The system installed is engineered specifically to our energy usage history unlike some companies…read morewhere the more solar panels sold the more commission for the sales person. The workmanship was first class...no exposed conduits on my roof. The support and staff response was excellent. Highly recommended.

My 2nd review.... So 5 years in, a third of my panels were malfunctioning. Evan's Energy was…read moreawesome. They helped me file a warranty claim, stood by me the whole way through, and after getting paid out on my warranty claim, they immediately came out and uninstalled the old system and replaced it with a new system that provides 33% more energy generation than I ever had before. What could have been a very nerve racking experience was handled professionally and efficiently. Thank you to the entire Evans Energy team!

I'm writing this for my elderly parents who have been using Donald P. Dick for the past 20 years…read more They live in an affluent neighborhood with homes worth over 1 million dollars, not to boast, just to put things in perspective. In Fall of 2025, they had scheduled a routine service of their air conditioner. Donald P Dick sent out two technicians who arrived and were seemingly unaware or uneducated on the type of unit that was installed on the house. It is a unit which uses dampers to control zones in different parts of the house. During the service, they advised that the entire unit needed to be replaced. They quoted a replacement quote of $25,000. My elderly father thought this couldn't be right and called to speak with the owner. The owner told him he trusted the technicians and backed their findings. My father declined the replacement, paid his fees for the diagnostic and service in full, and contracted another company who stated the AC unit was running fine. This place is a scam and should be prosecuted for elder abuse, fraud, and/or taken to civil litigation to the fullest extent. Update: In response to the owner, whoever they were transferred to claimed to be the owner and told them "I trust my guys". You might want to do some integrity checks with your staff because you have some serious integrity issues to address.

We had a tech come out for a repair who went above and beyond trying to fix the issue before…read morefinally determining that a replacement was needed. John was super quick and helpful in getting us an estimate and getting scheduled for the install. This is the second A/C unit we have had replaced by them and recommend them, hands down!

Hello, I want to share my experience with Nova West Energy. While I was in the market to add a…read moresolar system to work alongside my existing one, I interviewed about seven different companies. I took my time researching, reading reviews, evaluating customer service, and even checking the Better Business Bureau. After all of that, I narrowed it down to two companies, Nova Energy and another local company in Fresno.Ultimately, I chose the other company because they hold a roofing license as well. This was very important to me due to a previous bad experience with SolarCity damaging my roof and not fixing it. I ended up fixing it out of pocket. That being said, Nova Energy truly stood out. Justin took the time to thoroughly educate me and presented a very well-designed system tailored to my needs. Honestly, I would have gone with them if it weren't for my prior experience and specific concerns. What impressed me most is that they genuinely care about their customers. Even knowing I was comparing multiple companies, they were patient, transparent, and focused on making sure I understood exactly what I needed for my home. Even after I told Justin I had decided to go with another company, he still took the time to make sure I was fully informed. He reviewed key details with me such as solar panel quality, system performance stats, degradation rates, and the difference between kW and kWh, just to ensure I was making the best decision for my home. That level of professionalism and integrity really stood out. In today's world, many companies treat business as just a transaction, sell a product and move on. Nova Energy is different. They take the time to understand your needs, educate you, and guide you without pressure. Their approach is honest, professional, and customer centered. Their pricing is very competitive, and they don't try to oversell. Instead, they explain your actual energy usage and make sure you don't overproduce unnecessarily. That level of integrity is rare. They also have excellent reviews, offer a strong 25-year roof warranty, and clearly stand behind their work. Even though they didn't end up installing my system, I believe my hesitation around roofing, despite them having a 25 roofing policy, was more related to my previous negative experience and my need for extra reassurance. If anything, if you are in the market for a solar system, I strongly recommend giving Justin a call. He is honest in his evaluation, does not try to oversell, and takes the time to answer every question you may have.

No rating I needed a company who does solar panels for swimming pools installation, and repair and…read morethey don't. What I'm upset with is being giving that as a recommendation when I specifically said I need a company that does solar heating for swimming pools.

Recently got my solar panels installed at my home. David, a sales representative was super helpful…read moreand assisted me through the beginning stages of the solar install process. Once it was time to put the solar on the house, the guys who came out did a great job installing my solar and were able to finish the install by the time I got home. There was an issue with the electrical box (unknown exactly the issue). I called the solar team and they sent someone to my house within an hour of speaking with me. Ivy and Tony where two solar/electrical technicians that left a memorable impression with me by their outstanding professionalism and customer care.

I received an alert on May 20, 2025 from mySolarEdge that my panels were not producing any solar…read more Upon inspection, I discovered that my panels had not been producing solar since March. When I called mySolarEdge to ask why I did not get consistent notifications, they said it was because the installer, Solar Negotiators, had put themselves as the "owner admin" and receive the notifications. They also informed me that these notifications are free as they are part of the app. I called Solar negotiators back and I was informed that they do get notifications from mySolarEdge. They initially stated that it was my responsibility to inform them of when my solar panels are not working so that they can repair it. However, when I reminded them that I do not even get notifications from my app because they are the owner admin, they admitted that they do receive notifications for my system and that they would normally catch it and reach out to me to repair it. They also stated that they have been busy over the Spring and therefore had not been able to address the issue in a timely manner. They advised me to send them a tru-up bill in order to receive reimbursement. I reached out to a representative on June 4th and provided them with my tru-up bill. However, they would not provide me with any updates or status changes unless I prompted them with emails. Finally, after my fifth prompt, I received an email from a customer representative informing me that I was responsible for notifying them of any loss of power and they would not be able to reimburse me at this time. This is completely different than what I was told on the phone previously. I believe this company was using misinformation and delayed responses in order to not address my issue. In addition, I was never informed that they had control over my account, which I believe is a tactic to force me to either consider paying an additional cost for their monitoring app, "Know Tru-up", or risk not get reimbursed when my system loses power without my knowledge. Edit: Cindy, the Chief Administrative Officer, did reach out to me and was very pleasant in trying to help me. She reached out to Solaredge and was also informed by them that Solar Negotiators did have full administrative access and that they could grant it to me. She attempted to work with making that change but nothing has occurred in the past two weeks. My review still stands but I do appreciate leadership taking accountability and trying to remedy the situation.

I purchased my solar from Solar Negotiators in the Spring of 2021, and had my solar set for…read morequarterly cleaning with Solar Maintenance Pros after about a year. Having the panels cleaned regularly has had a great impact on how much solar power I generate. They are friendly, efficient, and reliable. A great value overall.

This is the second time in a row that Solar Maintenance Pros has failed to show up to clean my…read moresolar panels. To be honest, I haven't been happy with this company for quite some time. Even when they do show up, several panels are often missed, and I have to bring them to their attention. In addition, they have broken several roof tiles in the past and had to replace them. The people performing the actual cleaning are usually young adults (kids, in my book) who seem to lack basic customer service skills when I communicate what needs to be done. Today, when I called to ask whether they were still coming for my scheduled cleaning, the customer service representative asked, "Did you receive an email confirming that we were actually coming? All appointments are scheduled as tentative." That's not how appointments are supposed to work. If you schedule an appointment, you show up. If you can't make it, you notify the customer. According to their system, customers are apparently expected to assume the company will not come unless they receive additional confirmation. That approach is completely backward and unacceptable. Needless to say, I will be looking for another company to maintain my solar panels.

I see Bland is done. Good!!.. and not surprised-horrible customer service across the board. They…read more couldn't understand why I wanted everything in writing -50 year roof outlives poor business practices.

Literally the worst company I've ever dealt with in my entire life. I can say that confidently…read more Nothing but misrepresentation, headaches, stress, and in the end, subpar work. The owner and his son set the tone for this company and it's no surprise to see that they've gone out of business considering what I went through. You simply can't sustain when you're that bad and your customers know it.

This review is from a long-time solar system owner…read more Planet Solar (PS) installed our Fresno-area home system which began producing electricity in early 2014. Until mid-2022, PS attempted to maintain the system's electrical production, except for identifying major warranted system component failures, then to now, by using daily data produced/provided to PS by the production system (which, we believe, is currently working). Comparing production periods (no data is available for 2014-2016 due to inverter failure; also, in 2017, 9.6 MWh was reported as produced): the 4-year production, 2022 -2025 to 2018-2021 was 49% (of the earlier period). From 12/4/2016 to 12/31/2025, roughly 108 months, no production occurred on 556 days, more than 18 months, or ~17% of the time. From July 2022 to February 2024, 20 months, including summer months, there was no recorded production. From June 26, 2025 -November 24, 2025, and from January 20, 2026 to today, May 21, 2026, no production has been recorded; however, we believe that production has been achieved in more recent months. At this time, our economic benefits, if any, from installing and maintaining our PS solar system remain unclear and highly uncertain. FYI

My boyfriend and I purchased a house a few years ago, and the first month we moved in, the PGE was…read moreoutrageously expensive. We went from $180-$200 PGE bills to $650, so we decided to look into getting solar panels. We did a lot of research and had a few solar companies come and give us estimates. We had quite a few questions to ask, and Marilyn was the one who was so patient and answered all our questions, especially the financial ones. In the end, Planet Solar had the best offer with warranty and pricing, on top of the knowledge Marilyn shared with us too. So we decided to go with Planet Solar. Marilyn suggested we have 25 solar panels, but we asked for 3 more panels just in case because we heard a lot of horrifying "True-up" stories. Signing the paperwork to complete the entire process was easy and smooth. It took about a month and a half, I believe. We had some hiccups with the county of Fresno regarding the house (not ours or Planet Solar's fault), but everything was solved after a week or so. We had to wait for a few days for PGE to do the inspection and turn on the line too. The actual installation only took 2 days, and we really like the fact that on the roof, there are no wires exposed, they did such clean work. Once the panels were up and running, she even called me to check if everything was going okay. Since we had the solar panels, I haven't had any "True-up" bills, only credit from PGE. I will use Planet Solar again if I need to add more panels. Their customer service is exceptional, and I would recommend them to everyone who is interested in getting solar panels.

Called and left multiple messages with no call back. They might be out of business but the number…read morestill answers.

It seems like the business is gone. Website no longer there, emails bounce and the voice mail is…read morenot something you expect from a service provider (does not say who it is) and then no call back. This is a big problem for those that have bought systems from them and have valid warranties.