Update to our 2 star rating... Upon seeing our 2 star rating and displeasure, Balanced Comfort…read morereached out and offered to send their Lead Plumbing person, Joseph to rectify our issue. Joseph just left our home after installing a properly matched faucet in our kitchen. We are once again willing to offer Balanced Comfort a 5 star rating. Thank you Balanced Comfort and Joseph for making all things with our plumbing experience great again.

This company has really declined in service and ability. I admit I am very frustrated as I have…read morespent over 20k here. First we had our air conditioner and furnace replaced. Their communication and reviews had me sold. Then when they installed the equipment it didn't match what we paid for. The error was recognized by me and they offered me an extended warranty as a result. Due to their great service during this time I felt like they resolved my issue. There were also hiccups with the air unit that they fixed. Fast forward to 2026 when we needed a new water heater. We received several quotes and this one was comparable. They installed it a few days later and all appeared well. We paid $575 for the permit process to Balanced Comfort. They said we would get the inspection within 1-2 weeks. I called three different times and was told they did the paperwork, and lastly to call the city myself. When I called the city they said it had never been filed. I had to call Balanced Comfort again and again to get the plumbing manager to call me back. When he did it's clear he doesn't have customer service training. He's rude and was like oh well it's filed now. It took six weeks total and action on my part or it may never have been completed, a paid service. Next up the inspection. spoiler alert! We didn't pass. The inspector was clear they cut corners and should have known better. He advised I call the company and let them know. When I did, the plumbing manager was beyond rude to me and said "these things happen".... I will never give them my business again.

Very unprofessional. Doesn't show up on time. Uses every excuse in the book. Shoddy work!read more

We hired All Types of Home Inspections for our home inspection prior to our home purchase and are…read morevery happy with their service. Our inspection went very smooth and our inspector was puntual. The final report was received within 24hours and it was easy to read and extremely detailed with a great amount of feedback. Great business!

Highly recommend! So helpful and filled out everything for us first timers. Great customer service…read moreand I was nervous at first but truly impressed

We had a new HVAC unit installed and this was the company that my HVAC installers had called for…read morethe inspection. There were pluses and minuses with this experience; although, the minuses outweigh the pluses. Let me start with the scheduler whom I will say is quite persistent. Called twice within a 5 minute period of time, and then texted... that's fine. But the urgency behind the messages were a bit frustrating. I had scheduled a time for them to come out which was to be Memorial Day between 12 and 3. So, on the day of the first scheduled appointment, I got a text an hour or so BEFORE the scheduled time telling me a tech was in the area and could come by early. We weren't home, so I had to reschedule for a couple of days later (same time slot). I will say, the scheduler didn't really give me direction as to where this inspector was going to inspect... the ducts? The attic? The air vents? The unit the roof? No guidance whatsoever... I had to ask questions since I've never been through this process before. THEN when the tech sowed up the rest of the story happened. He was super polite and courteous, but he never offered to wear booties in my home and I had to tell him those were needed on all carpeted areas. He was super efficient and quick which I appreciated but he left a mess behind. We live in a 50!year old house that still has popcorn ceilings in some areas, and when he tested the air return, a bunch of popcorn fell into the carpet and tiled areas. Sadly, the guy just left it like that and didn't even bother to clean up after himself... not good! So, my recommendation to the owners of this business is to coach your people to offer booties for their shoes when they enter a home AND vacuum your mess up. I wasn't very happy that I had just vacuumed a few hours prior and a mess ensued by a contractor without being cleaned up.

Quiero dar especial reconocimiento a Mike por la prontitud, honestidad y respeto al momento de…read morevenir a mi casa. Sobre todo lo honesto, otra compañía me había dado un presupuesto exagerado y no hacia falta cambiar un breaker para mi panel solar. Lo recomiendo ampliamente

Paul and his team did a great job installing bird protection mesh on my solar panels. The entire…read moreexperience was positive and professional. Their price was fair and everything went smoothly. I recommend them!

Called and left multiple messages with no call back. They might be out of business but the number…read morestill answers.

It seems like the business is gone. Website no longer there, emails bounce and the voice mail is…read morenot something you expect from a service provider (does not say who it is) and then no call back. This is a big problem for those that have bought systems from them and have valid warranties.

AMAZING COMPANY! Our 17 year-old HVAC unit was on its last leg and Allbritten came to our rescue…read more From the service tech who came to look at our old unit, to the supervisor who came out to verify and discuss our options, to the owners, and the finally the installation techs... it was AMAZING! We ended up purchasing an all electric 3 ton unit, and it was worth every penny. Granted, the cost was near the amount of a small new car, but again worth every penny! Since installation, we have seen our PG&E bill go down, which has been a huge plus for us. Highly recommend! We will definitely be using Allbritten again when we replace the other HVAC unit at the other end of the house.

Koi Reynoso and Alexander came to service my heater in prep for winter season. They did a wonderful…read morejob! I was very impressed with the knowledge and skill they showed! They arrived earlier than I expected and were able to get the work done very quickly. They did install a surge protector to help my air conditioner in advance of they heat that still exists this late in the year. Again, they did a spectacular job and I will continue to use them in the future.

I called them to get a second opinion about a failing AC unit…read more First company deemed the condenser as faulty and said it needs to be replaced, on site initial quote was $5000, which later turned into $12,000 replacement. Andrew from allbritten showed up and discover the whole issue was a chewed up data cable. He worked his wonders for few hours, restored the system and then worked his magic with his superiors to get us an amazing price !!!! I have hired many contractors before but never ever received such a service as this company provided. I'm extremely grateful that they didn't push a new system and really showed their professionalism and customer care!!!

Beware of High Quotes for Simple Repairs…read more I recently had an outdoor faucet break off, leaving the threaded portion stuck inside the pipe. While I'm not a plumber, I'm reasonably handy and felt it might be something I could fix with the proper tools. I contacted Allbritten and scheduled a service call. Pricing was not discussed beforehand because I was told the plumber would need to assess the work and use a company pricing system to determine the cost. The plumber arrived on time, was professional, courteous, and explained that he had performed this type of repair many times before. After evaluating the situation, he returned with a quote and described the work in great detail, comparing the complexity to a surgical procedure. I interrupted and simply asked what the repair would cost. I was given a price range of more than $500 on the low end and more than $800 on the high end. When I asked what would happen if the repair only took 10 minutes, I was told the company charges flat-rate pricing regardless of how long the work takes, although he could contact his supervisor to see if the price could be reduced. I declined the repair based solely on the quoted cost, paid the service-call fee, and we parted on good terms. Afterward, I went to Home Depot, purchased a pipe extractor kit for less than $15, and removed the broken pipe threads myself in under 10 minutes. My issue is not with the technician, who was polite and professional throughout the visit. My concern is with a pricing system that can result in a quote of $500 to $800+ for a repair that, in this case, required a simple tool and only a few minutes of work. I encourage homeowners to get multiple estimates, ask detailed questions about pricing, and consider whether a repair is truly as complex as the quote suggests.