Horrible communication, went in for a repair quote, everything seemed fine, told me next morning…read moreshould have quote, never got back to me, texted next afternoon, left on read no response, texted next day, same result. Why nit awnser your customers even if you can't do the work? Wouldn't recommend.

As a female, I have often been treated unfairly, not at Doug's I trust them to not overcharge and…read morethey do not do unnecessary repairs, I have always gone to them, and insist my children go to them for repairs on their cars, because I know they will be well taken care of, and their cars will be repaired as needed

I originally gave Half Price Auto a good review. That was before they killed my Toyota Minivan. I…read morewas leaking oil and they "fixed" the leak by replacing a hose at a reasonable price of $100. I was sent on my way and a few days later drove to far Northern Wisconsin. In the middle of nowhere my check engine oil light comes on and seconds later the front end is smoking. I stopped and called for the inevitable tow truck. It was brought to their Shop and the mechanic informs me Half Price Auto used a standard hose where a high heat pressure line should have been used. This mechanic indicated it was a "no brainer" and any mechanic would have known not to use the hose Half Price Auto used. To worsen my situation, the engine was trash after the oil quickly drained out at highway speeds. I went back to Half Price Auto and they offered to do nothing to compensate me for killing my engine. They suggested I have the car towed 4 hours to their shop where they would look at it and decide if they used the wrong hose. They said they would consider splitting the cost of putting in a (used) engine. No, how about you contact the other mechanic or any other mechanic to verify you used the wrong part. How about you pay to tow the car back. How about you pay to replace the engine destroyed by your error. How about apologizing for your mechanics mistake? I guess that's what I get for trying to find Half Price Auto repair.

We have used Half-Price Auto for years. My Dad and I have always been happy with the service and…read moreaccommodations. The team is very good to deal with and the pricing is very fair. Half-Price Auto can work on your standard cars as well as the hybrids. Never had a bad experience with this shop. I would highly recommend.

I consistently get great service from the service team at VH Ford. I recently had my SHO serviced…read morefor electronic issues, and some other repairs through a warranty. They were thorough and communicative during the process. I appreciate the hard work done by Eric and Chad in service, as well as the parts dept. Very positive experience.

Contacted this dealership yesterday to purchase a vehicle. When I contacted them there were no…read moreoffers on the car and I had filled out all the necessary paperwork and offered to put a deposit to hold the vehicle. I confirmed with them that they received my paperwork and they said I could put a holding deposit down today. I call them and they say they sold the car and never looked at my paperwork. Waste of time and unprofessional!

I was new to the area and needed a mechanic. I have taken 2 different cars here for service, and…read morezero complaints. Once I dropped the car off, they called me back to notify what was wrong with it and was repaired quickly. The value of the work is superior. I will be coming back.

I would avoid this place if possible, take your hard earned money to a better shop. They "fixed" a…read morefew problems on my car. Really they didn't fix anything, they actually killed my battery, so I had to buy a new one, scratched my front quarter panel, threw away my fog light, did not reset change engine oil light, no new oil change sticker, and the work they did do, has to be redone as my door keeps falling off.the owner says "they don't make mistakes", so there is nothing they will l do about it. UNBELIEVABLE!!! Never in my life until now have I met anyone who claims they do not make mistakes, How ignorant! Mistakes are not the end of the world, just fix your dang mistakes! Take responsibility for your employees, which this owner does not.

Carlton has helped us out with towing, oil changes and emissions a few times over the years and…read morehave always been honest and fair. Their towing rates are very reasonable. It's nice to know when you call they actually pick up, and they also been relatively fast for tows.

Our car broke down on the busy highway with our two kids and we were an hour from home. Our driver…read more(I think Aaron?) was super nice and accommodating. He clearly knows his job well and was extremely efficient and quick in getting my family off the highway. I'd call them again if I wasn't this close to their garage. You can't beat good customer service!

Once again, quick and friendly service at a very reasonable price on a set of snow tires. Thanks,…read moreRick and Bob!

Steer clear of this place. Customer Service and courtesy do not exist here. Had to set up an…read moreappointment for a week out since he could not get me in last minute(like all the 5 star reviews say he does) to mount and balance 4 tires(that are not on a car). So a week goes by and I show up for him to tell me sorry the clamp on the tire machine isn't working and "the guy" hasn't been back to fix it. Why couldn't you have called so I could have scheduled somewhere else? How does this place stay in business?

A+ service!!! I was so relieved to find a local VW repair shop and then to top it off the owner…read moredidn't try to overcharge me for the parts OR labor! What do you know?! There IS still kind, respectable, and honest folks in the world. Owner did a great job explaining the issue with my car and found a part that was over $400 less than dealership would have charged. Car is running great...I will definitely be returning next time I need work done on my Beetle. :-)

We bought a brand new Jeep Compass 2026 on February 28, 2026. The original experience was good with…read moreELI and Bob who helped us with our trade.. since then, however, once we left there and drove home to Brookfield Wisconsin, it had a high vibration in the steering wheel and also a rattling noise in the dash area to the left of the steering wheel. Four days later was the first time they could "get us in " on March 5 : naturally one day after the third day of being able to return, the car - My husband sat there for 4 1/2 hours with no results basically except they claimed a belt was broke in one of the tires and they had to order a new tire- considering the drive back-and-forth my husband asked if he could get a loaner and leave the car till it's fixed instead of driving back-and-forth racking up miles and planning in between working - and they had NOTHING to offer him. Long story short, the car has been at that dealership while we drive one of their Chrysler minivans ( you would think they would give us a jeep grand Cherokee or a Jeep type of loaner but instead we got a minivan) that car has been at the dealership for two weeks now as of tomorrow, March 24. Last week, Thursday, Chris the manager in service who worked on it swore that everything was taken care of with our car, they were having a shuttle driver bring it back to us and take the minivan back: husband told him do not send it here unless it is fixed or it will be coming back; First off - the shuttle car driver pulls in with our Jeep and it is disgustingly filthy! And almost has no gas in it, which my husband filled up their minivan for them. Needless to say, the rattle noise was still going on and the shuttle driver also testified that he heard it also - My husband sent straight back up to Sheboygan from Brookfield. Would you believe I have gone through nine different people who just cannot seem to get this squared away for us ?? We tried the day after my husband sat there for 4 1/2 hours and demanded we wanted to just sell the car back at that point considering we are an hour and a half away. Advised that we bought it on Saturday and we had Monday Tuesday Wednesday to return it however they would not have us come up there until that Thursday. that burned up our three days of being able to return it apparently After speaking a lengthy time to someone named Eden, he sent us to sales claiming that they would be able to make this happen. Low and behold, they absolutely REFUSED to take the car back. So now we sit here battling with them ! My husband left two voicemails there today with CHRIS in service and another voicemail in sales and nobody returned our call and it is now 5 PM, voicemails left at 7:30 this morning.. Our sales person ELI was supposed to call us back three separate occasions since it all happened and not once has he returned our calls or our requests. We have a brand new car and we have yet to be able to drive it for more than two days !!!!!!! This is absolutely unacceptable customer service !!! Never in 100 years what I suggest this place to anybody because as long as they are getting what they want from you, they are sweet as pie and boy they all must be trained really well in empathy and knowing how to say sorry and sound so concerned, but in the end, nobody really gives a S--T !!!! So here we still sit, wondering when we will get our car back. I called there at 4:50 - talk to a lady by the name of Chris - she spoke to an advisor which that's always useless who had no answers for us and of course Chris is supposed a guy working on our car was gone for the day . I asked Chris if she knew who the owner was that I could call and this is the second time we've tried to find out who the owner is and they all claimed they don't know who owns the Jeep Sheboygan Chrysler location on Washington Avenue in Sheboygan. I find that odd. No one knows the owner.????? This is the most frustrating thing we've had ever had to deal with . We are beyond frustrated!! I have been wanting to leave a review, but we have been literally kind of scared that they may mess with our car in some sort of way as a revenge tactic. However, we also don't know how the heck to even get our brand new vehicle back . Frustrated in Brookfield !!!!! D & S SHEBOYGAN CHRYSLER DODGE JEEP RAM 2701 WASHINGTON AVE SHEBOYGAN WI

I bought a Jeep Wrangler 3 days ago and had a problem today with it.....took me in right on the…read morespot and went above and beyond to get it corrected. Thanks to the service desk and the mechanic who greeted me in person and explained in detail what he acoplished.