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    Martin Energy

    5.0 (1 review)
    Open 10:00 am - 7:30 pm

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    2 years ago

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    SunMade

    SunMade

    4.8
    (41 reviews)

    After interviewing approximately seven solar companies, reading reviews, comparing pricing,…read moreevaluating customer service, and reviewing BBB ratings, I ultimately chose SunMade Solar Energy to expand my existing solar system. One thing that stood out immediately was that their pricing was highly competitive with the other companies I considered. While pricing was important, what really set SunMade apart was that they hold both solar and roofing licenses. This gave me additional confidence because I previously had a bad experience with another solar company that damaged my roof, failed to fix the problem, and later went out of business, leaving me to pay for the repairs myself. Our sales representative, Jon Bernal, was professional, patient, and knowledgeable. He answered all of my questions and never made me feel rushed. There was one item that the system designer later clarified, and although it wasn't a major issue, Jon personally reached out to notify me of the changes. That level of integrity and accountability meant a lot to me and demonstrated that he genuinely cares about his customers. The installation crew was professional, arrived on time, kept the work area clean, and communicated well throughout the process. After installation, I noticed a section of concrete that had become uneven due to settling. I contacted SunMade, and they returned within days to correct the issue and followed up to ensure everything was satisfactory. That kind of customer service is becoming increasingly rare. The entire process moved efficiently. Our first meeting with Jon was on March 28, we signed on March 30, the system was installed on April 27, the meter collar was installed on May 13, and we received Permission to Operate about a week later. Jon also helped us identify and secure available rebates. I would also like to thank Tara in the office. When I needed copies of my contract documents, she provided them promptly and without hesitation. Another positive observation is that the owner, Oz, appears to be actively involved with the company and personally responds to customer reviews. I noticed this during my initial research and felt it reflected a company that values customer feedback and satisfaction. At the time of this review, SunMade Solar Energy held an A+ rating with the Better Business Bureau. Based on my experience, they delivered competitive pricing, excellent communication, professional workmanship, and outstanding customer service. I would not hesitate to recommend SunMade Solar Energy to anyone considering solar for their home.

    I had solar installed about a month ago with SunMade and the experience was so easy and convenient…read more I wasn't super savvy with how solar works or how the process would be, but I did a lot of research and filtered through a lot of reviews and SunMade was what stood out the most to me. After the install, I can see why. Duane W was my rep and walked us through the whole process and just made it easy. I think if you've been on the fence with going forward with solar, definitely look into SunMade. You can tell they take pride in their work and give quality attention to detail. Thanks!

    Power Pro's Electric & Solar

    Power Pro's Electric & Solar

    4.7
    (13 reviews)

    Words truly fail to aptly convey the excellence, integrity, value, high craftsmanship and…read morecreativity Jason Batman and his team brought to our difficult, highly customized solar installation on a 100 year old property. Our family has been a victim of PG&E's expensive and unethical practices for years, and the approach to this install was very important to us. Jason is a true master of his craft, bringing intelligence, creative insight, and remarkable integrity to every aspect of his work. He generously put up with my highly analytic and data driven approach to the install plan, sourced our Tesla batteries and panels at far, far below market value (beating out numerous competitors by a truly considerable margin), refused to charge more than his quote even when unexpected costs arose, and offered transparent, excellent planning and communication every step of the way. Jason and his installation team produced an aesthetically clean, 20 panel array befitting our historic home, integrated our new array with our existing one in a difficult and customized way requiring thousands of feet of wiring/conduit, and achieved a commercial grade, quality install of 2 Tesla Powerwall 3 batteries that have now fully liberated us from PG&E grid dependence. As Jason himself predicted, in just 2.5 weeks, our new system has exported 700 kwh to the grid, and imported 0 kwh. We are now fully in control of our power, and no longer at the mercy of PG&E, now, or in the future. Financially, this is utterly lifechanging for our family. So, for anyone considering Sunrun, or other companies, do not move forward until you have given Jason Batman and Power Pro's Electric and Solar a chance first. They will easily beat out competitor pricing by a large margin, and produce a system of truly remarkable craftsman quality. I cannot recommend Jason and his team highly enough, and our family owes Jason and his team a tremendous debt of gratitude.

    Jason was fast to respond when I had an issue getting my solar online after my installer went…read morebankrupt. He came out, identified the problem, and set expectations about timeline and cost. He was very communicative about the process and allowed me to be involved to see what was happening, and how he fixed it. I would recommend Jason and Power Pros for any solar issues you may have. He got us up and working fast and reasonably priced.

    Solar Negotiators

    Solar Negotiators

    3.5
    (101 reviews)

    Recently got my solar panels installed at my home. David, a sales representative was super helpful…read moreand assisted me through the beginning stages of the solar install process. Once it was time to put the solar on the house, the guys who came out did a great job installing my solar and were able to finish the install by the time I got home. There was an issue with the electrical box (unknown exactly the issue). I called the solar team and they sent someone to my house within an hour of speaking with me. Ivy and Tony where two solar/electrical technicians that left a memorable impression with me by their outstanding professionalism and customer care.

    I received an alert on May 20, 2025 from mySolarEdge that my panels were not producing any solar…read more Upon inspection, I discovered that my panels had not been producing solar since March. When I called mySolarEdge to ask why I did not get consistent notifications, they said it was because the installer, Solar Negotiators, had put themselves as the "owner admin" and receive the notifications. They also informed me that these notifications are free as they are part of the app. I called Solar negotiators back and I was informed that they do get notifications from mySolarEdge. They initially stated that it was my responsibility to inform them of when my solar panels are not working so that they can repair it. However, when I reminded them that I do not even get notifications from my app because they are the owner admin, they admitted that they do receive notifications for my system and that they would normally catch it and reach out to me to repair it. They also stated that they have been busy over the Spring and therefore had not been able to address the issue in a timely manner. They advised me to send them a tru-up bill in order to receive reimbursement. I reached out to a representative on June 4th and provided them with my tru-up bill. However, they would not provide me with any updates or status changes unless I prompted them with emails. Finally, after my fifth prompt, I received an email from a customer representative informing me that I was responsible for notifying them of any loss of power and they would not be able to reimburse me at this time. This is completely different than what I was told on the phone previously. I believe this company was using misinformation and delayed responses in order to not address my issue. In addition, I was never informed that they had control over my account, which I believe is a tactic to force me to either consider paying an additional cost for their monitoring app, "Know Tru-up", or risk not get reimbursed when my system loses power without my knowledge. Edit: Cindy, the Chief Administrative Officer, did reach out to me and was very pleasant in trying to help me. She reached out to Solaredge and was also informed by them that Solar Negotiators did have full administrative access and that they could grant it to me. She attempted to work with making that change but nothing has occurred in the past two weeks. My review still stands but I do appreciate leadership taking accountability and trying to remedy the situation.

    Martin Energy - solarinstallation - Updated July 2026

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