea ton of shoplifting which of course makes it uncomfortable. Will not be back.

It's always dirty and has a weird smell. Plus they only have one checker working. It's like they…read moreare trying to force me to check my own things. What happened with customer service?

How do you rate a Target terribly?? They have plenty of…read moreinventory. Store is nice and tidy. Well laid out. Self check out and cashier assisted lanes. We came for some breakfast food items and a curtain rod. Our cashier was super friendly! Anytime we come to Sunland Estates over by the Gorge we come to Wenatchee and this Target!

For many years now, I have felt that BI-Mart was the "Best buy in Town"!…read moreNot only for your everyday items, but especially so for the Sportsman in the family. A great group of very knowledgeable people that are definitely in the People Business.

Went to this store today with a lady I take care of, to pick up some plants. At first, everything…read morewent well, the lady working cs desk was very helpful. She saw that I was pushing a wheelchair and a shopping cart and was kind enough to take the shopping cart to check stand 1, that was the only one open and the line was growing, mind you. So we get in line and whomever this cashier was running the check stand had a bad attitude. She was very short and kept telling me what I was doing wrong. Really, who are you to tell me anything? I won't shop there again. Very rude. Hey, check stand 1 clerk if you hate your job then pleeeeeaaaase quit!! I've had enough of all these stuck up Wenatchee, low-level, workers being jerkoffs for NO reason. Bi-mart you need to monitor the behavior of staff because they are driving customers away.

Four Stars for Luis at ATT booth…read more He was extremely pleasant and knowledgeable. Otherwise, this store is crawling with every elder, migrant, and infirm wheelchair driver you can imagine.

What could be improved? Try the parking lot. It's a mess. More handicap parking needed. I hate…read moreshopping here.

A purse wasn't properly fastened to the rack, so we picked it up and brought it to the counter. The…read moreemployee said "Next time you need to wait for us!" We explained that it wasn't properly fastened. She then did not check out at the counter but said: "You need to wait in line for someone to help you!" She was extremely rude. The product was good quality. The service was poor.

Shelves were practically empty!…read more My friend and I went in to look around and we thought the store was closing for good because the shelves were so empty. Although I did find a couple of cute things I'm not sure I'd go back due to the lack of inventory. We asked the clerk if the store was closing and she said no. She said everything was empty because they're clearing out the excess items from Christmas time, making room for more and new items. If that's the case they need to hire a new store manager because it was ridiculously empty and it looked like the final week of a mass closeout sale. Head over to Marshalls. That store was fully stocked.

They are working hard to upgrade their store during the covid situation. New parking is being added…read morefor curbside pick up and new construction is going inside (lockers) for pick up as well. Despite the construction the store is clean from construction material, stocking can be better since a lot of items are out the shelf but back stocked (I asked an employee) but as always the employees are not the best, not knowledgeable and always have some type of control trip. My grandma had some shopping to do and I went with her since she can't be left home alone and she needs help walking. At the entrance they have handicap and elderly entrance. I tried waking in with her and the older guy at the door said she can go in but I couldn't, that I had to go around and make line.

5/5 next time - however - Mike in customer service is too stern and demanding. He tries to deny…read morereturns if he can. He's on medical or related leave now - so that makes for better customer service. Best to rotate people in and out of CS and go with that. 5/5 next time for Mike and Walmart.

I went to the East Wenatchee store yesterday looking for gardening hand tools--weed puller, hand…read morespade for potting, hand claw for tilling. I couldn't find anything because the store does not have signs on the isles. I returned to the cash register and asked the lady where the garden supplies are. She didn't know, but called a co-worker to help me. The co-worker said they don't have small hand tools...they only have large tools like shovels. How can a store specializing in gardening supplies not have hand tools?!?! I settled for a bag of blue Diamond Cat Food because it was a ripped and repaired bag for 20% off. The gal at the register couldn't find the QR code so had to call for the same co-worker, who in turn went to go to the cat food section to find the price. Finally, with the 20% discount, I paid the same price Walmart charges for the exact same product. The whole experience doesn't say much for this store. ----------------------------

This place has a lot of great items. The selection is pretty vast. The value can be good if you…read moreknow your prices and be careful of the bate and switch. They have racks of items on sale but mixed in every sale rack are items that are not. The signage is not clear about the sale. You might think the item is $29.99 on sale but the reality is they pepper the rack with full price items at $50. They do not apologize nor do they fix the problem when brought to their attention. All said if you have a lot of time to run back and forth to the register to see if an item is actually on sale then it's a good place.

Came into Big Lots with my friend to kill time while waiting for a movie to start next door. She…read morewanted to check out the sofas and chairs. They had a sofa and loveseat set for $599, not bad. Checked out the Halloween decorations, too. They had some giant yard decorations that were pretty cool. My friend bought some Halloween stuff. While we were checking out, the cashier and a manager were talking with us and were really friendly.

I purchased a small desk and when I got it home it was broken in the packaging. I returned it for a…read morestraight across exchange. When they checked me out I was told that they have never seen one broken before. Implying we had damaged it and they would not do it again. They made me feel like they did not believe what I said. I will not be shopping at any Big Lots ever again.