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    Martell & Associates

    5.0 (1 review)

    Services - Martell & Associates

    Buyer's agent

    Listing agent

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    15 years ago

    Great appraisers, fast turnaround and very professional! If I need another appraisal I would definitely use them again!

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    Nicole Brule-Fisher - RE/MAX Horizon - Nicole's listing in the Mercado

    Nicole Brule-Fisher - RE/MAX Horizon

    (23 reviews)

    We received a recommendation to use Nicole when I asked my good friend in Tucson who she would use…read morefor real estate. Our friend said hands down Nicole Brule-Fisher When we first started looking we were thinking second house. We exchanged emails with Nicole and made arrangements to drive and look at houses. Nicole spent all weekend with us showing homes, connecting with other agents to give us more options. There was one house that was amazing that she was able to show us before it even went on the MLS but it didn't have a place for a pool. (sad face) Nicole showed us a bunch of houses but nothing we were ready to pull the trigger on (this is the beginning of October). So we went home and Nicole started emailing us listings. There was one house that we wanted to see but we couldn't get away. Nicole went out and face timed us for a walk-through. Since we were relocating there wasn't urgency on our end. We were looking for a turnkey house that hit all our must haves. Anyway, my husband was on a quick trip to Tucson and I was in California when I went on Zillow and saw this sweet fixer upper in a great area. My husband called Nicole to see the property. I guess she was unavailable because she told him Nick would meet him at the property. Nick was great - he's unpretentious, friendly and knowledgable. We wrote an offer on the fixer and with their recommendation added an escalation clause. Our offer wasn't selected but became the backup offer. Anyway, all the stars aligned when the first party backed out and we got news that the sellers wanted to accept our offer. woot woot! The fixer didn't have everything we wanted but the location was so amazing and the price low enough that we decided to take on the project to get exactly what we wanted. I honestly didn't think we were in that headspace when we started looking. I really liked working with Nicole and was a bit bummed that we got kicked to Nick. Life happens though - it was during covid so who knows why this happened. On the up side...We also really liked working with Nick. They both were great and have gone the extra mile for us - before, during and after the purchase. Before we closed, two turn-key properties came up on Zillowthat we absolutely loved. We made a trip out to Tucson just to be sure we were making the right decision with our "fixer" - We passed on them, but those houses were very tempting. Nick recommended contractors and inspectors so we could get things inspected during our 10 day inspection period. He really made this part of the transaction go smoothly. My husband and Nick did the final walk through. Nick was with us every step of the way. After the sale we got a notice from the city that we had a water leak. One of our neighbors saw the notice and called the listing agent who in turn called Nick. Nick called us and was kind enough to go to the property to turn the water off for us. The only area that I felt didn't go as smoothly as I would have hoped is with the lenders they recommended. There was some miscommunication that was really inconvenient especially around the holidays. I would highly recommend Nicole and Nick if you are looking to buy a property in Tucson. They are both professional, unpretentious, and know the area extremely well. It was a pleasure to work with them and we appreciate all their time and care.

    We recently enlisted the help of Nicole - Brule Fisher and Nick Vargas, of REMAX / Select, to sell…read moreour home in Tucson. They made, what can typically be a difficult, process quick and easy. Their knowledge of, and experience in, the Tucson real estate market made it easy getting to an acceptable offer and navigating through the various steps to close. Their efforts even included working tirelessly to find a home for all the furniture we chose not to take with us. Both Nicole and Nick and friendly, easy to talk to and understood the emotions that accompanied saying goodbye to our home. We have absolutely no complaints working with Nicole and Nick and highly recommend them to anyone looking for the very best in help selling their home.

    Gabrielle Feinholtz - Coldwell Banker Realty - 2025 Top-Producing Agent at the #1 Office in All of Arizona!

    Gabrielle Feinholtz - Coldwell Banker Realty

    (25 reviews)

    Gabrielle sold our house for us and did a fabulous job. She was right on whatever we needed, gave…read moreus great advice on how to prepare, supported our move by hiring house and window cleaners, a stager and a fabulous photographer. Pictures were amazing. Our house sold after one viewing . Throughout the process we knew Gabrielle had our backs. If we had another house to sell or buy, she would absolutely be our first call! She's amazing!

    I was so happy, lucky and grateful that Gabrielle helped me buy my first house ever! I lived in…read moreTexas and wanted a house in Tucson. I came to her with a long list of weird wants and a 6-month deadline and she was able to get me everything I wanted within my desired time frame. It really helped that I was able to view houses through Zoom meetings and she never rushed me and didn't seem put out when I wanted to see houses more than once or at odd times. She was always incredibly responsive, no matter what day of the week it was. She also coordinated all inspections and offered guidance on what could be fixed and what couldn't or what was very expensive to fix. She coordinated everything between the paperwork and the mortgage broker and also the fact that I had to get an extension to come out and look at the house. I also appreciated that she kept helping me out even after I bought the house. I had a contractor come over while I was still in Texas but he couldn't get in because the lock box with the keys inside it wouldn't open. She took time out of her schedule to let him in and to replace the faulty lock box. Also, I was quite touched that after I moved into the house that I was happy with it. She really seems to care about her clients, before, during, and after the sale is complete. If I ever need a real estate agent in Tucson again, I will definitely call her first. And if someone else needs help buying or selling a house in Tucson, I will definitely wholeheartedly recommend her services. Gabrielle is awesome!!!

    Fort Lowell Realty and Property Management - After thousands in deposits and advising things need painting and cleaned, this is what I was forced to move into and what I pay $1400 for..

    Fort Lowell Realty and Property Management

    (98 reviews)

    Richland Heights East

    Update - Been here 3 months now and most recent repairs done by Steven Butts. Have to say this and…read moreall maintenance I'vehad here so far are top notch!!!! Always get email with appt time next day. Quality repairs always done and replacement items are always top quality! Once again Thank you ALL!!!! You all make this such a pleasant place to live! Best experience for apartment rental yet! Cari has always been extremely kind & professional with quick responses to questions before and after move in. Maintenance is top notch. I put in a request one evening and was emailed a scheduled appt. time the next day. Quality work was done for repairs. My apartment is clean and well cared for. I feel safe and this apartment is beautiful! Thank you all for your constant care and commitment to excellence!

    Property 7323 N 82nd Ave…read more Angela who is the property manager at 7323 N 82nd Ave hasn't maintained this property properly while property was vacant for 4 months we paid prorate to move in 1/23 to not move into the property until 1/30 due to me and my friend who was only coming to look at the appliances on 1/26 from other roommates concerns to us hearing the refrigerator waterline leaking and my friend turning the water off and her saying "OH ITS YOUR FAULT was the reason Angela and Fort Lowell wouldn't give a refund. If my friend wouldn't have shut off the water it would've spread through the whole house do to refrigerator waterline leak. Washer was not hooked up it was dirty The tarps over the pool wasn't hooked up like promised we had dead roaches in the refrigerator water filter and ice maker which wasn't working due to the waterline refrigerator had boards as shelves When we was told all appliances was brand new during our walk through. When I asked her and said I thought it was all new she said she thought it was and she never tested the washer to see if it worked cause it's not her job half of the lights wasn't working we had old irrigation system cords sticking out the ground everywhere the dishwasher still not fixed and the lights over the island in the kitchen isn't working still the on going pool disaster and because we the tenants is reliable we have to get our own pool service to "MAINTAIN" the pool and two out of the three companies that actually sent pictures and told what was wrong with the pool etc and recommended fixing etc she denied anything and everything because of her pool provider who by the way don't even come to this specific property because he said "it's 45 min away and only come to do big jobs" is saying the pool don't need it Angela and Fort Lowell are refusing to repair which is making it harder for the pool services we hired to do there job and Angela blaming the last pool service of malpractice and calling him a liar and blaming his company for destroying the filter he denied us service because he didn't wanna deal with her to us having yet another pool service saying the same thing and now the pool is green didn't even know the pool had lights until the last pool service provider turned them on made a maintenance order to have them fix to her deleting it saying the Homeowner refused until the pool is in working order yes, I do agree with the first pool service we had they just wanted money they looked at nothing and gave a estimate. The previous pool company however sent pictures and noted what they did that day been receiving pictures whole time from the previous and recent company. Angela even said oh they just trying to get money due to previous company concerns but every time she sent her pool company he fixed something every time but us the tenants never received any pictures of anything he said he knocked on the door once which was the first time ever when coming onto the property since we signed the lease even asked if he can please knock instead of walking onto the property still don't knock and while Angela pool company sent one picture to my knowledge of the filter which Angela stated it was taken in April which look nothing like the previous pool company pictures from March leading up to them denying us service and me the tenant actually seeing what it looked like in March but because her pool company says otherwise we are left with a green pool. If you are the homeowner of this property please reach out to us this company is horrible she just left this property as is for four months maintenance man even said to us the first time he came to do some repairs he told her it wouldn't be ready in the time frame that was given but she didn't care. IF ANYONE CAN HELP ALSO PLEASE REACH OUT SHE IS BLAMING COMPANIES FOR HER NEGLIGENCE. I have pictures texts and emails of everything.

    EMS Realty

    EMS Realty

    (46 reviews)

    The worst experience. How are they still in business? From start to end their Realtors are the most…read moreunprofessional ever.

    This property management company, EMS, has many bad reviews. I am writing this to counter that. As…read moreI read the reviews, I do see the property OWNERS are happier with EMS than property RENTERS. My review is as a RENTER/TENANT. Part of the confusion is that some landlords/property owners hire EMS to only perform PART of the rental process, so EMS gets blamed when it is really the decision or responsibility of the landlord, or some other entity. I have been renting with them almost a year, and I have found EMS staff to be courteous and responsive during my many complaints living in an older property. It seemed like something broke every day! I would submit a repair request via the EMS portal, and I usually received a communication in response on the same day! I would consider them very responsive to my concerns. Delays would occur because the property owners had to approve repairs in excess of a certain amount of money. During an extensive bathroom plumbing repair, the plumbers kept finding new problems and many issues had to be approved before they could continue. It took weeks to complete, but I was kept in the loop, and it was not EMS's fault that the plumbing was old and in terrible shape. It was finally resolved and I am satisfied with the outcome. The apartment is immaculate. It could have been maintained better, but most of the issues are cosmetic. For example, they painted over drawer pulls, hinges, and window fixture hardware instead of masking, and then painting, or removing and replacing hardware, which is how it is supposed to be performed. At this price point, I am happy with the apartment and EMS, the property management company.

    Blue Fox Properties - Proof of property returned clean.

    Blue Fox Properties

    (114 reviews)

    We recently filled out an application for a rental property in Tucson. They require that all…read morepeople, over the age of 18, fill out the application. So that meant our son, who is a freshmen in college (just graduated from high school last year) had to fill out an application as well. He is living with us to save money and only have to pay tuition. My husband and I both have credit scores in the 800s. Our son, who really doesn't have any credit yet due to his age and recently graduating high school, does not have any credit right now; therefore, his score is low. They denied our rental request due to our son's credit score. FYI, we spent $55 per applicant ($165 total) as well as $60 for both of our pets' "application." Also, our realtor reached out as well, since we recently sold our house, to help us with this situation. This company refuses to call our realtor back and he has called three times. This is extremely unprofessional. I do not agree with this policy, especially since there is no way to fill out another form to explain the situation. However, even if I did understand the policy, they should be more up front with the information. When we emailed the representative about our 19 year old son still living with us, she could have easily told us that there was a high chance we wouldn't get approved due to our young adult son not having a credit score. DO NOT DO BUSINESS WITH THIS COMPANY!! They will take your application fee(s) and not have any cares about extenuating circumstances or any customer service decency.

    I am writing to express my extreme dissatisfaction with the level of customer service I have…read morereceived. Despite being a locally owned company, the communication experience has been consistently unfriendly and inaccessible. I am looking for rental for my older grandchildren that are moving to Tuscon Area. My primary concerns include: - Lack of Accessibility: No one answers the phone, and neither emails nor calls are returned in a timely manner. Relying almost exclusively on electronic communication is highly frustrating. - Over-Automation: Your email responses feel overly automated, lacking the personal touch expected from a local business. - Poor Handling of Feedback: The responses to reviews--which I believe are handled by Amanda--frequently come across as condescending. Rather than taking accountability, the company offers excuses or justifications for negative experiences. - Taking advantage of younger adults seems to be trending in some of these reviews as well. This needs to be studied and reviewed. It is mind boggling that a locally owned company would be so out of touch with the locals again based on the reviews I have read. While no company is perfect, superior businesses distinguish themselves by taking accountability and working to mitigate and resolve conflicts. It is clear from the volume of negative feedback that the company's approach is the common denominator in these issues. Take responsibility and actively mediating these situations to reach a resolution.

    Martell & Associates - realestatesvcs - Updated June 2026

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