I was looking for a new cleaner for my home and came across Karen and her company. She seemed…read morepromising as she was responsive and her estimates were reasonable during our first interaction. However after the first deep clean, her employees damaged all four of my bathroom sinks from scrubbing hard water stains with a pumice stone. This was the method she had recommended after recognizing my sinks were made of a delicate material. I brought it up to Karen and she agreed the company should be financially responsible for replacement as it was their fault. I ordered the parts and let Karen know of the cost, and surprising have not received any responses back. I understand mistakes happen, and was never rude or even expressed any type of irritation. I even paid Karen exactly what she quoted me for the cleaning immediately after the job was completed. I like to give people the benefit of a doubt, but unfortunately in this case I got the short end of the stick. I really had no official complaints aside from the damage. This is even considering they were at least 20-30min late to both visits to my home (estimate+first cleaning), it took two people five hours to clean my 3bed/2bath home that was already getting professionally cleaned every 1-2 weeks, and most of my living room furniture was out of place after they were done. I was even willing to continue to work with them depending on how they handled this situation, but obviously Karen and her company do not care about their promises, their word, or their responsibilities when caring for someone's home. ***Response to Karen*** Actually Karen, I texted you Friday morning about the cost. Remember all texts are time stamped and no need to lie about anything to make yourself look better publicly. If you took responsibility or cared at all you would have replied back. All the drain tops had was hard water stains like I mentioned but if you want to be petty and make excuses than that is more of a reflection of yourself and your company.

Beyond enthusiastic to recommend Karen and her crew and the work they did in my house. She is…read moreprofessional, respectful, responsive, and provides quality and exemplary cleaning services for a reasonable price. We just moved into our new home and the dust was insane that it wasn't habitable. Slept their one night and got sick. Long story short, decided to have the help of professional cleaning services to reduce and eliminate the layers of dust that coated the house. Just by walking in you can smell and feel the clean difference. Karen and her crew did not miss a single spot in our house and left it cleaner than expected. It is honest, hardworking folks like Karen that restores my faith in humanity. Will definitely be using her cleaning services again in the future and will recommend to anyone in the area looking for cleaning services.

A long overdue review. I hired Erika to clean my mother's house prior to the Christmas holiday. My…read moremother was elderly and had dementia so having strangers in her house was always challenging. On the day Erika and her crew (her daughters) came, my mom wasn't handing having them in her home very well. They reached out to me to calm my mom down. I could hear on the phone how calm and caring they spoke to my mom. One of Erika's daughters sat with my mom and spoke with her so the rest of the team could continue cleaning. I think a lot of cleaning services would have said "we can't work in these conditions" and left. Not Erika and her crew. I was so impressed by their kindness and understanding toward my mom. I'm big on communication and was impressed with Erika sending before and after photos of the work they did in my mom's home. It looked great but sometime it can be hard to tell from photographs. When I got to my mom's house for Christmas, I was amazed by the cleaning job they did (I got a deep cleaning for the house)! They were very thorough with attention to the details. The most impressive aspect was the kitchen cooktop island they cleaned. My parents purchased the house in 1976 and I don't think the cooktop looked that clean when they first moved in. The cleaning Erika and her crew did, had that cooktop looking almost brand new. I was very impressed with the communication, the cleaning work that was done and most of all the kind of caring human beings they were towards my mom. You might find cheaper services but you won't find better! I highly recommend J&J Home Cleaning Services.

Erika is awesome! She's always on time, is a great communicator, and sets clear expectations of…read morewhat is covered in her services. Erika is friendly and so is her team. I'd highly recommend Erika's cleaning services whether it''s a one time deep clean or reoccurring. Also, our house looks great!

Words cannot describe how amazing Lety's cleaning service is! Our newly purchased home was in bad…read moreshape and Lety and her crew made the house look brand new. From the bathrooms, to a deep deep clean in the kitchen, to dusting the entire house (including windows and walls) to cleaning the window tracks - her crew does it all! I will absolutely hire them again and I am planning to hire them yearly for a deep clean that I can maintain throughout the year. If you're looking for an amazing cleaner look no further! The price was on the higher end BUT it was well worth it based on everything the house needed. The investment returned full force and I'd pay it again in a heartbeat.

The best cleaning services.. had 3 workers and the owner lety working in my house. They left…read moreeverything impecable. Tuve el honor de que la señora lety y sus trabajadoras limpiaran mi casa de 6 recamaras y la dejaron impecable no tengo palabras para describir su paciencia y su profesionalismo. Gracias lety y su equipo

Sury and her team did an outstanding job deep cleaning our rental property. It had been neglected…read moreand needed a lot of extra attention, especially the kitchen, refrigerator, and all three bathrooms. They were incredibly thorough and transformed the entire place--it honestly looked like new when they were finished. They arrived on time, were friendly, professional, and worked hard from start to finish. Their attention to detail and willingness to go above and beyond really stood out. I highly recommend Sury and her team to anyone looking for a reliable, high-quality cleaning service. I will definitely hire them again. Thank you, Sury!

The tubs were still noticeably dirty and not as clean like I would like them. Just looking at them…read morewith bare eyes I couldn't tell it was that dirty but after I turned my camera on I can still see it was still really dirty. All 3 of my restrooms are similar to the one I took a picture of. The sliding door was only cleaned one side and the bottom was not cleaned. They came as a family of 3 and the work was split. My kitchen was clean and I can say she did a a great job with my oven and sink. I was not so happy about the tubs tho. They wanted to charge $300 for the job and I was able to negotiate to $280. For the price of just cleaning 3 restroom and the kitchen I feel like they could have done a way better job.

My tenant moved out leaving the place a mess. LGG was flexible when the tenant didn't leave on time…read moreand came a different day. I had requested a move out cleaning after the house was empty- which means everything is cleaned. They only sent one person who tired quickly. I told her no floors, no walls/ baseboards, and she stayed all day but still toilets and cabinets and oven were still terrible. I complained and she came again the 2nd day, but only outside of cabinets were cleaned. I hired a different cleaner - not LGG- to come clean the toilets after she left and replaced the flooring baseboards. Good flexibility. So-so cleaning. Don't hire if you need heavy cleaning. Only good for light cleaning.

Such great service tailored to my specific needs. To put it…read morebluntly, they made my place spick and span. Unbelievably, beautiful!! I will be recommending to everyone I know.

Cheaper prices for a reason. Where do I start... The…read moreprocess to make an appointment was quick and easy. The day of my appointment she did not show up due to an "emergency with her child." She did not inform me of this until a random man was already knocking on our door, supposedly sent by her. He did a HORRIBLE job. Trash, dust, dirt left behind trash, water cooler, furniture, shelves, etc. Let's not mention that he tried to sell himself to my partner by offering to clean our house for less than Jovanka would charge. I informed her of this and she said he has done this before.... so I am thinking why send such a shady person to my home? I contacted her and showed her pics of the poor cleaning job. She replied with "MY GOD." When I asked for a refund she begged that I don't and said she needs this job b/c she's a single parent. She said she will come back and clean my house again, but will charge me only half. I still thought it was absurd to even charge me anything, when her company didn't do the job right the first time but I didn't want to hear her cry about her financial struggles again. So the agreement was to come back and clean my house for half price. Fast forward to the 2nd appointment. She does not show up at 8AM as we agreed. At 8:05 I text her that I was leaving to work , and she said she was 10min away. At that point I was over it , asked for a refund from the 1st appointment b/c the services were not fully performed and for the 2nd appt b/c she didnt show up on time. She pleaded to still do the job and that she was late because she had to feed her kids breakfast (mind you she chose the 8AM) time. She even still showed up at my house when I told her not too because she wanted to talk it out because she needed the job... borderline creepy. I understand we all have lives and responsibilities but she has definitely crossed the line between running a business and her personal problems. After much back and forth via text about her not wanting to give me the full refund she ends up saying she did not come to the 1st appointment because she had COVID! Yet she was trying to come to my house the next week to clean. This woman is a struggling person who is calling herself a business. There is no professionalism, business ethic or even insurance to cover any of her liabilities/faults. I paid for the 2nd appt the day before she came, but she could not give me a refund immediately when I asked because she said she did not have money in her account. She spent my money before even giving me any service. She still only sent back "70%" of what I have paid. I am waiting for $45. It is the principle that upsets me. She is taking people's money and doesn't care if her own personal problems get in the way of being professional and providing the services promised. It is unethical. Now two people have my home address - her and the man she sent for the 1st appt. The the way her business is ran makes me kind of nervous! Trust me... spend a little more with someone else more credible. The way she does business I wouldn't be surprised if the good reviews on here are people she knows.

Jovanka did a fantastic job cleaning our home. This was our first time using her services- I…read morebooked her through Yelp. She did everything i requested and was easy to work with. She is ok with dogs- we have 3. The house smelled clean and counter tops were shiny, the oven and stove were also cleaned well. She even vaccumed the sofas which i don't think anyone else has done. She added little details that were nice. We will definitely use her services again!

Excellent. Paz had a quick response time to all my messages and was professional and polite. I…read morerequested a deep clean of the house, and oh boy did they deliver. I'm very leery when it comes to trusting people, but Paz and her associates are a trustworthy group. Her prices are good, and her quality work exceeds her prices. I will definitely be doing business with them again when I need assistance. Thank you for all your work.

Literally Paz is the best! She's professional, she's on time, and detail orientated. My husband and…read moreI are very OCD when it comes to cleaning in our house and we have a lot of white, glass and clear acrylic so any finger prints are shown. We found her prior to the holidays which 4th quarter is extremely busy for both my husband and I and I was only going to have help cleaning through November/ December but she does such a great job I enjoy the extra time with my family. We have a very large house and a mix from carpet to tile and she cleans even inch of it! Here's a few pics

Kiana does an outstanding job that far exceeds normal expectations. I recommend her highly and…read morewithout any reservations.

She was fast and efficient. Everything I requested was done. I will be using them again in the…read morefuture.