I've been here multiple times (at least 5-10 visits), and the experience with the attendant (older…read morelady with blonde hair)has been consistently unpleasant. She is often rude and sarcastic, and interactions feel like customers are an inconvenience rather than welcome. There's a noticeable pattern, this isn't a one-off bad day. Each visit has had the same tone, which makes the space feel uncomfortable and unwelcoming. I'm leaving this feedback in hopes that management addresses it, because the facility itself is fine, but the customer experience needs major improvement.

My washer and dryer was broken. Suds and duds did a very…read morenice job washing and drying my clothes.

This place is beyond amazing! I had searched and called around the city looking to have a thrifted…read moredress dry cleaned. Most places I called quoted me upwards of $100 and would have taken weeks to finish. This establishment had my garment cleaned and ready within a week . not to mention I paid with a $20 and got change, so more than affordable! Would recommend this place to anyone !! 10/10

Smelled of mold and 90% of the machines were broken down and didn't work... unhelpful and anlsont…read morerude

So I've been coming to lakeside for couple months and NEVER had a problem until today I even…read morebought some of there nice big laundry bags for $6.00. So it's Sunday July4th, I usually go during the week today I came on Sunday, what a mistake that was! So first let me say I went online to make sure the place would be open since it was The 4th of July. And it said it was open until 7:30! So my husband and I go in and start doing laundry get everything washed go over in the corner to Dry everything, mind you there are women all around us washing and drying cloths. So when I tell you how this went I mean word for word! So we are sitting by dryers playing with our phones drying last load when woman comes from around the wall " I don't know what y'all are doing but you have to leave I'm ready to go so y'all need to move it I'm ready to leave NOW!" My husbands eyes and my eyes are huge like why is this lady coming off like this!!! My husband said mama I'm sorry for the mistake we thought we had plenty of time because online it's says 7:3 doesn't even get the 7:30 all the way out of his mouth!! "I don't have no attitude and the hours are posted on the door" as she's walking away still yelling " The times on the door it's there plane as DAY!" I'm in shock !! My husband and I are always so nice and get along with everyone. So we hurry and just put the last of our wet close in a bag to hurry and get OUT! As we are walking out My husband says mama we really didn't do this on purpose we were going by time on line and people are still here washing. This woman SCREAMS "DON'T YELL AT ME BECAUSE I WILL GET AND ATTITUDE AND START YELLING I AINT HAVE NO ONE YELL AT ME" SHE JUST KEPT YELLING THE TIME IS RIGHT THERE PRINTED ON THE WINDOW ""I promise you on my son my husband was not yelling he was trying to diffuse the situation and say mama I'm sorry we didn't do it on purpose. She couldn't care less if we were customers! I said this is crazy as she's still yelling at my husband! I said I don't know in what world you think it's ok to talk to people like this but it's wrong and it's trash why would you act like this When it's really does say 7:30 online !! I hate it because I have to drive further to another laundry Matt but to not have to deal with her EVER AGAIN ITS WORTH IT!! I will say it's a clean nice laundry Matt that I've been glad to use and all the other employees are great just beware!!!

I've had all of our comforters done. They come back fresh and clean nicely. Fold it too.read more

Should only be ONE 25.00 preauthorization for using a different cart. They charged it twice. So…read more50.00 total. And their answer is "it shouldn't take from your balance ( IT DID) and it should resolve tomorrow". Which doesn't help me today because I believe I clearly said I was going to the store after washing. Now my life is on hold because these people do not know how to transact and have no concept of resolving pre authorization errors. To them, "it should resolve tomorrow" is sufficient. They do not care about your money only that they already got it. Be warned.

They were very responsive to a question. Clean, easy to find, no problems getting large loads done…read more No dry cleaning here even though it shows up in Yelp for it. They are an excellent laundromat.

Cheapest wash is $5.25, $5.75 for hot water. Dryers are $.25 for 5 minutes. An expensive outing. I…read moredo wish all laundromats would modernize to credit card/app payment systems. Dealing with tons of quarters gets tiresome although I will say that with 6 loads of wash, only 1 quarter got spit out. Clean and convenient to where we were camping.

I have been coming here for a little over a year. I had gone to three other laundromats in the area…read morebefore finding this one and they don't compare! It's a safe, welcoming environment and just a walk down the road to the nearest beach access. (Wow, talk about a great little time filler while waiting on my clothes to dry!) The sweet ladies inside are always willing to help and take care of the facility extremely well. The counters to fold on are always wiped down, the floors are always clean and the bathroom is always sparkling. Outside of the building is maintained and loitering is deterred. I feel very safe doing my laundry here and appreciate the atmosphere. Good vibes all around. My clothes always smell nice afterward and I've never had any issues!

Very clean, helpful staff, lots of washers and dryers. Uses the Pay Range app or coins.read more

Been here several times and spent alot of money. Long story short....The last time, several of the…read moremachines did not work properly..... dryers kept stopping - need lint filter cleaned or fail switch fault which occurred every minute shutting off dryer and using up time. Notified owner who provided a 20% code but that code never worked. Owner is pretty nice but that doesn't make up for the amount of money spent and lost on machines. Will have to try another location. I agree with other post.... music is way too loud.

Staying in the area for a few mos & don't have access to a w/d, so go here every 2-wks as it's the…read moreclosest laundromat. Pros: * W/D always work. Some are always out of order, but there are plenty others. Staff are strange rangers, although they maintain the equipment, all know how to use everything & they are always available, if you need help. * A few large tables to fold. There are some chairs/tables but not enough for everyone there. The nice thing is people don't linger. They come in, do a few loads & quickly leave. There are also 2 benches outside if you want to sit or get away from noise, but be prepared to be inundated with cig smokers. They are not considerate. * There is a soap/softener dispenser ($1.50/item) & coin change machine for quarters. Most of the machines in-house take bills & credit cards. You can also pay at the $10 machines with a credit card but I've read a few reviews with some saying they were double charged or had additional charges, like $1-7 for an unknown reason. I don't need to deal with that afterwards when I see my statement... I just wanna wash my socks... so, I carry my own quarters. * There are 2 vending machines with soda, water, chips, candy bars. Good to Know: * The location can be hard to spot when coming down Hwy 77 (Ohio Pkwy) so you may have to turn in quickly. Mind the speed of the cars coming at you. * 2 sizes of dryers. Both are large & take several loads of clothing. It's $1-1.25 for 8-min, then 25-cents for 4-min more if you put in the quarter before the drier stops. If you don't make it, it's another $1-1.25 to start again. But, they're very efficient yet don't burn up clothing or your hands when you remove it. It normally costs me $2-2.50 to dry 2 large loads in 1 drier... basically 20-28min. * Like any laundromat, patrons are always oddballs, but none are friendly & everyone keeps to themselves. Cons: * Price: When I was here 1-yr ago, it was $6 for 2 loads of wash/1 drier. Now it's $10-11. * They have free WiFi, but it's buffering & usable every time I've visited so I need to use my own data plan. * I find the washer load capacities stupidly confusing. Some front loaders that say they hold 3 loads (for $5/wash) are smaller than the top loaders that are standard size (& $3.50/wash). It matters cuz whichever one I choose, I need 2 washers. The ones that say they hold 5 loads & are $10... nah. You can wash 1 large comforter (possibly 2 depending on style/size), but you're not going to fit in FIVE full loads of laundry... the load info is ridiculous. There are other machines for $15, as well. Basically, my recommendation is to use the standard sized top load washers for the most cost effective visit for regular clothing. If needing bedding washed, you may have to use the pricier machines. * Not many parking spaces (about 10) & you need to be careful getting in & out of them, as there are often big ol' trucks in some of the spaces. * I do get annoyed that every time I'm there, there's someone from a hotel taking up 6 washers & multiple dryers, washing sheets. The girls who work there are always doing customer laundry, too (it's their job, so just an observation), so it's crowded with all the pairs of folks sheet folding & trying to navigate around others to find an available dryer. To that end, I'm grateful for only 10 parking spaces cuz it cuts down on the frustration of not being able to get a w/d. My advice: Look them up on Google Maps before visiting as it will tell you if it's a busy time or not. Basically, if you drive by & there's no parking space, you can't visit anyway, but it will save you a trip. I generally arrive between 7-9am. It starts to get busier & louder as I'm leaving. On rainier days, there are less people, so it's a good time to do laundry. 4* out of 5. -1* for price, although, I think they're all as expensive.

Used 2 washers paid one in quarters ($2.75) paid the other with card and was charged $5, price of…read morethe scanner said $2.75

Great, friendly service! I had two scrub jackets embroidered and I love how they turned out. The…read moreowner was really nice and did super fast work. I highly recommended coming here for embroidery.

Only because I can't give zero stars…read more I called to inquire about having a couple of dress shirts tailored to fit. I was hung up on immediately. Thinking it was probably an accident, I called back. I DID reach someone then: PCB Embroidery: "Didn't I just hang up on you?!" Me: "Yeah, but I just figured it was an accident or something" PCB Embroidery: "Well, want to you want, then?!" Me: "Absolutely nothing now." I don't understand where someone would think speaking with someone this way is acceptable. Too bad for them, I have an extensive wardrobe that needs tailoring, and I would NEVER do business with somebody so blatantly rude.