I haven't taken clothing to a cleaners in ages but wanted to give two wool coats the special…read moretreatment and have them professionally cleaned. One is a vintage wool car coat (shorter than the usual length of a coat) from Eileen Fisher, something I bought about 35 years ago. Another is a dark dark purpleish 3/4 length coat, with great sentimental value. So I was hesitant to turn these over and take a chance. However, I can say without reservation that Elite Cleaners II did an excellent job! The colors look more vibrant, esp. the Eileen Fisher coat, which is a dark teal. And that they use a "wet" method and not chemicals was a plus. The items were ready one week later. Yes, you can expect to pay more for their service, although I don't know if the $53.00 for two coats would be standard or not. At any rate, to my mind, it was well worth it. Now my coats are ready for the next winter in Ann Arbor!

Brought jeans in to be hemmed on a Wednesday, told they'd be ready for pick up following Tuesday…read more Received a call on Monday, told they would not be ready until Friday. Received a call on FRIDAY, told they could not hem them at all. Very disappointed in the lack of apology for stringing us along for over a week on a job they promised but could not actually come through on. We could have taken them somewhere else to be altered in that time frame. Frustrating. We'll go elsewhere for our dry cleaning and alterations.

Excellent customer service, many services offered at a very reasonable price. Family owned and each…read morecustomer receives personal attention. The owner Jay is very active in the community.

I got 2 suits dry cleaned and my pants ripped in the butt area the day after and the other pair of…read morepants have holes in the butt part. Do not go here. Very nice guy but bad job

I brought a white work barong with some hotpot stains for cleaning. It has a lot of meaning to me…read moresince it has Filipino designs and was inherited from my grandfather. I wasn't sure if it was possible to get the stains out but figured I'd leave it to professionals. When I got it back, my jaw dropped. It looked good as new, no stains and even whiter than I had ever seen it. Service was extremely professional, quick, and easy. Left the clothes with them for a few days and they held it for a few days until I had time to pick it up. They have my business for the foreseeable future.

I love the TLC they give my precious cashmeres and vintage scarves. Easy access and parking, too.read more

The owner was very nice and helpful when I came to have a few shirts sewn back together (they were…read morehand-me-downs and were quite literally falling apart) I waited for them to open and followed her inside once she opened the doors and explained what I needed to be done. I came back two days later, but still several hours before my scheduled "pick-up" time and was able to pick up my shirts. She explained that, due to the degradation of the fabrics, she ended up re-stitching the entire bottom hem of the shirts (and pressed them, despite me not asking for this) at no additional charge! I can confidently say that K&K singlehandedly brought some of my favorite button down shirts back into commission (and at a fair price!) I highly recommend them for any of your alteration needs, whether it be a simple button attachment or more severe tear in your clothing's fabric. As a side note, their business is listed (either on Apple Maps or somewhere else) with an opening time of 8am on weekdays, but it is actually 8:30am, so plan ahead! Essentially, they have earned a 5-star rating from me and will be the first business that comes to mind once I need any future work done on my clothing.

I'll be returning here for my future dry cleaning needs. And alterations too…read more I was looking for a place that did dress shirts for under $2... (I was spoiled in baltimore with 99 cent shirt cleans)... and called around. I knew this might be the place when a very kind Korean woman answered the phone and was very patient with my questions. Shirts were $1.80. A full-length black wool coat was $15. This place is right around the corner of Platt and Packard, right in-between the pet groomers and Panda. However, it is NOT called U & I, it is called K & K Dry Cleaners (see picture). A little confusing, but the number is still the same. I showed up with 13 shirts and 4 pairs of pants. Talk about a handful. Slacks were $5 a piece. My friend brought her coat. Turnaround time was 3 days, which I don't mind since I'm never in a rush to get my dry cleaning back. We prepaid but I think there's the option of paying at pickup. I asked about hemming too - non-cuffed pants is $10, jeans $10-11. Not that bad. I'm not sure, I got a really personal feel, and the woman (I wish I caught her name!) was very nice yet not overly intrusive. We discussed about being students, and her kids who were UofM students as well, etc. Definitely cheered up my day. When we returned to pick up, she was already going through the racks to find our clothes as we walked through the door - so she definitely remembered us and our order. She let me know that one of my shirts doesn't work in the shirt machine, so she had to hand-press it, but she didn't charge me extra since neither of us caught it initially. Great service. Don't be put off by the less-shiny appearance of this place. Oh and check out the cash register - it's a veritable antique!

This spot needs some updated reviews. Due to the old ones I almost didn't come here. Lazy, hater…read morepeople just don't see things: like all the change machines, the relatively clean seating area, the magazines: they only see dust-bunnies (it's a dusty biz!). Doing laundry is an un-glamorous chore and Mr. Stadium, while ever so slightly dingy and used, was everything this traveling entertainer could hope for. It was more than fine and actually quite pleasant.

I put in a twenty dollar bill the change machine only gave me 10 dollars back of change! The lady…read morethat worked that Wednesday had a bad attitude about this. An obese lady!

I recently took my dry cleaning here and was very satisfied how everything came out…read more The clerk at the counter was very nice and friendly. My shirts were done on time. Although this location is out of my away, Its the kind of service I seek these days. I will be returning.

Their "express" service is not real. They promise next day by 5pm if you drop off in the $5.99…read moreexpress bag but then it takes almost a week. Unacceptable.

It would be helpful if the store had a voicemail or information on their website stating they're…read moreclosed for the summer. I called three times and went to the front door only to find a sheet of paper. Terrible communication skills. They were even recommended to me as THE place to go...but I guess not.

Who closes for 3 weeks between December 11-January 6. There was information mentioned of this when…read morehe dropped off. Got there with a note on the door. My son was unable to get his clothes before he heads home and the studies abroad.