I was there today April 22 and the service was awful !!!! There were two people working the cash register but when I was next in line the cashier just ignored me and the rest of the long line and started putting hangars away, she was talking to the other cashier and just doing anything but what she should've been doing and taking care of the next person in line !!! The gentleman behind me asked her to call another cashier but he was totally ignored by both girls!!!! They were both very rude !!!! There were plenty of employees there too ! I saw 3or 4 of them when I was in housewares ! The manager needs to instruct the employees that the customer comes first and hopefully hire people that know how to treat people with respect!!!!! read more

Great location but bad employees. Stores service is a okay employee seem happy but they customer service can do better. They need to do better. read more

I visited the Indio location recently. I was so disappointed with the overall cleanliness of the store. Racks of clothes are packed so tightly you can't even see what is available. Clothes on the floor, boxes of items to be put away in the isles. I love shopping at Marshall's but I will continue to shop only at the Palm Desert and LAQUINTA locations . read more

I received the best customer service from a cashier named Maria. She was attentive, polite, and very friendly. That was my first time going into this marshalls location and I was very pleased. read more

Visiting from out of town stopped by to shop. The customer at this Indio Marshall's is horrible and I'm sad to say that I actually work for this company. Management should consider who they hire. read more

Given the area, this location is decent. Large and spacious, good selection and plenty of clearance items. Tons of parking and not too long of a line. Not worth driving out of the way for, but ok of you are in the area. read more

I feel so bad for the workers here because I over heard one of the managers full on screaming at an employee in the back room because she accidentally dropped a product on me which I was ok with and she even apologized. Secondly there is never enough registers open and it's a non stop push to sign up for credit cards. FO BETTER read more

Not the best quality clothing and shoes but a good selection compared to a lot of stores like this. I found more things here at better prices than Nordstrom rack which surprised me. I did like some of the brands they had- penguin (men's shirts), MK and Kate spade bags, coach shoes, Essie nail polishes. Spent $40 on nail polishes, a sweatshirt and tshirt for my son and a soda for the hubby. Would've cost close to $100 if I'd bought from Macy's for the same things. So a solid 3 stars for selection and organization. It was easy to look around for things and most everything was in the right places. Had to knock a couple stars for the floor being pretty dirty, the quality of a lot of the clothing/brands (stitching coming undone) and the shoes all being dirty from tried on too many times and walked around in- possibly returns maybe. I'd shop here again. read more

My daughter and I went on the reopening day. Everyone was so friendly and kind. Hand wipes were available at the door the number of guests inside were limited but made for a wonderful and easy checkout. They were so welcoming. Great store! read more

This Marshalls location doesn't even compare to the one in La Quinta. I've been in here a few times and I don't really like the selection they have. This location also seems a little smaller. read more

I went to this Marshalls right before Christmas, so I'm not sure if it is such a mess all of the time or just during holiday seasons. I was pretty pleased with the selection of items they had & the service wasn't completely horrible. I recommend this place to people that really want to shop at Marshalls, but don't have another, better location close by. read more

I've not been able to shop in stores that do not have electric carts. Today I was in a wheelchair, so I was excited to go inside a Marshalls. I was not dissapointed. My husband did a quick looky loo, and I sent him to nap in the car, while I took my time and savored being independant to shop without being hurried. I found two essential oils to add to my handmade soaps and body butters. Good price, as these oils can run a mint. I found a wonderful Neem sead hair conditioner. Because I needed two hands for the wheel chair, I was having a hard time balancing my items. I asked an associate if they had a basket I could balance on my lap. Two associates got me a Marshalls shopping bag that I attached to the back of the wheelchair. I wish I would have gotten their names. They were so sweet, and exactly what good customer service is about. I was asked no less then 4 times by associates if I needed any help. THIS is the result of good associate training. The manager of the store should be very proud of his co workers. The store was clean, and not torn apart like Ross down the road was. I took my time and looked at EVERYTHING, except the clothing. I will go back in the spring when I have money to spend on new clothing. They hsd a nice selection of shoes as well. Nice shoes, nice boots. I'll be back! read more

Friendly people, but a really weak selection. You're much better off hitting the one in Palm Desert or the one in LQ.

Store is clean and has more merchandise than the store in Cathedral City. Register lines moved quickly. Plenty of shaded parking.

I cannot tell you how greatful I am for these honest employees, like a dummy I forgot my wallet in a shopping cart. It had a couple hundred dollars in cash and all my cards. I returned in hopes for just my cards expecting someone to have emptied me out if turned in. I was so greatful to find that the employees found it and were looking for me with everything in it. Thanks so much!!! read more

This use to be one of my favorite stores (shopped here ALL the time, spent too much money, LoL), until today. I went in to exchange a pair of shoes, I didn't have the receipt (my fault I know), and there was no "tag" on the shoes. I purchased them about a month ago and I brought them back the way I purchased them. I know I wouldn't have been able to get my money back, however, I would assume store credit would have been fine since they didn't have the shoe any more (but some that were VERY similar in color, and the same brand). They told me that "they look like they've been worn, and we don't have them any more"...that was it...and that was what the manager said. NOTHING. I bought these shoes like this, in the exact box I bought them in, brought them back looking the exact way I purchased them. I never thought to look at the bottom of the shoe, you would just assume they were new in the beginning. I didn't try them on in the store when I bought them because in that brand I have the same pair of shoes (just a different color), so I bought it in the same size, not thinking I would have an issue. After scanning another shoe (because the ones I was purchasing did not have the tag), I took them home. About a week later I decided I was going to wear them, put one on, realized it was too small, and put it back in the box. Searched for my receipt (give or take for 2 weeks or so), couldn't find it, so just thought I could at least exchange them for something since I couldn't get my money back. Employees were nice, manager was rude. Probably won't go back to this Marshalls again! :-( FYI: Found this on the website regarding the return policy: Returns with receipts over 30 days or without a receipt will receive store credit only. Just so we're clear...I figured I would have been able to get a store credit (or exchange). read more