I hate the dentist but they were very cheerful and kind explained things. I had this odd bone…read moregrowth in my jaw. Hold the comments about gay behavior it wasnt anything like that just a growth. Im happily married. please im joking...the place is clean and nice easy to find

Dr. Bonnie Villarreal & her Staff at Rio Vista Dentistry in Harlingen, Texas - have been our…read morefamily dental care specialists - for over 30 years! My family members and I would like to thank Dr. Bonnie & her caring Staff for their professionalism, their kindness, and their use of "up to date" treatment methods, which are used to improve the overall dental health, plus-fostering the overall wellness of their patients!!! If you are searching for a dentist, Dr.Bonnie Villarreal is the best choice for you and your family! Thank you - Dr. Bonnie, for your kindness and your care!

Not something I normally would do in regards to health care, but the service and professionalism at…read moreRio Vista is outstanding. Seamless, on time, and the level of care is something rarely seen these days. I loved Dr. Villarreal. She took the time to throughly explain everything in detail, come up with an action plan and everyone on her staff was very attentive.

My wife called they told her one thing on phone. So I have my dad take me. They said $361 for…read moreexrays and to be seen, yet on phone said $75. They said they had payment plans on phone. Well in person asked about payment plans a they said no such thing only for braces. They lied to get you to go in.

Waited an HOUR! For the doctor to see my kid for only less than a minute. I thought when the…read moreworkers call your kids name they're supposed to say their last name as well with their first name? I was sitting in the waiting room for an hour heard my daughter's name, but they also added another kid's name and I'm over here thinking oh there's another kid with my kid's name so I waited to see if the worker was going to stay behind and waited for that kid (with the same name as my daughters) to go in as well. NOPE! They just saw the one kid. They never called her name again and passed her and went on with other appointments! Not once did they even notify me! NEXT TIME SAY THE KIDS LAST NAME IF YOU ARE CALLING MORE THAN ONE KID! DON'T ONLY SAY IT ONCE! AT LEAST TWO TIMES!

The first thing that came to mind when I discovered a large hole in my tooth was a man twirling a…read moresign along the frontage road for a new dentistry place that opened up. Brident. I called the corporate office by mistake, but the people there were more than willing to set me up with an appointment straight away. I received a confirmation phone call early the next morning for the appointment. Customer care to this point was satisfactory. Upon arriving at the office for my first visit, I was warmly greeted and aided through the registration process as a new patient. The crew was very attentive. A comprehensive briefing took place after x-rays and a general oral exam which associated no discomfort. The hole in my tooth was to be drilled and filled, followed by a thorough cleaning. Dr. Rabata suggested a short list of issues to be addressed in a professional and courteous manner. The initial injection of local anesthesia was not at all painful and neither was the remainder of the procedure. Everything was done in a short amount of time and I look forward to visiting Brident soon for a follow-up.

Not sure why they make appointment times at all.....they are not punctual in the least. Second…read moretime visiting this year for a cleaning and waiting in excess of an hour past appointment time before ever being seen. Based on others reviews, this is a standard issue at this company. I will be looking for another dentist in my dental network, I don't recommend Brident.

Very professional! All the staff is knowledgeable and helpful. Prices are reasonable. I highly…read morerecommend this place.

Great Customer Service. Dr. Pirtle very patient and friendly with patient and parents…read more Communicates exactly what will be done and asks if we have any questions. Thumbs up for Lower Valley Dental Associates and highly recommended!!!

They would definitely get a 5* thanks to Mrs. Alejandra - Hygieniest (she was the only reason my…read morewife and I kept going since we moved to McAllen). We been patients of them since 2017 and never had issues with them but after Access Dental acquired them, the service has go down the drain (they would get a 0* for this). It is a living hell dealing with the multiple appointment cancellations without notice. Unfortunately thats the reason of my review and why my wife and I decided to change dental providers.

They closed the clinic and didn't leave another Dr. Meanwhile there closed. And I got a root canal…read more that they didn't kill the nerve. It wasn't done right

After deliberating over where to go I chose this dental office. Went in today for consultation and…read morecleaning. I felt so comfortable and everyone was so nice! Great service from John, the dental hygenist, and great consult from Dr. Morales, everything was explained so easily and makes me feel great coming in for my next appointment. I do have dental work that needs to be done, and there are different options for payment. I'm very happy I came here, great service, great people!

If you're scared of the dentist, this is the place to come. I remember my first visit here a couple…read moreof years ago. I remember saying to Dr Montalvo, "my mouth is a mess". I needed caps and fillings. Today I am cavity free and my mouth is great! Dr. Montalvo and Yuri are awesome! He made sure I wasn't in any kind of pain at all during the procedure, he told me exactly what he was gonna do before he did it. "A little pressure here, you're gonna feel a little pinch,you're gonna feel a little cold, I'm just gonna polish it". He made me feel calm by letting me know what to expect every step of the way. That makes a big difference! Pain-free, stress-free, cavity-free! I would totally recommend this place. Especially if you've had bad experiences in the past somewhere else and you're scared of the dentist. Thank you Dr. Montalvo and Yuri! You guys rock!

I got seen with Ashley and Dr Gondi today was an amazing experience love this place! Will…read moredefinitely be returning

Took my daughter to see the orthodontist in late February and said she needed an expanded because…read moreher teeth were crowed so they scanned her mouth. They informed me it would be a month for them to get it and call me to schedule the procedure. So I paid 200 that day l. march, I didn't make a payment it slipped my mind, and april, I called and made another payment of 125. So I asked any word on when the procedure or when it was going to happen. They said idk I need to get with the ortho team, and they are not here they will call you."" Ok called again same answer buy they said certain days. Told them just lmk if I have to pay out all off so that thing can be done on my daughter, but no one knew nothing. So I gave it time. In May, I called 3 times, and no one ever called me. I was getting the run around, so I said I I just wanted my money return back. They said I had to go in. I did they needed nothing from me . They said oh it will take 5 to 7 business days. That's all , This was on May 21. I called today june 5th, and they said oh they mailed it out... why if it was a card transaction, it should have been sent back. Again, they didn't know why that it should have been sent to your card, but they would have to get with accounting and see why and call me back .... well, I never got a call back. Worse experience ever with dentist office. No one knows nothing or what's going on. As of now, I'm looking to speak to someone higher because it's been too much. They have had plenty of time to know what's going on.

This is an exceptional dentistry practice. The office is clean and inviting, and all of the staff…read moreI have encountered are very friendly. Kudos to Linda, my dental hygienist. She gives a gentle yet thorough cleaning. I highly recommend Valley Family Dentistry.